Reporting to: CEO
Salary: £55k Full Time Equivalent (pro rata £33k)
Timings: 0.6 Full Time Equivalent, including Mondays
Holiday entitlement: 28 days Full Time Equivalent
Location: Option to be based remotely or work from a coworking space either in Central Leeds or closer to home. Requirement to travel to Leeds at least once per fortnight as well as occasional travel across the North.
Pension: 5% of salary into approved pension scheme
Role purpose
The Head of Operations will provide strategic leadership for SHINE’s operational infrastructure, ensuring the organisation has the systems, governance, financial oversight, compliance arrangements and ways of working needed to deliver its mission effectively. As a member of the Senior Leadership Team, the postholder will work closely with the CEO, Trustees and colleagues to strengthen organisational resilience, improve efficiency, manage risk and enable high-quality delivery across SHINE.
Key responsibilities
Governance, compliance, data protection and health and safety:
· Take ownership of SHINE’s core organisational policies, ensuring that these are updated at least annually in response to relevant regulatory and compliance information.
· Stay abreast of relevant guidance from the charity commission and other regulatory partners, and ensure this is shared appropriately with other members of the team.
· Oversee data protection compliance, including incident reporting, subject access requests and the instigation of Data Protection Impact Assessments where required.
· Lead SHINE’s health and safety arrangements, ensuring relevant policies, procedures, risk assessments and reporting mechanisms are proportionate, up to date and embedded across the team.
· Review Terms and Conditions offered to grantees prior to CEO signature, ensuring that conditions of funding are accurately reflected in grant paperwork and that the relevant clauses are included in different agreements.
Finance, audit and risk:
· Provide senior oversight to SHINE’s financial management processes, including overseeing monthly cashflow reporting, forecasting and leading the preparation of papers for Finance and Risk Cluster meetings.
· Liaise with SHINE’s management accountants on investment summaries, ensuring information is accurate and querying significant movements where needed.
· Lead on cashflow forecasting over a 6–18 month period, ensuring that SLT and Trustees have clear, timely information on expected income, expenditure and cashflow needs.
· Authorise payments up to the current level delegated to the CEO.
· Authorise payroll and lead the administration of pension contributions.
· Oversee preparation for SHINE’s audit, ensuring documentation is well organised, controls are robust and information is provided promptly to auditors and external advisers.
· Submit quarterly Gift Aid Claims to HMRC and act as organisation lead on any queries relating to tax or NI.
· Oversee SHINE’s standard operating procedures, ensuring key processes are documented, understood and updated as the organisation develops, and that updates take place across the team at least annually.
· Take ownership for updating SHINE’s Risk Register, at least biannually, and in response to significant developments.
Procurement and contracts:
· Lead regular reviews of all supplier contracts, ensuring best quality and value for money for SHINE.
· Act as the lead account manager for external suppliers including IT support, data protection advisers, HR, accountants and auditors.
People leadership and line management:
· Line manage SHINE’s Assistant Operations Manager, ensuring clear delegation, regular supervision and appropriate development support, within the framework of SHINE’s approach to line management.
· Lead an annual benchmarking exercise for all roles in the team, supported by independent advice, reporting recommendations to the CEO.
· Build effective working relationships across the organisation, promoting collaborative, responsive and high-quality operational leadership.
How to apply
Please email a full CV plus a covering letter (of no more than 2 sides of A4), clearly evidencing your skills and experience against the job description and person specification, to [email protected] by 12pm on Wednesday 9th September.
Please note, applications which are submitted without a comprehensive covering letter will not be considered.
Shortlisted candidates will be contacted by Wednesday 16th September for interviews to take place on Thursday 24th September. Candidates will be asked to complete a task in advance of the interview.
Please visit www.shinetrust.org.uk for further information about our work.
Pay: £55,000.00 per year
Work Location: Hybrid remote in Leeds LS2 7HZ
