Switzerland with visa sponsorship Work, Jobs (with Salaries)

HMRC Payments Administrative Officer (Backshift)
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
6d
Operational Support Manager
HM Courts & Tribunal Service —Stoke-on-Trent
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- Employee discount
13d
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Dalberg Advisors —London
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Management Accountant
Government Property Agency —Birmingham
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Animal and Plant Health Agency —New Haw
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Training Delivery Officer
Advisory, Conciliation and Arbitration Service —Birmingham
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Fraud Officer
Department for Work and Pensions —Swansea
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- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
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Operational Support Manager
HM Courts and Tribunals Service —Northwood and Birches Head
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- Presentation skills
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Senior Videographer
Department for Work and Pensions —Westminster
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Head of Service Delivery
Home Office —Sheffield
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HR Assistant
UK Hydrographic Office —Taunton
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- Hybrid work
- Microsoft Excel
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Team Leader - Southern
Department for Work and Pensions —Brighton and Hove
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- Annual leave
- Employee assistance programme
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Laboratory Assistant (ID4622)
Animal and Plant Health Agency —York
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Customer Relationship Manager
Driver and Vehicle Standards Agency —Scotland
- £35,663 a year
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- Hybrid work
- Presentation skills
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Press Officer
Department for Work and Pensions —Westminster
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- Presentation skills
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- IT
- Annual leave
- Employee assistance programme
14d
Data Analyst
Driver and Vehicle Standards Agency —Birmingham
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- SQL
- Presentation skills
- Travel
- Annual leave
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1d
Private Office: Diary Manager to the Minister
Department for Work and Pensions —London
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HS2 Assistant Delivery Sponsor x 2
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1d
Assistant Project Manager
Department for Transport —London
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Apprentice Application Operations Engineer
Department for Work and Pensions —Newcastle upon Tyne
- £32,137 a year
- Overtime
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
11d

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HMRC Payments Administrative Officer (Backshift)

HM Revenue and Customs -
Glasgow

Apply Now

Job details

Permanent | Part-time | Full-time
£28,016 a year
6 days ago

Benefits

Company pension
UK visa sponsorship
Work from home

Qualifications

English
Presentation skills

Full job description

Details

Reference number

469133

Salary

£28,016

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Officer

Contract type

Permanent

Business area

HMRC - CFO - HMRC Payments

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Glasgow

About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

HMRC Payments are responsible for:

Maximising revenue flow to the Treasury, providing excellent customer service through account management.
Processing receipts and payments, reallocating receipts, maintaining customer accounts and reconciling HMRC bank accounts.
Dealing with external and internal customer correspondence, telephone calls, forms and electronic enquiries on payment related matters.

This is a Glasgow-based, backshift shift role only. Hours are worked over no more than 5 days with Saturday being mandatory. Monday to Friday the mandatory finishing time will be 8pm.

Available hours:

Monday Friday (11am - 8pm)

Saturday Minimum 4 hours (between 8am 4pm)

There is no option for standard daytime working or alternative locations. Applicants must be able to commit to both the shift pattern and office location.

Job description

Bank customer payments, allocate to the appropriate account and make repayments where required.
Reply to internal and external customer correspondence.
Contribute to the overall achievement of targets/priorities.
Process electronic work lists.
Use various computer systems to update and maintain customer records.
Help with general administrative duties, including handling some more complex queries and issues, making sure they are resolved quickly and efficiently.
Provide accurate information in a professional and helpful manner by collecting and assessing relevant data and information from various sources such as departmental guidance, customer records/systems, and other relevant Business Units.
Provide assistance as required to support HMRC Peaks.

Person specification

Be able to show examples of Working Together as part of a team, forming effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
Work as a key part of our team to improve productivity, quality and support the implementation of continuous improvement.
Be able to gather information and apply judgement to achieve the best outcome for our business.
Display a positive attitude towards change and support the evolving business direction.
Take responsibility for personal performance in accordance with HMRC Payments priorities.

Benefits

Alongside your salary of £28,016, HM Revenue and Customs contributes £8,116 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary.
Family friendly policies.
Personal support.
Coaching and development.

To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Strengths and Experience.

As part of the application process, you will be asked to provide the following:

Your Personal Statement of no more than 500 words should demonstrate how you meet the criteria around working with others, your suitability to the role based on the Person Specification and what you could bring to the role.

Further details around what this will entail are listed on the application form.

Sift

At sift your Personal Statement will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

At interview, you will be asked:

Experience-based questions.
Strength-based questions.

This is an example of a strengths-based question:

It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

Interviews will take place via video link. Sift and interview dates to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: [email protected] Use the subject line to insert appropriate wording for example Please re-open my application [insert vacancy ref] & vacancy closing date [insert date].

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Sponsorship

We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.

This role is not eligible for skilled worker sponsorship

The Home Office has specific rules around eligibility for sponsorship, including a minimum salary requirement of £41,700. In some cases, the minimum can be reduced to £33,400 (via tradable points) but this role pays below both amounts, and therefore is not eligible.

The HMRC app can help you with your application

The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.

If successful in your application, you will need your National Insurance number for the onboarding process.

Download the HMRC app now and save your National Insurance number to your digital phone wallet.

How to download the HMRC app and sign up for an account

Download the free HMRC app from the App Store or Google Play store.

If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.

Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.

You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles if this applies to you, well let you know via your Civil Service Jobs account.

Merit List

After interview, a single merit list will be created, and appointments will be made in strict merit order until the set demand is filled. If successful, you will be informed when we reach your position on the merit list.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Hybrid working at HMRC

HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

Contact the UBS Recruitment team via [email protected] as soon as possible before the closing date to discuss your needs.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.

Technical Support

If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days.

Important information for existing HMRC contractual homeworkers

This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : HMRC Payments Staffing
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via [email protected]. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information