At Active Assistance, part of the UK’s leading complex care provider, we’re creating a new support team in York and looking for caring, dependable people who are passionate about making a real difference.
This role is about much more than providing care — it’s about building trust, promoting independence, and supporting someone to live the life they choose, in the comfort of their own home and community.
We believe the best care is always person-centred, led by the individual’s goals, choices, and routines. If you’re someone who brings warmth, positivity, and compassion to the people you support, we’d love to hear from you
About the Role
We are looking for a compassionate and positive Day Support Worker to join a new care team supporting a gentleman living at home with his partner, two teenage children, and the family cat.
The client is living with partial blindness, an acquired brain injury (ABI), long-term and short-term memory loss, cognitive impairment, and the effects of previous strokes. He is mobile and requires lean support with day-to-day living. This is a companionship-based role focused on providing person-centred support that promotes independence, dignity, confidence, and overall wellbeing, including directional support with personal care.
We are looking for someone who is warm, bubbly, and chatty, with a good sense of humour and a genuine passion for supporting others. The ideal person will build a meaningful connection with the client, providing companionship alongside practical support such as assisting with daily routines, preparing simple meals, accompanying him in the community, and encouraging independence in a safe and supportive environment.
A driver would be beneficial, but is not essential, as the client is happy to use public transport such as buses and trains with support. This is a rewarding opportunity to make a genuine difference in someone’s daily life while becoming part of a welcoming family environment.
You’ll be working as part of a consistent support team providing 24/7 care, helping to create stability, familiarity, and meaningful daily experiences.
What you'll be doing:
- Delivering compassionate, person-led support that helps the client maintain independence and quality of life
- Providing companionship and encouragement throughout daily routines and activities
- Supporting with directional personal care, mobility, medication, and day-to-day living tasks
- Accompanying the client to appointments, social activities, and community outings using public transport where needed
- Building a genuine, supportive relationship based on trust, respect, and promoting choice at every opportunity
Working pattern:
- Monday to Wednesday 8.45-5.15 with a 1-hour break
- 1st Saturday of every Month 8am -4pm
- Respite Care 4 hours intermittent through the month
- Regular rolling rota
What We're looking for:
- Kind, compassionate, and committed to delivering truly person-centred care
- Dependable, observant, and able to adapt support to meet changing individual needs
- Friendly and approachable, with the ability to build strong, positive relationships
- Confident supporting someone both at home and out in the community
- Ideally a holder of a full UK driving licence (to drive the client’s vehicle)
- Previous care experience is beneficial, but just as important is a positive attitude, empathy, and a willingness to learn
What to look forward to:
- £12.75 up to £13.50 per hour (depending on experience and qualifications)
- Contracted hours possible for the right candidate (after 3 month probation)
- Flexible zero-hours contract available
- Ongoing training and development with expert clinical support
- Recognition through our Active Awards Programme
- Refer a Friend bonus of up to £1,500
At Active Assistance, we want everyone to feel welcome and supported. We encourage applications from people of all backgrounds and experiences. If you need any reasonable adjustments during the recruitment or interview process, just let us know and we’ll be very happy to discuss this with you.
