Customer experience leader Work, Jobs in Yeovil, Som (with Salaries)

One Stop - Customer Service Assistant
One Stop —Yeovil
- £12.81 an hour
- Full-time
9d
General Manager - Sherborne
Chartwells —Sherborne
- £50,000 a year
- Continuous improvement
- Recruiting
- Budgeting
- Free parking
- Employee discount
7d
Team Leader
Hobbycraft —Yeovil
- £13.74 an hour
- Part-time
- Customer service
- Merchandising
- Team management
- Employee discount
Senior Employee Relations Advisor
Leonardo UK Ltd —Yeovil
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Negotiation
- Flexible schedule
- Referral programme
Service Colleague (Express)
ASDA —Yeovil
- £13.10 an hour
- 12 hour shift
- Customer service
- Employee assistance programme
- Employee discount
4d
Store Manager
JDSPORTS —Yeovil
- Full-time
- Training & development
- Retail management
- Leadership
- Employee discount
Quick apply
10d
Functional Assessor
Serco Group —Yeovil
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Operations Team Leader
Smiths News —Yeovil
- £32,825.52 a year
- Full-time
- Training & development
- Communication skills
- Free parking
- Referral programme
11d
Group Facilities Manager
Sherborne Schools Group —Sherborne
- £46,000 - £50,000 a year
- Full-time
- Customer service
- First Aid Certification
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
3d
Tesco Colleague - Yeovil - 04.30am start
Tesco UK —Yeovil
- £13.28 - £14.55 an hour
- Part-time
- Employee discount
2d
Category Specialist
Leonardo UK Ltd —Yeovil
- Full-time
- Hybrid work
- Engineering
- English
- Travel
- Flexible schedule
- Referral programme
Deputy Manager
Hollywoodbowlgroup —Yeovil
- Up to £34,000 a year
- Weekend availability
- Bar
- Customer service
- Employee discount
Trainee Shop Manager
Farmfoods —Yeovil
- £32,648.16 - £35,306.88 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
7d
NPD Project Manager
The Newt in Somerset —Galhampton
- Up to £50,000 a year
- Full-time
- No experience needed
- Hotel
- Bakery
- Annual leave
- Employee assistance programme
Quick apply
Stock and Trade Assistant
Dunelm —Yeovil
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Merchandising
- Planograms
8h
Regional Learning, Skills & Capability Partner
Abri —Yeovil
- Full-time
- Training & development
- Leadership
9d
Assistant Manager
Boots —Yeovil
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Indirect Procurement Category Manager
Leonardo UK Ltd —Yeovil
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Flexible schedule
- Referral programme
Customs Compliance Administrator
Leonardo UK Ltd —Yeovil
- Full-time
- Hybrid work
- Computer literacy
- Flexible schedule
- Referral programme
3h
Team Leader
Hungry Horse - BRA_104 —Yeovil
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply

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One Stop - Customer Service Assistant

One Stop -
Yeovil

Apply Now

Job details

Full-time
£12.81 an hour
9 days ago

Qualifications

Age-restricted sales
Customer support
Customer interaction
Stock replenishment

Full job description

About the role

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

You will be responsible for

I know my customers and serving them with passion and pride, giving great natural service.
I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
Putting into practice the training I have received to ensure we work all work safely.
Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.
Being myself, living our values, making everyone feel welcome and always following our policies.
Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.
I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
I always follow the think 25 policy when serving age restricted products to all customers.
Responding quickly to assistance calls or interventions on self-service checkouts, explaining what you are doing to the customer.
I work in a clean, tidy and organised manner keeping aisles clear of congestion.
At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.
If this store has a Post Office Local, Your duties will include the day to day operations of the post office therefore you will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’

Whats in it for you?

One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We’re passionate about creating a welcoming environment for both our customers and our colleagues and we’re always looking for enthusiastic individuals to join our growing team!

Flexible Working

We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

One Stop Benefits

At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.

To explore the full list of colleague benefits, please click here and scroll to the bottom of our Careers Page.

*As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.*

Community Involvement

At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we’re proud to give back in meaningful ways.

Over the past decade, we’ve raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio, helping to reduce food waste and support those in need.

Working with us means you’ll have the chance to make a real difference whether it’s climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.

Diversity & Inclusion at One Stop

At One Stop, everyone is welcome. We’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.

As a Disability Confident Leader (Level 3), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. For further information on the accessibility support we can offer, please Click here.

Our six colleague networks Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves. For more information about our networks please Click here

*One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.*

Apply Now

Refine Your Search

customer experience leader jobs in yeovil, som

One Stop - Customer Service Assistant

General Manager - Sherborne

Team Leader

Senior Employee Relations Advisor

Service Colleague (Express)

Store Manager

Functional Assessor

Operations Team Leader

Group Facilities Manager

Tesco Colleague - Yeovil - 04.30am start

Category Specialist

Deputy Manager

Trainee Shop Manager

NPD Project Manager

Stock and Trade Assistant

Regional Learning, Skills & Capability Partner

Assistant Manager

Indirect Procurement Category Manager

Customs Compliance Administrator

Team Leader

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