Arc Work, Jobs (with Salaries)

Virtual Care Caller
Alcove —Remote
- £18,928 a year
- Overtime
- Remote
- Bilingual
- CRM software
- Spanish
- Work from home
Quick apply
23h
Product Guide (Sales Associate) - Part Time - Manchester (m/f/d)
Arc'teryx —Manchester
- Part-time
- English
- Employee discount
23h
Product Guide (Sales Associate) - Part Time | Battersea (m/f/d)
Arc'teryx —London
- Part-time
- English
- Employee discount
Host
Arc Inspirations —Edinburgh
- £9.00 - £12.71 an hour
- Part-time
- Paid training
- Annual leave
Quick apply
General Operative
Arc Elevators Ltd —Nelson
- From £12.71 an hour
- Full-time
- English
- Forklift
- Driving
- Bereavement leave
Quick apply
1d
Product Guide (Sales Associate) - Full Time (m/f/d) | Covent Garden
Arc'teryx —London
- Full-time
- English
- Employee discount
Barback
Arc Inspirations —Nottingham
- £9.00 - £12.71 an hour
- Part-time
- Bar
- Paid training
- Annual leave
Quick apply
7d
Floor Team Member
Arc Inspirations —Newcastle upon Tyne
- £9.00 - £12.71 an hour
- Full-time
- Bar
- Paid training
- Annual leave
Quick apply
CCTV, Security & Control Room Operative
City of Bradford Metropolitan District Council —Bradford
- £37.33 an hour
- 12 hour shift
- IT
- Communication skills
6d
Product Guide (Sales Associate) - Full Time - Bicester (m/f/d)
Arc'teryx —Bicester
- Full-time
- English
- Employee discount
Bartender
Arc Inspirations —Leeds
- £9.00 - £12.71 an hour
- Part-time
- Bar
- Paid training
- Annual leave
Quick apply
13d
Kitchen Porter
Arc Inspirations —Leeds
- £9.00 - £12.71 an hour
- Part-time
- Bar
- Paid training
- Annual leave
Quick apply
Casual Food & Beverage Assistant
Arena Racing Company —Murston
- Weekend availability
- Bar
- Customer service
- Communication skills
- Flexible schedule
Customer Solutions Specialist (Technical Focus)
RE:SURE Intelligence Ltd —Cookstown
- From £27,250 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Work from home
- Gym membership
Quick apply
1d
Part Time - Operator
BSecure Monitoring Solutions —Fivemiletown
- From £12.71 an hour
- Part-time
- Free parking
- Referral programme
Quick apply
6d
Casual Bar & Hospitality Team Member
Arena Racing Company —Worcester
- £9.00 - £12.71 an hour
- Bar
- Customer service
- Communication skills
Product Guide (Sales Associate) - Full-Time / Temporary Contract - Manchester (m/f/d)
Arc'teryx —Manchester
- Full-time
- English
- Employee discount
23h
ARC Operator
BouWatch —Doncaster
- £26,740 a year
- 12 hour shift
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
5d
Operator
BSecure Monitoring Solutions —Fivemiletown
- From £12.71 an hour
- Full-time
- Free parking
- Referral programme
Quick apply
6d
Arc-Air Operative - Foundry
William Cook Cast Products —Chesterfield
- From £15 an hour
- Full-time
- Organisational skills
- In-person
- Hand tools
Quick apply

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Virtual Care Caller

Alcove -
Remote

Quick apply

Job details

Part-time
£18,928 a year
23 hours ago

Benefits

Work from home

Qualifications

Bilingual
CRM software
Spanish
English
Data entry
Phone etiquette

Full job description

Job Title: Virtual Care Caller
Location: Fully Remote (work from home)
Hours: 28 hours per week, Mon-Sun, 7am-9pm, with options for overtime
Company: Alcove – Help us keep people safer and better connected by using digital technology.

Alcove

Alcove Group is a market leader in assisted care assisted technology, using connected, smart technologies to keep our service users safe and better connected whilst allowing them to remain independent in their home.

We specialise in delivering connected care technology, virtual care, ARC & responder services for local authorities, the NHS, housing associations and sheltered accommodation providers across the country. We are the market leader in data led, digital connected care technology in the UK and are scaling rapidly.

Purpose of the Role

To provide welfare, medication and befriending calls to vulnerable clients, ensuring wellbeing is monitored and concerns escalated appropriately.

Key Outcomes

Consistent, timely welfare checks.
Accurate logging of every interaction.
Reduced isolation and improved client wellbeing.

Core Responsibilities

Conduct scheduled medication, welfare and befriending calls.
Record all calls in CRM systems accurately.
Update CRM with important customer info.
Communicate with families, carers and professionals.
Escalate issues to Shift Leads where necessary.

Skills, Knowledge & Behaviours

Warm, empathetic communication style.
High accuracy and attention to detail.
Comfortable using technology and remote tools.
Sensitive to emotional and safeguarding concerns.

Role Requirements

Monday-Sunday rota-based working, including bank holidays and evenings.
Experience in care settings or mental health support is beneficial but not essential.

Safeguarding

We are committed to safeguarding and promoting the welfare of vulnerable adults. All roles at Alcove involve a responsibility to protect and support the people we work with, and we expect all colleagues to share this commitment. As part of our safer recruitment practices, all successful candidates will be required to undergo strict vetting procedures and safeguarding checks, including but is not limited to: DBS checks, qualification checks, reference checks and driver checks.

Equal Opportunities

We are an equal opportunities employer. All suitably qualified applicants are encouraged to apply.

Job Type: Part-time

Pay: £18,928.00 per year

Benefits:

Work from home

Application question(s):

Why would you like to work for Alcove?

Experience:

CRM software: 1 year (preferred)
care or mental health: 1 year (preferred)

Work Location: Remote

Quick apply

Refine Your Search

arc jobs

Virtual Care Caller

Product Guide (Sales Associate) - Part Time - Manchester (m/f/d)

Product Guide (Sales Associate) - Part Time | Battersea (m/f/d)

Host

General Operative

Product Guide (Sales Associate) - Full Time (m/f/d) | Covent Garden

Barback

Floor Team Member

CCTV, Security & Control Room Operative

Product Guide (Sales Associate) - Full Time - Bicester (m/f/d)

Bartender

Kitchen Porter

Casual Food & Beverage Assistant

Customer Solutions Specialist (Technical Focus)

Part Time - Operator

Casual Bar & Hospitality Team Member

Product Guide (Sales Associate) - Full-Time / Temporary Contract - Manchester (m/f/d)

ARC Operator

Operator

Arc-Air Operative - Foundry

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