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Sales Support Assistant

Evri -
Remote

Apply Now

Job details

Permanent
3 days ago

Benefits

Cycle to work scheme
Annual leave
Employee assistance programme
Employee discount

Qualifications

Sales support
Sales administration
Microsoft Office
IT
Communication skills

Full job description

Sales Support Assistant

Vacancy Salary

£27,000K to £28,000K plus bonus & benefits

Vacancy Location

Remote

This is a permanent, full time vacancy that will close in 4 days at 23:59 BST.

The Vacancy

Join the UK’s premier parcel delivery company

At Evri, we're on a mission to deliver more — for our customers, our clients, and our people. As part of our SME Sales function, this newly created role is a fantastic opportunity to shape how we onboard new clients and improve the customer journey from day one.

What You’ll Do

As an SME Sales Assistant, you’ll play a key role in ensuring new clients are onboarded quickly and efficiently so they can start trading without delay. Working closely with Sales, Business Accounts, and external partners, you’ll help remove onboarding barriers, improve processes, and ensure clients have a smooth start with Evri.

Key Responsibilities:

Ensure clients transition onto Evri systems quickly and efficiently
Apply pricing structures and credit terms to Business Accounts
Liaise with third-party providers (e.g. P2G) to ensure correct traffic and setup
Identify and resolve onboarding delays, feeding insights back into the business
Manage client setup processes including Client IDs and system access across internal teams
Confirm start dates and ensure first collections are completed as planned
Align sales pipeline stages with onboarding progress
Produce reports on pipeline, trading performance, and volume forecasting
Proactively identify opportunities to improve onboarding and add commercial value

What We’re Looking For

Experience in a sales support or sales administration role
At least 1 year of commercial experience within a similar industry
Understanding of the eCommerce and SME marketplace
Strong communication skills (written and verbal)
Excellent knowledge of Microsoft Office and IT systems
Highly organised, proactive, and driven to succeed
Strong problem-solving and stakeholder management skills
Customer-focused with the confidence to challenge and influence stakeholders

What We Can Offer You

We’re proud to offer a workplace where everyone can thrive:

33 days annual leave (including Bank Holidays)
Bonus opportunities (role dependent)
Career progression and development opportunities
Flexible benefits including shopping vouchers, insurance and healthcare
Free digital GP and Employee Assistance Programme
Discounts on sending parcels and retailer perks

We Are Evri — Where Everyone Is Welcome

At Evri, we’re committed to building an inclusive workplace where everyone feels valued and empowered. We believe diversity drives innovation, and we want our teams to reflect the communities we serve.

About Us

Evri Premium combines Evri and DHL eCommerce UK, creating a market-leading delivery network with enhanced services and global reach. With over 30,000 people and more than 1 billion parcels delivered each year, we’re shaping the future of delivery in the UK.

We’re excited for the future — let’s deliver it together.

About Us

Every parcel, every person, every place – every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.

But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Our Benefits

Free digital GP service for all colleagues and their family

Wagestream - access a portion of your earned income before payday

Free basic Will and discounted partner mirror Will for all colleagues

Bonus schemes (grade dependent)

50% discount on sending parcels through Evri

Cycle to Work scheme

Company funded Life Assurance

Employee Assistance Programme with free counselling

Retailer discounts

Great career progression

Up to 26 days holiday

Voluntary flexible benefits at discounted corporate rates

Apply Now

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