13 Best Mental Health Technician jobs (Hiring Now!)

Desktop Support Technician
The Granite Group —Liverpool
Managing VOIP and digital phone systems ensuring customers have the best possible journey. We help more than 50,000 customers to find a policy that meets their…
£26,000 - £28,000 a year
Quick apply
6d
IT Support Technician
South Thames Colleges Group —Kingston upon Thames
Providing a quality customer focused service, you’ll ensure calls are logged accurately and resolved efficiently using the Helpdesk Management System and liaise…
£29,501 - £34,045 a year
7d
Operational Support Technician
Scottish Power —Cambuslang
Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments. Payroll giving and charity matched funding.
From £36,120 a year
14d
Operational Support Technician
RoslinCT —Edinburgh
Flexible benefits like retail discounts and access to the Cycle2Work scheme. We welcome applications from those who have experience in a fast-paced and dynamic…
Quick apply
Children's Occupational Therapy Technician
Central and North West London NHS Foundation Trust —London
The service is delivered to all school-aged children and young people within the school environment as part of close partnership with mainstream schools and…
£31,081 - £33,665 a year
5d
Laboratory Support Technician
SYTECH —Stoke-on-Trent
Full UK driving licence (desirable). In this capacity, the Laboratory Support Technician will actively assist the team in adeptly managing their diverse…
£22,400 a year
Quick apply
IT Support Technician -Intune Specialist
TRM International —Marden
Documentation: Maintain detailed records of configuration settings, compliance measures, and support activities.
£30,000 - £37,000 a year
Quick apply
IT Support Technician
Headland Archaeology UK Ltd —Edinburgh
You must have worked in an IT helpdesk or similar technical support role for a minimum of 2 years. Technical support: 2 years (preferred).
£26,586.00 - £30,085.57 a year
Quick apply
ICT Support Apprenticeship
Gloucestershire County Council —Gloucester
As with all support roles in GHES, the position is a term-time only position of 39 weeks per year with 2 additional weeks during school holidays alongisde 5.6…
£17,323 a year
12d
IT Support Apprentice
Starting Off —Northampton
Benefits: Pension scheme |Exclusive discounts on shopping and holidays |Online wellbeing centre and access to mental health support apps | Generous annual leave…
£13,312 a year
Quick apply
1d
Tech, AV Support
AVI-SPL —Farnborough
Access to online retail discount platform. Ensure all audio visual and media services are delivered to the business in a professional and efficient manner.
14d
Adaptation Technician (VI Support Specialist)
Stephen Perse Cambridge Senior SchoolCambridgeshire —Cambridge
Provision includes: appropriate adaptations for the school curriculum; access to one-to-one sessions with a member of the department; access to mentoring from…
MPC Engineer (PDI Technician)
ResourceBank Recruitment —Immingham
Full UK driving licence and the right to work in the UK. Customize equipment by fitting parts requested by customers, such as buckets, hitches, and grabs.
Quick apply

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Desktop Support Technician

The Granite Group - Liverpool

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Job details

Full-time £26,000 - £28,000 a year 6 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Referral programme
Sick pay

Qualifications

Windows
VoIP
ITIL
Virtualisation
Computer networking
Financial services
Active Directory

Full job description

We're currently looking to recruit a talented Desktop Support Technician to join our established, fast paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first time resolution.

Role: IT Desktop Support Technician
Location: Liverpool offices
Working hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm working 1 in 3 Saturdays from 9:00am to 5:30pm,
Salary: £26,000-£28,000 DOE

What you will be doing:

To be the first point of contact for all IT issues, security incidents and requests from within the business, aiming to first time resolution with escalating to resolver groups as required; ticket management, maintaining SLAs, meeting KPIs ensuring our users receive effective and efficient service
Provide deskside and remote IT support to the business user base.
Manage service & security incidents within a service desk ticketing solution to agreed processes, adhering to SLA’s, meeting required KPIs and fulfilling the escalation process to 3rd line infrastructure, application support and 3rd party support resolver groups
Perform daily, weekly and monthly system check processes
Troubleshooting and resolving network connectivity issues
Administering Active Directory
Monitor system and infrastructure availability and performance
Managing VOIP and digital phone systems ensuring customers have the best possible journey.
Assist in the maintenance and distribution of software packages, manual and automated
Perform actions necessary within all Security compliance processes
Client device builds using automated solutions and patch management
Monitor and manage web and email security filter rules within company guidelines
Manage, perform, maintain and test backups/recovery
Participate in production support and continuous improvement activities to enhance team practices and maintain high quality solutions.
Adhering to change control best practice
Maintain knowledge base
Assist with application and product testing as required

What we’re looking for:

Minimum 1 year working in a support role within a managed IT service desk function
Windows 10 ad 11 operating systems
Anti-malware solution support
Problem solving and troubleshooting skills
Understanding of security principles and endpoint solutions
Excellent written, communications and documentation skills.
Communicate with all levels of staff within the business and our external 3rd partners
The ability to work under pressure and to tight deadlines.
Excellent Customer Service
Worked within an ITIL service management model or qualification
Office365 support experience
Basic network knowledge
CompTIA or other role appropriate qualifications would be beneficial
Understanding of security, server, virtualisation and cloud solutions support
Exposure to legal or insurance industry with familiarity of the software and toolsets utilised

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)

Additional Buy & Sell Holidays
Company Sick Pay Scheme
Company Paid Maternity & Paternity Leave
Generous Company Pension Scheme
A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
A wide network of mental health first aiders.
Our very own reward and discount platform "Your tomorrow"
Fresh fruit Deliveries twice a week
£250 Refer a friend bonus
Cycle to work scheme
Free eye test vouchers and a contribution towards the frames
Regular Employment Engagement including ongoing competitions with fantastic prizes
Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.

At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.

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