Digital analyst Work, Jobs in Yeovil, Som (with Salaries)

Digital Systems Support Analyst
CPCAB —Glastonbury
- £30,000 a year
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Free parking
- Health & wellbeing programme
Quick apply
14d
Data Analyst - Performance
ASSYSTEM —Bridgwater
- Full-time
- Hybrid work
- No degree
- Scripting
- Agile
- Annual leave
- Work from home
Quick apply
Commercial Insights Analyst
Longleat —Warminster
- £38,000 - £42,000 a year
- Monday to Friday
- Analysis skills
- Analytics
- Store discount
- Employee assistance programme
Quality Systems Analyst
Mactech Energy Group —Bridgwater
- £280 - £390 a day
- SQL
Finance Business Partner, Business Performance (2 x 12 Month Fixed Term Contracts)
Screwfix —Yeovil
- Hybrid work
- Employee discount
- Flexible schedule
Senior Risk Analyst
ASSYSTEM —Bridgwater
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Leadership
- Annual leave
- Work from home
Quick apply
2d

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Digital Systems Support Analyst

CPCAB
Glastonbury

Quick apply

Job details

Permanent | Full-time
£30,000 a year
14 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Power BI
Report generation
Data quality analysis
Stakeholder liaison
Incident queue management
User account provisioning
Ticket management
SQL querying
Internal department liaison
User account management
SQL
Continuous improvement
IT permissions management
Staff training
Ticket management systems
Technical writing
Agile
Application support
Fault diagnosis and repair
Debugging

Full job description

Job description: Digital Systems Support Analyst

Reporting to: Business Operations Manager

Responsible for: n/a

Team: Operations

External contacts:

Centres
Tutors
External Suppliers

Purpose:

To play an integral supporting role in the operation, maintenance, and continuous improvement of CPCAB’s digital systems. Providing technical and user support, maintaining data accuracy, and contributing to the development of digital processes and platforms. Ensuring that CPCAB systems are reliable, secure, user-friendly, and aligned with organisational needs.

Responsibilities:

Provide first-line support for CPCAB’s digital systems (including the CPCAB Portal), offering timely assistance to team members, centres, tutors and candidates.
Triage and manage issues received via the ticketing system, resolving queries where possible and escalating for the development team where appropriate.
Investigate and recreate reported bugs to support accurate diagnosis and resolution.
Deliver in-house training and onboarding for team members on the effective use of digital systems.
Create and maintain user guides, support articles and system documentation.
Setup, configure and maintain online forms, data collections and digital workflows.
Create and maintain reports using PowerBI.
Administer user accounts, permissions and access rights across CPCAB digital systems.
Maintain data accuracy and integrity by processing digital submissions and completing routine quality checks.
Run SQL queries to support reporting, troubleshooting and system monitoring.
Analyse database information to inform decision-making and support issue diagnosis.
Contribute to system development and continuous improvement activities, including testing new features and working within Agile and other operational workflows.
Liaise with internal teams, suppliers and technical partners to progress system issues, change requests and digital improvement projects.

To meet the needs of the business this job description may be updated or amended, and the individual working in this role will be required to complete all reasonable duties as would be expected with this type of role, as directed by a manager.

To view the full job description please visit: https://www.cpcab.co.uk/jobs

We are committed to equality, equity, diversity and inclusion and welcome applications from candidates of all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know.

It is important to note that due to the management of conflicts of interest, the successful candidate cannot remain employed at a current CPCAB centre or be studying a CPCAB qualification while in this role.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Work from home

Work Location: Hybrid remote in Glastonbury BA6 8PS

Quick apply

Refine Your Search

digital analyst jobs in yeovil, som

Digital Systems Support Analyst

Data Analyst - Performance

Commercial Insights Analyst

Quality Systems Analyst

Finance Business Partner, Business Performance (2 x 12 Month Fixed Term Contracts)

Senior Risk Analyst

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