Customer Service Team Lead jobs

TikTok —London3.3

Key responsibilities of this role include enhancing agent technical expertise and delivery of timely customer care, proactively identifying trends impacting…

Saltire —Bellshill

Proven experience in a Call Centre or Customer Service environment, with at least 1-2 years of team leadership or supervisory experience.

William Hill —Scunthorpe2.8

Building relationships with our customers and providing an excellent customer service. Strong interpersonal and empathy skills with the ability to engage with…

Zuto —Manchester3.7

Experience in busy contact centre environments – ideally in an FCA regulated busines. Award dinners, social events, and team nights out to celebrate success.

Nespresso —York3.8

Support customers and using our digital platforms. The ability to provide examples of process improvements and driving efficiencies in your role.

M Group Services —London3.1

Integral to both contracts is the positive engagement with our customers, the clear delivery of our key messages, and the effective case management of queries.

Voyage Care —Willington2.8

This role requires nationwide travel therefore a full UK driving license is essential. Are you passionate about driving digital transformation and ensuring…

The Pollard Group —Buckingham

Ensuring that all customers receive the highest levels of support and satisfaction. Experienced: at least 4 years commercial print experience.

Flotek Group Limited —Bridgend

You will be responsible for a small team of professionals, taking inbound calls from customers who require technical assistance and immediately triage their…

MUS —Slough3.1

Integral to both contracts is the positive engagement with our customers, the clear delivery of our key messages, and the effective case management of queries.

Apple —London4.1

Collaborate with sales, marketing, and product teams to ensure alignment on customer needs, feedback, and opportunities for upsell or cross-sell.

Barclays —Knutsford3.9

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our…

The Ardonagh Group —Darwen4

Provide a proactive professional telephone handling service for both internal & external calls including insurers, clients and Towergate colleagues.

Ten Group —London2.8

You are a mature leader, able to have and hold conversations in a level-headed, action and solution-focused way. Paid time away from work.

Capital on Tap —Cardiff4

Lead a team of 10-12 agents to achieve top outcomes for customers and the business. Support the Customer Operations Manager in driving positive department…

Skiddle —Preston5

Providing quality customer service, including interacting with accounts, answering enquiries, and effectively handling complaints.

DFDS UK & Ireland —North Shields3.2

Delivering upselling to bookings (including outbound calls). Proactive financial, emotional, mental, and physical health care support including face to face…

Manual —London2

Support customers on their weight loss journey either through 1-to-1 coaching (video & telephone) and asynchronous messaging.

Caesarstone —London3

Excellent communication skills, good interpersonal skills and an excellent telephone manner. Desirable : Interior design qualification, kitchen designer.