Line technical support analyst Work, Jobs in Yapton, Wsx (with Salaries)

Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
Data Reporting Analyst
Portsmouth Water —Havant
- £36,223 - £40,120 a year
- Annual leave
- Employee assistance programme
Quick apply
Senior IT Service Desk Analyst
Adur & Worthing Councils —Worthing
- £31,537 - £36,363 a year
- Full-time
- Hybrid work
- Customer service
- Mentoring
- In-person
- Employee assistance programme
4d
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- 12 hour shift
- Communication skills
- Time management
Quick apply
3d
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Travel
Low-Code Analyst Developer (Microsoft Copilot Studio & AI Agents)
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Agile
- AI
- Communication skills
12d
Low-Code Analyst Developer (Microsoft Power Platform)
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Analysis skills
- Mentoring
- SharePoint
12d
Senior Business Intelligence Analyst
Here —Brighton
- £29,217 - £43,539 a year
- Hybrid work
- No degree
- Mentoring
- Training & development
13d
Customer Engagement & Sales Executive
Peleman Industries —Horsham
- Full-time
- CRM software
- Social media management
- English
Senior TechOps Generalist
Octopus Energy Group —Brighton
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Information Security Risk Analyst
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Analysis skills
- Financial services
Associate Director - Water
Tetra Tech —Brighton
- Hybrid work
- Engineering
- Business development
Electrical Design Engineer - Water Industry
Tetra Tech —Brighton
- Hybrid work
- Engineering
- Electrical Engineering
Senior Data Engineer
Sovos Compliance —Brighton
- Communication skills
- Life insurance
Quick apply
Principal Mechanical Design Engineer - Water Industry
Tetra Tech —Brighton
- Hybrid work
Senior Cloud Security Engineer (SecOps)
Beyond —Portsmouth
- Full-time
- Hybrid work
- Mentoring
- AI
- Annual leave
- Employee assistance programme
Quick apply

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line technical support analyst jobs near yapton, wsx

Systems Support Analyst

Civic Recruitment Limited
Chichester

Quick apply

Job details

Full-time | Fixed term contract
£17.83 an hour

Qualifications

Technical troubleshooting
Stakeholder liaison
IT service management
User account provisioning
Ticket management
Incident documentation
User account management
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Help desk

Full job description

7 months contract with a local authority

Rate: £17.83/hr Umbrella

Summary

We are looking for a motivated and customer-oriented IT Service Desk Analyst to join our team on an 8-month contract with a local authority. This role is pivotal in providing first-line IT support throughout the organization. As the initial point of contact for users, you will manage IT incidents, service requests, and inquiries, ensuring swift and effective resolution while upholding high standards of customer service. The ideal candidate will assist with account administration, access management, and operational support, contributing to the ongoing enhancement of IT services.

Responsibilities

Serve as the primary contact for all IT incidents, service requests, and user inquiries.
Record, update, and manage incidents and requests using the IT Service Management (ITSM) platform.
Resolve issues at first contact whenever possible, escalating complex problems as needed.
Diagnose and troubleshoot a variety of first-line hardware, software, and access-related issues.
Assist with user account administration, including password resets and access management.
Maintain detailed records of incidents, resolutions, and service requests.
Communicate effectively with customers, keeping them informed about progress and expected resolution times.

Requirements:

Experience in an IT Service Desk, Helpdesk, or IT Support environment.
Strong customer service and stakeholder management abilities.
Proficiency with IT Service Management (ITSM) platforms.
Capability to diagnose and resolve a wide range of first-line technical issues.
Excellent verbal and written communication skills.

Essential Qualifications

GCSEs (or equivalent) including English and Mathematics.
Relevant IT qualification or equivalent practical experience.

Additional Information

Contract Rate: £17.83/hr Umbrella
Working hours: 37 hours per week
Location: Chichester/Power Place
Working arrangements: Hybrid model with initial office attendance for training, transitioning to a mix of office and home-based work.
Payment schedule: Bi-weekly
The role closes soon, apply ASAP.

We are seeking an enthusiastic and customer-focused IT Service Desk Analyst to provide first-line IT support across the organisation

Quick apply

Refine Your Search

line technical support analyst jobs in yapton, wsx

Systems Support Analyst

IT Analyst Field Support Engineer

Service Desk Analyst

Data Reporting Analyst

Senior IT Service Desk Analyst

Service Desk Analyst

2nd Line Technical Support Analyst

Low-Code Analyst Developer (Microsoft Copilot Studio & AI Agents)

Low-Code Analyst Developer (Microsoft Power Platform)

Senior Business Intelligence Analyst

Customer Engagement & Sales Executive

Senior TechOps Generalist

Information Security Risk Analyst

Associate Director - Water

Electrical Design Engineer - Water Industry

Senior Data Engineer

Principal Mechanical Design Engineer - Water Industry

Senior Cloud Security Engineer (SecOps)

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