It analyst Work, Jobs in York, Nyk (with Salaries)

IT Service Analyst
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
Business Systems Analyst - Manufacturing
Consolidated Timber Holdings —Leeds
- Full-time
- Hybrid work
- ERP systems
- Travel
- Organisational skills
- Free parking
- Life insurance
Quick apply
14d
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
End User Support Analyst
Howdens Joinery Co. —Howden
- Full-time
- Continuous improvement
- Travel
- In-person
- Employee assistance programme
- Employee discount
6d
IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- Communication skills
Quick apply
Finance Business Systems Analyst
Hiscox —York
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Leeds
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Senior Dayforce System Analyst
VetPartners Limited —York
- Up to £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
Quick apply
11d

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IT Support Engineer
Radar Healthcare —Leeds
Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay, 10 weeks half pay & secondary caregivers (paternity); 2 weeks full pay and…
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Junior IT Project Manager
Jet2.com and Jet2holidays —Leeds
You’ll document and manage as living documents the project plan, PID, issues, actions, risks, and dependencies whilst holding necessary regular meetings to…
10d

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IT Service Analyst

Jet2.com and Jet2holidays -
Leeds

Apply Now

Job details

Permanent | Full-time

Qualifications

ITIL Certification
Report generation
IT service management
Presentation skills
Organisational skills
ServiceNow
Management reporting
Root cause analysis
Communication skills

Full job description

Permanent

40 Hours

Salary

Excellent

Country

U.K

What you will be doing...

Our new IT Service Analyst, you'll join the IT Service Management team and play an important role in helping to deliver reliable and effective IT services across Jet2. Working across Service Transition, Major Incident Management, Problem Management, Service Reporting and ServiceNow administration, you'll help ensure services are ready for support, processes are operating effectively and performance is visible across the business. You'll also support the ongoing administration and governance of ServiceNow, helping maintain data quality, process compliance and accurate management information.

As our new IT Service Analyst you'll have access to a wide range of benefits including:

Hybrid working (we're in the office 2 days per week)
Annual pay reviews
26 days holiday (plus Bank Holidays)
Generous profit share scheme

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

What you'll be doing:

Working closely with technical teams, project teams and operational colleagues, you'll support a variety of Service Management activities across the business.
Service Transition – You'll support the introduction of new and changed services into live operation, ensuring services are ready for support.
Major Incident Management – You'll support the coordination of Major Incidents and help drive actions through to resolution.
Problem Management – You'll help investigate recurring issues, identify root causes and track improvement actions.
Service Reporting – You'll produce performance reports and management information to support operational decision-making.
ServiceNow Administration – You'll help maintain ServiceNow, supporting data quality, governance and reporting requirements.
Supplier Performance – You'll support the review of supplier performance against agreed service levels and escalate any concerns where appropriate.

What you'll have:

Experience working within an IT Service Management, IT Operations or IT Support environment.
Experience using ITSM tooling, ideally ServiceNow.
A good understanding of IT Service Management processes including Incident, Problem and Service Transition.
Experience producing reports, analysing data and presenting information in a meaningful way.
Strong organisational skills with the ability to manage multiple priorities and competing deadlines.
Excellent verbal and written communication skills.
An ITIL Foundation qualification, or a willingness to work towards one.
Experience working within a multi-supplier IT environment would be advantageous.
You'll be proactive, detail-focused and keen to develop your career within IT Service Management as part of a team that supports the delivery of reliable and effective IT services across Jet2.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!

#LI-Hybrid

Division

Jet2.com

Careers With Us

Digital & IT

Careers Dept

IT Services

Careers Team

IT Service Management

Team

Group IT

Apply Now

Refine Your Search

it analyst jobs in york, nyk

IT Service Analyst

Business Systems Analyst - Manufacturing

Service Desk Analyst

End User Support Analyst

IT Service Desk Analyst

Finance Business Systems Analyst

Service Desk Analyst - Shared Services

Senior Dayforce System Analyst

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