service desk manager Work, Jobs in york (with Salaries)

Service Desk Analyst
Comply —York
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
IT Support
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- IT
- Communication skills
Quick apply
IT Service Desk Technician
Walker Morris LLP —Leeds
- £27,146 a year
- 8 hour shift
- IT
- Automotive diagnostics
- Annual leave
IT Service Desk Analyst
Maples Group - Legal Services —Leeds
- Windows
- Microsoft Office
- SQL
- Health & wellbeing programme
- Life insurance
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Senior IT Technician
Belzona Limited —Harrogate
- £32,000 - £35,000 a year
- Full-time
- AWS
- Bachelor's degree
- Computer networking
- Free parking
- Employee assistance programme
Quick apply
Technology - Incident & Problem Manager
Pharmacy2U —Leeds
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
13d
Technology Support Analyst
Lloyds Wealth —Leeds
- £26,613 - £29,275 a year
- Full-time
- Microsoft Access
- Windows
- Microsoft Office
- Annual leave
- Work from home
11h
Power BI & Visualisation Expert in Analytics Enablement Hub
Bank of England —Leeds
- £50,320 - £56,610 a year
- Full-time
- Azure
- Presentation skills
- Software development
- Annual leave
Business Intelligence Developer
CMS Distribution —Harrogate
- Microsoft Excel
- Business
- Communication skills
Business Technical Services Analyst II
FIS Global —York
- Full-time
- PMP
- Master's degree
- C++
- Employee discount
Modern Workplace Engineer
Aspire Technology Solutions —Leeds
- £26,000 - £34,000 a year
- Full-time
- Travel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Maximo Operations Technician - UK & EMEA
Naviam —Leeds
- Azure
- Oracle
- English
Quick apply
Linux Infrastructure Engineer
Magnet —Leeds
- £40,000 - £50,000 a year
- Travel
- Organisational skills
- IT
- Employee discount
Quick apply
7d
Senior Security Architect
Ministry of Justice —Leeds
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
6d

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Service Desk Analyst
C365Cloud —Wakefield
*Strong telephone capability*, including an excellent telephone manner and professional approach. *Ownership of Cases* – Managing service requests and providing…
£25,000 - £27,000 a year
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12d
Service Desk Analyst
Comply —York
Acting as the first point of contact, you will handle incoming queries, manage support tickets, and ensure issues are resolved efficiently and professionally.
Quick apply

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Service Desk Analyst

Comply -
York

Quick apply

Job details

Qualifications

Microsoft Office
Communication skills

Full job description

Who Are We:

Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.

Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs.

To learn more about Comply, visit comply.com

The Role:

Comply is seeking a Service Desk Analyst to play a central role in delivering first-class support to our clients. Acting as the first point of contact, you will handle incoming queries, manage support tickets, and ensure issues are resolved efficiently and professionally. This role requires excellent communication, problem-solving skills, and a customer-first mindset.

You will also support client onboarding, assist with system configuration, and provide feedback to internal teams to continuously improve our product and services. This is a great opportunity to be part of a dynamic and growing company where your input will make a real impact.

Responsibilities:

Service Desk Support

Manage day-to-day client support tickets via the support desk.
Ensure service levels (SLAs) and quality standards are consistently met.
Communicate with clients clearly and professionally to resolve issues.

System Configurations & Client Support

Configure system features to meet client requirements.
Present configured solutions to internal teams and clients.
Assist with client questions during post-implementation handover

Problem Solving & Escalation

Investigate, research, and resolve client issues.
Escalate advanced IT cases to relevant teams where needed.
Contribute to user acceptance testing (UAT) and quality assurance.

Collaboration & Continuous Improvement

Work closely with Support, Implementation, and Product teams.
Provide client feedback to improve product features.
Participate in projects during onboarding and implementation phases.

Skills & Qualifications:

Excellent written and verbal communication skills
Strong problem-solving and analytical mindset
Ability to manage multiple priorities and switch contexts effectively.
Strong relationship-building skills, both internal and external.
Fast learner, adaptable, and proactive.
Committed to values of Team, Trust, and Transparency.
Experience with MS office and collaboration tools are a plus.
Prior exposure to SaaS or financial services environments is desirable.

To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit https://www.comply.com/careers/.

Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

service desk manager jobs in york

Service Desk Analyst

IT Support

IT Service Desk Technician

IT Service Desk Analyst

1st/2nd Line IT Support - £27,000-£34,000

Senior IT Technician

Technology - Incident & Problem Manager

Technology Support Analyst

Power BI & Visualisation Expert in Analytics Enablement Hub

Business Intelligence Developer

Business Technical Services Analyst II

Modern Workplace Engineer

Maximo Operations Technician - UK & EMEA

Linux Infrastructure Engineer

Senior Security Architect

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