Customer service representative Work, Jobs in Yorkshire (with Salaries)

Customer Support Advisor
Pavers —York
- £13.00 - £13.50 an hour
- Overtime
- Remote
- English
- Administrative experience
- IT
- Work from home
- Employee discount
Quick apply
3h
Customer Service Advisor
Business Waste —York
- £25,470 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
- Referral programme
Quick apply
11d
Retail Customer Service Assistant
bp Retail —York
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
8d
Customer Service Specialist
Yara —York
- Human resources
- Communication skills
- Office experience
- Employee assistance programme
17h
One Stop - Customer Service Assistant
One Stop —York
- £12.81 an hour
- Full-time
6d
Member Engagement Assistant
Benenden Health —York
- £26,300 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Employee assistance programme
1d
Customer Service Assistant Over 18
Tenpin —York
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Customer Care Advisor
Dolce Ltd —Wetherby
- £25,870 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Free parking
- Work from home
Quick apply
11d
Customer Service Assistant
Network Rail —Leeds
- £27,464 a year
- Full-time
- English
- Annual leave
- Employee discount
19h
Order Entry & Customer Service Advisor (f/m/d)
Edmund Optics —York
- Customer service
- Computer literacy
- English
- Gym membership
Customer Support Advisor
InfoTrack —Leeds
- £26,300 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
- Flexitime
Quick apply
11h
Customer Care Representative June 2026
Cromwell Polythene Ltd —Sherburn in Elmet
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
Customer Service Advisor
Gemini Worktops —York
- Up to £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
6d
Customer Service Assistant
Wickes —York
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Customer Service Specialist
JAMES DAWSON & SON LIMITED —Leeds
- £32,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Health & wellbeing programme
- Employee discount
Quick apply
18h
Customer Service Representative
YPP Lettings & Management Company Limited —Leeds
- £25,610.65 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
1d
Customer Service Assistant
Elior UK —Leeds
- £23,858 a year
- Weekend availability
- Customer service
- Communication skills
Quick apply
Customer Service Advisor
A1 Approved ltd —Leeds
- £22,000 - £25,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
Customer Service Representative, CM
Link Group —Leeds
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
11d
Customer Service Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- English
- Communication skills
- Annual leave

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Customer Support Advisor

Pavers -
York

Quick apply

Job details

Part-time
£13.00 - £13.50 an hour
3 hours ago

Benefits

Company pension
Work from home
Employee discount

Qualifications

English
Administrative experience
IT
Communication skills

Full job description

We have an opportunity to join our Head Office Customer Service Team at Northminster Business Park, York as a Customer Support Advisor. This is a part-time 16 hour over 4 days per week permanent role, flexing up to 32 hours per week when required.

The department operates between 8am and 9pm, Monday to Sunday, so we are looking for people who can be flexible, as the role will involve working weekdays, evenings, and weekends on a rota basis.

Typical shifts are 4 hours, with the opportunity to pick up additional overtime hours when available (up to 32 hours per week in total). Overtime may include extra shifts or extended shifts, though it isn’t guaranteed every week. Rotas are provided at least 4 weeks in advance.

Working arrangements for our Customer Support Advisor:

Monday to Friday shifts will be office-based in our York Head Office, so it is essential you have good weekday availability, with any evening and weekend shifts worked from home. Weekend working is shared across the team (approximately 1 in 3 weekends).

We’re looking for colleagues with a passion for delivering an excellent customer experience at all times, along with strong written and verbal communication skills, including a confident and professional telephone manner and excellent spelling and grammar. You’ll be comfortable working across multiple digital channels and systems, using data and insights to respond effectively to customer needs. The ability to multi-task, prioritise, and stay organised in a fast-paced environment is essential. You’ll also work towards targets linked to call and email volumes, so a results-driven mindset and attention to detail are key.

We are increasingly embracing digital tools and AI-supported systems to enhance our customer service, so an openness to learning new technologies and ways of working will help you thrive in this role.

Let’s see what’s in it for you:

A competitive hourly rate of £13.00 (18+)
PaSS training to increase your hourly rate to £13.50 (18+)
Generous colleague discount scheme, some of which can be shared with your family and friends!

And that’s not all – working for Pavers comes with so much more to enjoy:

Holiday entitlement that increases with service
Company contribution pension
Pavers Academy – enter a world of training at your fingertips!
Pavers Foundation – nominate a cause close to your heart to receive a donation!
Wellbeing and financial support through RetailTRUST

Want to see a snapshot of your duties?

You’ll be responsible for handling customer queries across a range of channels:

Email
Social media
Live web chat
Telephone

You’ll also use internal systems and tools to track, manage, and resolve customer queries efficiently, ensuring a consistent and high-quality experience.

Here’s what we are looking for:

Friendly, engaging, and positive approach with a ‘can do’ attitude
Excellent English language skills, including spelling and grammar
Strong written and administrative skills
Ability to handle customer queries and complaints confidently
Experience responding to customers via social media or digital channels
Comfortable using multiple systems and digital tools
Highly organised with strong attention to detail
Patient and empathetic approach
Excellent telephone manner
Good IT skills with an openness to learning new tools
Ability to multi-task and prioritise workload
Able to work towards targets
Access to a reliable internet connection at home
A quiet space to work from home without interruption

The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.

Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.

From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal.

We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.

We were delighted to receive recognition as a 3* Employer with ‘World Class’ levels of workplace engagement and the ‘2nd Best Retailer to Work For’ by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success.

If you have any questions regarding the role or encounter any issues with your application, please contact us by emailing [email protected]

Quick apply

Refine Your Search

customer service representative jobs in yorkshire

Customer Support Advisor

Customer Service Advisor

Retail Customer Service Assistant

Customer Service Specialist

One Stop - Customer Service Assistant

Member Engagement Assistant

Customer Service Assistant Over 18

Customer Care Advisor

Customer Service Assistant

Order Entry & Customer Service Advisor (f/m/d)

Customer Support Advisor

Customer Care Representative June 2026

Customer Service Advisor

Customer Service Assistant

Customer Service Specialist