Of computing Work, Jobs in Yate, Gls (with Salaries)

Service Delivery Analyst
F5 —Bristol
- £38,000 - £43,000 a year
- 8 hour shift
- Azure
- Oracle
- In-person
- Free parking
Quick apply
6d
Electronics Lab Technician
Graphcore —Bristol
- Laboratory experience
- Maintenance
- Assembly
Teacher of Computing
Monmouthshire —Monmouth
- Part-time
- Communication skills
- School
- Teaching
6d
Junior Platform Engineer
Bud Systems —Bristol
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee discount
Quick apply
1d
Teacher of IT (with the opportunity to contribute to Computer Science) - 0.6–1.0 FTE
St Brendan's Sixth Form College —Bristol
- £33,465 - £51,714 a year
- Full-time
- Computer Science
- IT
- School
7d
Associate QA Engineer
StorMagic —Bristol
- Full-time
- Remote
- Computer Science
- Engineering
- Java
Quick apply
6d
Graduate Product Security Engineer
Boeing —Bristol
- Engineering
- Bachelor's degree
- Software development
- Life insurance
Technology Sales Executive
Softcat —Bristol
- £24,570 a year
- Communication skills
- School
- Flexible schedule
Senior IT Support Analyst
Mulberry —Chilcompton
- Temporary
- ERP systems
- SQL
- Computer networking
Quick apply
Field Engineer - Speculative Talent Pipeline
Rowden —Bristol
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Military
- Computer networking
- Linux
Quick apply
Radiotherapy Applications Physicist
University Hospitals Bristol and Weston NHS Foundation Trust —Bristol
- £49,387 - £64,750 a year
- Full-time
- IT
6d
Executive Director of Strategic Governance
University of Gloucestershire —Longlevens
- £87,974 - £96,116 a year
- Analysis skills
- University
- Driving
Motorsport Workshop Technician & Technical Instructor
Oxford Brookes University —Hill
- £36,636 - £39,906 a year
- Full-time
- Hybrid work
- University
- Communication skills
- School
12d
Mobile Core Design Specialist - Gateway and Services
BT —Bristol
- Accounting
- Negotiation
- Annual leave
3d
BPA Actuarial Analyst
CLFIS Limited —Bristol
- Microsoft Excel
- Analysis skills
- Project management
5d
Data Scientist 4
Lam Research —Bristol
- Doctoral degree
- Master's degree
- Bachelor's degree
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Azure
- Schematics
- Sales
- Annual leave
Lecturer/Senior Lecturer/Associate Professor in Quantum Computing Theory
University of Bristol —Bristol
- £43,482 - £73,710 a year
- Full-time
- Organisational skills
Support Engineer - Bristol
XTX Markets —Bristol
- Weekend availability
- Microsoft Office
- Machine learning
- Scripting
Data Architect
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- Azure
- Machine learning
- Contracts
- Annual leave
- Referral programme
Quick apply

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Service Delivery Analyst

F5 -
Bristol

Quick apply

Job details

Permanent | Full-time
£38,000 - £43,000 a year
6 days ago

Benefits

Free parking
Company pension
Private medical insurance

Qualifications

ITIL Certification
Azure
Oracle
Technical support
Communication skills
Intune

Full job description

Service Delivery Analyst / Customer Success Specialist

Bristol (Office Based with Free Parking)

Up to £43,000 + Benefits

SC Clearance Eligibility Required

Join an MSP that's rethinking customer success.

Our client delivers Cloud, Cyber Security, Data and Digital Transformation services across public and private sector organisations.

They're investing heavily in AI, automation and customer success to move beyond the traditional MSP model of simply reacting to tickets. The focus is on helping customers get more value from their technology, reducing repetitive support activity and driving continuous service improvement.

The Role

You'll help manage escalations, improve service performance, identify trends and ensure customers receive maximum value from their IT services.

You'll be involved in customer engagement, service reviews, onboarding activities and help discover how automation and AI can be used to improve service delivery and customer outcomes.

Key Responsibilities

Manage customer escalations and service issues
Conduct service reviews and customer engagement meetings
Analyse ticket trends and service performance
Identify opportunities for automation and service improvement
Support onboarding and customer adoption activities
Work closely with technical consultants and engineering teams
Promote ITIL best practice and customer success outcomes

Technical Environment

You'll work across a broad technology landscape including:

Microsoft 365
Azure
Intune
Microsoft Security
Oracle OCI
Cisco & Networking Infrastructure
Cloud & On-Prem Environments
End User Computing
Firewalls, Monitoring & Infrastructure Platforms

What We're Looking For

MSP / Managed Services experience
Service Desk, Infrastructure Support or Service Delivery background
Strong customer-facing communication skills
Experience handling incidents and escalations
Microsoft 365 & Azure exposure
ITIL Foundation Certification
Experience with Halo, Autotask or similar ITSM tools
Eligible for SC Clearance

Working Pattern & Benefits

Shift pattern between 07:00-19:00 (8-hour day)
Low-volume on-call rota after probation
Private Healthcare
Enhanced Pension Scheme
EMI Share Scheme
25 Days Holiday + Birthday Off + Bank Holidays

Career Progression

This role is designed for people who want to move beyond reactive support and develop into Customer Success, Service Delivery, Technical Consultancy, Account Management or Leadership positions over time.

Pay: £38,000.00-£43,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

of computing jobs in yate, gls

Service Delivery Analyst

Electronics Lab Technician

Teacher of Computing

Junior Platform Engineer

Teacher of IT (with the opportunity to contribute to Computer Science) - 0.6–1.0 FTE

Associate QA Engineer

Graduate Product Security Engineer

Technology Sales Executive

Senior IT Support Analyst

Field Engineer - Speculative Talent Pipeline

Radiotherapy Applications Physicist

Executive Director of Strategic Governance

Motorsport Workshop Technician & Technical Instructor

Mobile Core Design Specialist - Gateway and Services

BPA Actuarial Analyst

Data Scientist 4

Software Customer Service Manager

Lecturer/Senior Lecturer/Associate Professor in Quantum Computing Theory

Support Engineer - Bristol

Data Architect

I want to receive the latest job alerts for of computing in yate, gls

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