Czech customer service advisor Work, Jobs (with Salaries)

Service Advisor - Maternity Cover
SAGA - Mercedes-Benz —Hatfield
- £28,730 - £30,900 a year
- Full-time
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Sales & Customer Services Advisor (Tunstead)
Buxton Lime —Buxton
- Sales
- Customer service
- Organisational skills
2d
HR Business Partner - Manufacturing & Supply Chain & Finance
Asahi UK —Woking
- Full-time
- Microsoft Outlook
- Microsoft Office
- Travel
Service Advisor
SAGA Truck & Van - Mercedes-Benz —Ipswich
- From £30,420 a year
- Overtime
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
International Controller
ESO —London
- Hybrid work
- ERP systems
- Bachelor's degree
- Accounting
- Life insurance
- Sick pay
Parts Advisor
SAGA Truck & Van - Mercedes-Benz —West Thurrock
- £29,120 - £31,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
5d
SAP Finance Integration Architect
Allwyn UK —Watford
- Hybrid work
- Azure
- ERP systems
- AWS
- Annual leave
- Employee assistance programme
Quick apply

Related jobs to explore

Based on your search for czech customer service advisor

Customer Service Advisor (Part-time)
Novacroft —Remote
The role: As a Customer Service Agent, you’ll be responsible for answering incoming calls and answering incoming email correspondence.
£12.71 an hour
Quick apply
Customer Service Advisor (Full-time)
Novacroft —Remote
The role: *As a Customer Service Agent, you’ll be responsible for answering incoming calls and answering incoming email correspondence.
£12.71 an hour
Quick apply

I want to receive the latest job alerts for czech customer service advisor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

czech customer service advisor jobs near

Controller jobs in London

Human Resources Business Partner jobs in Woking

Service Advisor jobs in Ipswich

Hotel Finance Controller jobs in London

Lead Document Controller jobs in London

Stock Controller jobs in Morden

Credit Controller No Experience jobs in London

Financial Controller jobs in Southampton

Customer Service Representative jobs in Colchester

Customer Service Representative jobs in Romford

Customer Service Representative jobs in Exmouth

Customer Service Assistant jobs in London

Customer Service jobs in Bedford

Customer Service Representative jobs in Croydon

Human Resources Business Partner jobs in Durham

School Business Manager jobs in East Sussex

Human Resources Business Partner jobs in Leeds

Human Resources Business Partner jobs in Wimbledon

Human Resources Business Partner jobs in Redruth

Parts Advisor jobs in Derby

Service Advisor - Maternity Cover

SAGA - Mercedes-Benz -
Hatfield

Quick apply

Job details

Full-time | Fixed term contract
£28,730 - £30,900 a year
9 days ago

Benefits

Annual leave
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Vehicle service booking
Driving Licence
Motor vehicle service advising experience
Automotive service
Communication skills
Add-on sales

Full job description

SAGA Truck & Van is the leading Mercedes-Benz distributor in the United Kingdom, with a network of ten dealerships across Kent, Essex, Hertfordshire, and East England, employing over five hundred staff.

The SAGA Mercedes-Benz Story: The journey began in 1971 in western France, initially focused solely on commercial vehicles. Over the years, car and utility vehicle operations were added, and dealerships multiplied—first regionally until 2013, then nationally, before expanding internationally in 2019. In 2024, SAGA Mercedes-Benz expanded to England with the acquisition of 10 dealerships, previously owned by Sparshatt Truck and Van and Motus Truck & Van. Today, SAGA has an international presence (in France, Belgium, England, Switzerland, Liechtenstein, and the Czech Republic) and represents 70% of the RCM group’s revenue.

Position: Service Advisor - Maternity Cover

Location: Hatfield

Hours: 2-week rota basis as follows:

Week 1 Monday to Friday 07:00am to 16:00pm

Week 2 Monday to Friday 10:00am to 19:00pm

All inclusive of a ½ hour unpaid lunch break.

You are also required to work Saturdays 07:00am to 13:00pm on a rota basis of 1 in 4 which is paid at the appropriate overtime rate.

Your responsibilities:

Act as the primary point of contact for customers throughout the vehicle service journey.
Manage service bookings and schedules, including re-bookings, ensuring efficient workshop capacity utilisation.
Receive customers and vehicles, taking full ownership of the service experience from arrival to handover.
Provide timely and accurate updates to customers at every stage: vehicle receipt, diagnosis, authorisation, and completion.
Ensure accurate invoicing of retail jobs prior to vehicle handover, confirming payment or valid order numbers.
Maintain strong communication between customers, workshop staff, and parts departments.
Pre-plan parts requirements and pick parts at least 48 hours before vehicle arrival.
Make pre-arrival confirmation calls to customers to verify booking details.
Ensure compliance with dealer and manufacturer standards, including correct use of internal systems and processes (e.g. Vehicle Health Check, Star View).
Keep workshop loading system updated and complete all administrative tasks before vehicle release.
Promote aftersales opportunities and upsell additional products or services where appropriate.
Liaise closely with the Workshop Controller on planned and unplanned work, including subcontracted tasks.
Support achievement of daily and monthly WIP targets and maximise sold hours in collaboration with the Service Supervisor.
Maintain accuracy of service documentation and uphold company policies and procedures.

Experience

Previous experience in a service advisor or customer-facing role within automotive or similar industry.
Familiarity with dealer and manufacturer standards and compliance processes.
Experience in booking systems and workshop coordination.
Knowledge of vehicle service processes and parts management is desirable.
Experienced driver with a full UK driving licence

Joining SAGA Truck and Van means:

Representing “the star,” an international luxury car brand
Promoting vehicles with the latest technologies
Benefiting from career opportunities within a fast-growing group
Joining a family-owned group with strong values and collaborating with passionate people
Participating in regular internal events that promote team cohesion (seminars, incentives, parties…)
Enjoying many other benefits:
Discretionary bonus scheme
24 days Annual leave plus bank holidays
Simply Health
Staff referral scheme
Enhanced Maternity and Paternity Leave
Employee Assistance Programme (EAP)

RCM: SAGA Truck & Van is part of the French RCM group, created and led since 1999 by Ronan Chabot. Strongly attached to its region and values, RCM expanded intensively—first regionally, then across France, before expanding internationally in 2019 with the SAGA Mercedes-Benz network and adding a new activity: boating. Today, the group remains a French family business with a global outlook, distributing iconic brands such as Mercedes-Benz, Toyota, Lexus, Porsche, Beneteau, Azimut, Galeon, and Highfield internationally (in France, Belgium, Switzerland, Liechtenstein, England, and the Czech Republic). Our values have remained the same since day one: Passion, Performance, and Respect. In 2018, RCM was named France’s Distributor of the Year, and in 2021 won the Family Saga award at the French Automotive Distribution Grand Prix.

Pay: £28,730.00-£30,900.00 per year

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

czech customer service advisor jobs

Service Advisor - Maternity Cover

Sales & Customer Services Advisor (Tunstead)

HR Business Partner - Manufacturing & Supply Chain & Finance

Service Advisor

International Controller

Parts Advisor

SAP Finance Integration Architect

Related jobs to explore

I want to receive the latest job alerts for czech customer service advisor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected