Job Title:
Business Development Manager
Reporting to:
Director of Digital Forensics
Location:
Homebased with occasional travel to client sites & Company HQ
Department/Division:
Business Development – Digital Forensics
Job Summary:
- We are seeking a Senior Business Development Manager with a strong background in Digital Forensics practice.
- In this role, you will play a key part in advancing CCL’s position in the public sector.
- Collaborating closely with key decision makers, you will drive business development initiatives, strengthen client relationships, and identify opportunities to enhance market presence and achieve growth.
Main Duties & Responsibilities: Other duties may be assigned
- Educate prospective customers in their initial interactions with CCL, making a great first impression and laying the foundation for long-term relationships.
- Conduct outbound prospecting to identify and qualify potential customers through phone calls, emails, social media, and other creative methods.
- Visit public sector organisations to identify current challenges, develop partnership relationships and identify opportunities for CCL to support customer challenges.
- Research and identify key decision-makers within target accounts, coordinating with your assigned sales team.
- Design and execute comprehensive business development and marketing strategies to support growth in both the private and public sectors.
- Lead the preparation and delivery of pitches, proposals, and presentations, ensuring messaging is tailored and impactful for potential clients.
- Identify relevant client issues and market trends, proposing topics for campaigns and fostering meaningful client dialogues.
- Maintain accurate records of prospecting activities and manage leads in our CRM system.
- Collaborate closely with the sales and marketing teams to ensure alignment and maximise opportunities.
- Stay updated on industry trends, market conditions, and our product offerings to effectively communicate value propositions to prospects.
- Achieve and exceed monthly and quarterly targets
Required Skill Set & Experience:
To perform this role successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Substantial experience in Digital Forensics
- A competitive, results-oriented mindset with a passion for achieving and exceeding targets.
- A tenacious individual who isn’t afraid to take initiative and handle rejection.
- Proven track record in solving Public Sector challenges.
- Excellent communication and interpersonal skills, with the ability to build rapport and engage prospects.
- Highly organised and able to manage multiple tasks and priorities.
- Experience with account planning and persona mapping.
- Proficiency with CRM software and sales tools.
- A team player with a collaborative approach and a willingness to support colleagues.
- An interest in digital forensics and a passion for relationship building and collaboration.
- Ability to present confidently at all levels.
- Proven track record of personal development to achieve personal and organisational objectives.
Education:
Minimum GCSE pass or equivalent in Maths and English
Core Role Competencies:
Demonstrate Drive & Commitment
Shows reliability and commitment amongst manager and peers; Exhibits focus and determination in tasks at hand; Establishes support for objectives; Drives and Produces results
Work Efficiently and Effectively
Effectively manages time and priorities by focusing on highest priority tasks and working efficiently; Effectively recovers from mistakes; Completes projects on time.
Meet Customer Needs
Understands the customer’s requirements, expectations and needs; Delivers on commitments to customers; Provides value and ensures exceptional customer experiences; Seeks feedback from customers; Removes barriers to customer service
Build Relationships
Relates to others in an open, honest, accepting, and respectful manner; Viewed as approachable and shows interest in others; Develops and maintains high-quality relationships with manager and peers; Demonstrates communication style flexibility when relating to a variety of people and situations
Team Membership
Interacts in a team environment based on shared values; Knows when and how to use a team approach for solving problems; Seeks the contributions of all team members; Shares credit with others
Service and Market Knowledge
Understanding of digital forensics services with a wider awareness of software and cyber security services and their application
Knowledge of industry trends, competition, and customer challenges.
Technological Proficiency
Using CRM and lead generation software effectively
Other Role Requirements:
- Minimum 5 years UK residency
- Satisfactorily pass pre-hire and annual security clearance procedures in accordance with the ACPO (Association of Chief Police Officers) National Vetting Scheme.
General Statement:
CCL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Data Protection
In applying for a role you acknowledge that your personal data is necessary to consider you for the advertised role. Your information will be processed in accordance with the CCL Group Privacy Notice and retained for a maximum period of 12 months
Job Type: Full-time
Benefits:
- Company events
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Work from home
Work Location: Hybrid remote in Stratford-upon-Avon
