Employment advisor Work, Jobs in Yatton, Hef (with Salaries)

Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
10d
Dispenser
Boots —Ledbury
- £13.92 an hour
- Part-time
- IT
- Employee assistance programme
- Employee discount
Customer Experience Advisor | S1 | Retail Banking | Hereford Branch
A01 Santander UK plc —Hereford
- £25,000 - £31,579 a year
- Full-time
- Customer service
- Banking
Customer Advisor
Ecotricity —Stroud
- £25,905 - £29,410 an hour
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Microsoft Access
- Free parking
- Employee discount
Quick apply
Trainee Dispenser
Boots —Ledbury
- £13.12 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount
14d
Children & Young People Wellbeing Advisor
ONSIDE Independent Advocacy —Ross-on-Wye
- £25,250 - £27,250 a year
- Part-time
- Childcare
- Working with children
- School
- Employee assistance programme
- Sick pay
Employee Relations Advisor
St. Richard's Hospice —Worcester
- £37,000 a year
- Full-time
- Human resources
- Hospice
- In-person
- Annual leave
- Sick pay
Quick apply
10d
HR Advisor
Mears Group —Gloucester
- Up to £35,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Human resources
- Employee assistance programme
- Sick pay
HR Advisor
Rugby School —Stroud
- £34,433 a year
- Administrative experience
- Human resources
- Organisational skills
Quick apply
8d
TK Maxx Loss Prevention Advisor
TK Maxx —Cheltenham
- Full-time
- Employee assistance programme
- Employee discount
4h
HR Advisor
HR Smith Group —Hereford
- Full-time
- Microsoft Office
- Bachelor's degree
- Human resources
- Free parking
- Employee assistance programme
HR Advisor Apprentice
Safran —Gloucester
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
Assistant Service Manager
Vertu Motors —Gloucester
- £38,000 - £48,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee discount
Quick apply
10d
Customer Experience Advisor | S1 | Retail Banking | Gloucester Branch
A01 Santander UK plc —Gloucester
- From £25,000 a year
- Full-time
- Customer service
- Banking
Bodyshop Advisor
Vertu Motors —Gloucester
- £28,500 a year
- Full-time
- Customer service
- IT
- Employee discount
Quick apply
10d
People Partner
PortmanDentex —Cheltenham
- Full-time
- Remote
- Management
- Human resources
- Communication skills
- Employee assistance programme
Quick apply
Service Charge Analyst
Innovus —Worcester
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Project management
- Accounting
Quick apply
2d
Cyber Essentials Assessor
Key Sigma Ltd —Cheltenham
- Full-time
- CRM software
- IT
- In-person
Quick apply
People Partner
Superdry —Cheltenham
- Driving
- Human resources
- Communication skills
- Store discount
- Annual leave
4d
Senior Guide
EE —Hereford
- £15.29 an hour
- Part-time
- Annual leave

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Customer Service Advisor

TELUS Agriculture & Consumer Goods -
Ross-on-Wye

Quick apply

Job details

Full-time
10 days ago

Qualifications

Customer service
Technical support
Computer skills
Customer support
SaaS
Communication skills

Full job description

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members.The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.

Our team members include people like you - enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Here's the impact you will make and what we will accomplish together: TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.

We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.

We are currently recruiting for a Customer Services Advisor. This role sits within our Support teams, providing customer support for our TELUS Crop Management (TCM) software used by agricultural businesses. You'll be part of a collaborative team of around 15 people, supporting customers primarily via telephone, with some queries coming through email and online chat.

The role involves helping customers resolve software-related issues, answering questions on functionality, how to migrate between our products, troubleshooting problems, and guiding users through the system. While many queries can be resolved during the initial call, you'll also work with colleagues, Team Leads, and software specialists to investigate and resolve more complex issues.

We're looking for someone with previous customer support experience, ideally within a software, SaaS or technical support environment. Strong communication skills, attention to detail, and a willingness to learn are key, as you'll be working with customers who are often under time pressure and require a responsive, solution-focused approach.

The team is highly collaborative, with regular knowledge sharing, team meetings, and support channels to help colleagues learn and develop. Full training will be provided on the products, with a particular focus on our rapidly developing TCM solution.

Here's how:

Providing multi-channel support and advice to resolve customer queries via phone, email and online chat.
Investigating and troubleshooting issues across a variety of software products.
Gaining detailed knowledge of our products, brand and customer base.
Working in a highly collaborative team to find solutions to customer queries.
Proactively maintain a high degree of expertise across our products
Communicating effectively with colleagues and customers across the business.
Participating in adding to our substantial learning resources to allow customers to self- serve.
Collaborating with the wider team on additional project work as the opportunities arise.
Providing exceptional customer service to our customers, ensuring that they feel happy and satisfied.

What we'd like our candidate to have:

Customer service or support experience,ideally in software support
Confidence handling customer calls & an ability to interact positively with customers at all levels.
Strong problem-solving skills, attention to detail and accurate record keeping skills
Ability to learn new software systems quickly with aptitude for learning
Collaborative approach and willingness to ask questions & passionate about delivering excellent customer service.
Good computer skills, with an analytical and organised approach to problem solving.
Exhibit self-motivation, efficiency and team working.
Enjoy working within a busy department, actively contributing to ideas and initiatives to grow and meet their goals.
Be inquisitive and proactive, demonstrate ability to work both independently and as part of a team.
Be prepared to travel within the UK to visit our other offices, attend events and carry out customer training as required.
Demonstrate commercial awareness, with excellent listening skills when engaging with our customers to fully understand their needs and wants.

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let's make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

This is a full-time, hybrid role. There may be opportunity for remote working for exceptional candidates.

Quick apply

Refine Your Search

employment advisor jobs in yatton, hef

Customer Service Advisor

Dispenser

Customer Experience Advisor | S1 | Retail Banking | Hereford Branch

Customer Advisor

Trainee Dispenser

Children & Young People Wellbeing Advisor

Employee Relations Advisor

HR Advisor

HR Advisor

TK Maxx Loss Prevention Advisor

HR Advisor

HR Advisor Apprentice

Assistant Service Manager

Customer Experience Advisor | S1 | Retail Banking | Gloucester Branch

Bodyshop Advisor

People Partner

Service Charge Analyst

Cyber Essentials Assessor

People Partner

Senior Guide

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