Technical support Work, Jobs (with Salaries)

BAU 2nd Line Support Engineer - 12 month FTC
Sumer —Remote
- Remote
- Azure
- Communication skills
Quick apply
10d
Technical License Administrator / Support
Leidos —Remote
- £34,800 - £43,500 a year
- Full-time
- Remote
- IT
- Communication skills
- Annual leave
- Work from home
10d
IT Project Support Administrator
Active Care Group —Remote
- £30,000 - £35,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Quick apply
6d
2nd Line Customer Support Analyst (IRIS Financials)
IRIS —Remote
- Full-time
- Remote
- SQL
- Communication skills
- School
Technical Support Engineer
Saviynt —Remote
- Full-time
- Remote
- Oracle
- Java
- SQL
Temporary User Support Specialist
ORCID —Remote
- Remote
- English
- Travel
- Communication skills
- Annual leave
- Flexitime
Quick apply
Technical Support Engineer - Cloud (Remote, GBR)
CrowdStrike —Remote
- Full-time
- Remote
- Azure
- Customer service
- Windows
Technical Support Engineer II
Delinea —Belfast
- Full-time
- Remote
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
Team Lead, Technical Support
Nice —Remote
- Remote
- Oracle
- Computer Science
- Customer service
11d
Tech Support (Remote Position)
WizzHosting —London
- Remote
Microsoft Solutions Support and Delivery Consultant
Technology Services Group —Remote
- Remote
- Analysis skills
- Organisational skills
- SharePoint
- Annual leave
- Employee assistance programme
IT Support Engineer (Internal)
Dwelly —Remote
- Remote
- Azure
- Software troubleshooting
- English
Technical Support Engineer
Appspace —London
- Remote
- Customer service
- Salesforce
- Windows
- Annual leave
- Flexible schedule
Quick apply
3d
Technical Support Engineer
Dataiku —Remote
- Remote
- Azure
- SQL
- AWS
Associate IT Support Engineer (Freelance) Location: London (Hybrid / Onsite)
Kobu Smart Ltd —London
- £12.21 - £25.20 an hour
- Temporary
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Flexitime
- Work from home
Quick apply
11h
Senior Technical Support Engineer
Nice —Remote
- Remote
- Oracle
- Computer Science
- Customer service
11d
ICT Support Technician - Field Based - Working from Home
DC Services —Durham
- £25,000 - £30,000 a year
- 8 hour shift
- Hybrid work
- English
- Microsoft Office
- Travel
- Work from home
- Flexible schedule
Quick apply
Desktop Support technician
Amentum —Remote
- Full-time
- Hybrid work
- SharePoint
- Linux
- Python
- Employee stock purchase plan
- Annual leave
7d
IT Support Analyst
Magellan Aerospace —Wales
- Temporary
- Customer service
- Travel
- IT
- Free parking
Quick apply
11d
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Annual leave
Quick apply

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BAU 2nd Line Support Engineer - 12 month FTC

Sumer
Remote

Quick apply

Job details

Fixed term contract
10 days ago

Qualifications

Jira
Azure
IT support
ServiceNow
Root cause analysis
Communication skills

Full job description

Description

Sumer is a values-led, purpose-driven business on an exciting growth journey. We believe that when our people thrive, our business thrives. If you're energised by working in a fast-moving environment where what you do really matters, you'll feel right at home here.
We are seeking an experienced 2nd Line IT Support Engineer to support day-to-day (BAU) service desk operations during a period of organisational transformation. This role will be critical in maintaining service stability, reducing backlog, and supporting frontline operations.

Key Responsibilities

Act as a technical escalation point for hub IT analysts.
Diagnose and resolve incidents across: End-user compute (Windows, O365, devices), Identity and access (AD/Azure AD) and Core business applications
Manage ticket queues and ensure SLAs are met
Support incident resolution and root cause analysis
Work closely with offshore/remote teams to coordinate fixes
Maintain accurate documentation and knowledge base articles
Identify repeat issues and suggest improvements

Skills, Knowledge & Expertise

Proven 2nd line support experience in enterprise environments
Strong troubleshooting skills across Microsoft stack
Experience with service management tools (e.g., ServiceNow, Jira, etc.)
Ability to manage workload independently in high-pressure environments
Strong communication and stakeholder management

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers, and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

We Shine Together
We Do the Right Thing
We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.

About Sumer

Sumer is a fast-growing professional services firm dedicated to championing small and medium businesses and helping communities prosper across the UK and Ireland.

Operating within a buy and build “Hub and Spoke” business model, we combine the indispensable value of leading regional practices with the tech, scale, and breadth of expertise of a national organisation.

We call this ‘The Power of Collaboration’ – an approach that delivers growth for our entire organization and all the businesses we serve.

By joining Sumer, you become part of a dynamic team committed to innovation, excellence, and the success of the businesses we support.

Quick apply

Refine Your Search

technical support jobs

BAU 2nd Line Support Engineer - 12 month FTC

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Technical Support Engineer II

Team Lead, Technical Support

Tech Support (Remote Position)

Microsoft Solutions Support and Delivery Consultant

IT Support Engineer (Internal)

Technical Support Engineer

Technical Support Engineer

Associate IT Support Engineer (Freelance) Location: London (Hybrid / Onsite)

Senior Technical Support Engineer

ICT Support Technician - Field Based - Working from Home

Desktop Support technician

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Entry Level Support Engineer

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