Customer service team lead Work, Jobs in Wrexham, Wrx (with Salaries)

Team Leader
Mountain Warehouse —Chester
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Technical Lead
The Granite Group —Liverpool
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Azure
- JavaScript
- Mentoring
- Flexible schedule
Quick apply
4d
Outbound Sales Advisor - Warm Leads
H2eCommerce —Crewe
- £28,840 a year
- Full-time
- Microsoft Excel
- Negotiation
- Free parking
- Annual leave
Quick apply
Cafe - Shift Lead
The Hollies Farm Shop —Little Budworth
- £12.71 - £13.20 an hour
- Weekend availability
- Hospitality
- Customer service
- Computer skills
- Employee discount
Quick apply
Team Leader
EG On The Move Ltd —Liverpool
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
5d
Lead Delivery Manager - DCX
The Very Group —Liverpool
- Full-time
- Hybrid work
- Agile
- Leadership
- Employee discount
Quick apply
Lead Packaging Designer
B&M Retail —Liverpool
- Mentoring
- Communication skills
- Free parking
- Employee discount
3d
Site Network Lead UK/ROI
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Lead Kitchen Sales Designer
Howdens Joinery Co. —Liverpool
- Full-time
- Sales
- CAD
- Communication skills
- Annual leave
- Employee discount
4d
Key Lead - Liverpool One, Hollister
AFH STORES UK LIMITED —Liverpool
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Key Lead - Cheshire Oaks Designer Outlet, Abercrombie & Fitch
AFH STORES UK LIMITED —Wirral
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount

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Team Leader

Mountain Warehouse -
Chester

Quick apply

Job details

Permanent | Part-time
£13.32 an hour

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Communication skills

Full job description

Description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

Key Responsibilities

Leadership & Team Development:

Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
Drive continuous growth by coaching, training, and mentoring your team.
Keep your team informed and engaged through clear, open communication.
Empower your team with up-to-date product knowledge to meet customer needs confidently.

Operational Excellence:

Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.

Sales & Performance:

Motivate your team to meet and exceed sales targets and KPIs.
Identify growth opportunities for team members and suggest strategies for their development.

Customer Experience:

Set the standard for exceptional customer service and ensure it’s delivered consistently.
Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
Represent the Mountain Warehouse brand with enthusiasm and professionalism.
Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.

We would love to meet someone who is

Passionate about delivering outstanding customer service.
A confident and reliable motivator, with a talent for inspiring others.
Experienced in all areas of retail, from stock control to visual merchandising.
A strong communicator who can engage at all levels and provide constructive feedback.
Proactive and results-driven, with a track record of setting and achieving goals.
Approachable, trustworthy, and a natural team player.
Skilled at problem-solving within company guidelines and policies.

What's in it for you?

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDAR1

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

Refine Your Search

customer service team lead jobs in wrexham, wrx

Team Leader

Technical Lead

Outbound Sales Advisor - Warm Leads

Cafe - Shift Lead

Team Leader

Lead Delivery Manager - DCX

Lead Packaging Designer

Site Network Lead UK/ROI

Lead Kitchen Sales Designer

Key Lead - Liverpool One, Hollister

Key Lead - Cheshire Oaks Designer Outlet, Abercrombie & Fitch

Other jobs to consider

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We would love to meet someone who is

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