Mobile talent Work, Jobs (with Salaries)

Head of Customer Success
Yellowcom —Belfast
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Employee discount
Quick apply
6d
Native Mobile Application (iOS/Android) Developer - PerfectDraft
Anheuser-Busch —London
- Full-time
- APIs
- IT
- AI
- Employee assistance programme
Customer Success Manager
Varicent —Remote
- £45,800 - £63,653 a year
- Remote
- Sales
- English
- Communication skills
- Annual leave
Quick apply
9d
People & Talent Administrator
Care Access —Remote
- £100 a day
- Remote
- English
- Bachelor's degree
- Human resources
- Annual leave
Quick apply
Heritage Warden
Amulet —London
- £15.16 an hour
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
1d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Director, Talent Development
Airwallex —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Psychology
Partnerships Manager (Lifestyle)
Revolut —Remote
- £16,500 a month
- Remote
- Sales
- English
- Business development
Talent Executive
OrderYOYO —Manchester
- Up to £31,000 a year
- Restaurant
Quick apply
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —London
- Full-time
- Remote
- Hospitality
- Bachelor's degree
- Product management
- Annual leave
Quick apply
Sessional Lecturer
Hammersmith & Fulham Council —Hammersmith
- £29.64 - £36.03 an hour
- Weekend availability
- Spanish
- Management
- Psychology
Divisional VP Assistant
Atlas Copco Group —Burgess Hill
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Store Detective
ASEL —Edinburgh
- £15.00 - £15.70 an hour
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Parliamentary Officer
Home Office —Westminster
- £36,110 - £37,193 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
Senior QA Engineer (Mobile)
Waracle —Dundee
- Full-time
- Hybrid work
- Azure
- DevOps
- APIs
- Annual leave
- Employee assistance programme
Quick apply
Product Designer (Mobile)
Granola —London
- Full-time
- IT
- Relocation assistance
Three Mobile Transformation Product Specialist
VodafoneThree —Glasgow
- Full-time
- Hybrid work
- Employee discount
Quick apply
3d
Security Team Leader
Amulet —Bromley
- £16.36 an hour
- Full-time
- Microsoft Word
- Customer service
- English
- Annual leave
Quick apply
1d
Security supervisor
Amulet —Bromley
- £17.95 an hour
- Full-time
- Customer service
- English
- Supervising experience
- Annual leave
Quick apply
4d
Legal Editor - United Kingdom - REMOTE
BARBRI —Remote
- £57,000 - £63,000 a year
- Remote
- Microsoft Office
- Project management
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
8h

I want to receive the latest job alerts for mobile talent

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Customer Success

Yellowcom -
Belfast

Quick apply

Job details

Permanent | Full-time
£60,000 - £100,000 a year
6 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Driving
Telecommunication
IT
Business coaching
Account management
Communication skills

Full job description

About Yellowcom

Yellowcom is one of the UK's fastest-growing business technology providers, delivering Telecoms, IT, Cyber Security, Connectivity, Mobile, Web Design and AI solutions.

We're growing both organically and through acquisition, creating exciting opportunities for ambitious people who want to shape the future of the business.

We're now looking for an experienced leader to take ownership of our Account Management function across the UK and Ireland.

This isn't simply a management role.

We're looking for someone who can build a best-in-class customer success strategy that improves customer satisfaction, increases retention and grows revenue from our existing customer base.

The Role

Reporting directly to the Managing Director, you'll lead and develop our Account Management teams across Belfast, Glasgow and Dublin.

You'll be responsible for both our office-based and field-based Account Managers, ensuring every customer receives exceptional service while identifying opportunities to strengthen relationships and grow accounts.

Using data rather than instinct, you'll continually review performance, identify trends and implement new initiatives that improve customer outcomes and commercial performance.

Key ResponsibilitiesLeadership

Lead, coach and develop Account Managers across multiple locations
Create a high-performance culture with clear KPIs
Recruit and develop future talent
Conduct regular one-to-ones and performance reviews
Travel regularly between Belfast, Glasgow and Dublin

Customer Success

Increase customer satisfaction across the group
Improve customer engagement throughout the customer lifecycle
Reduce customer churn
Develop proactive account review programmes
Ensure customers maximise the value from Yellowcom's products and services

Commercial Growth

Increase average revenue and margin per customer
Identify cross-selling and upselling opportunities
Work closely with Telecoms, IT and Web sales teams
Develop customer growth strategies
Improve renewal performance

Strategy & Analytics

Build meaningful KPI dashboards
Analyse customer data and trends
Review retention, NPS, customer feedback and profitability
Present monthly performance reports and improvement plans
Drive continuous improvement through measurable actions

What We're Looking For

Essential

Experience managing Account Management or Customer Success teams
Strong leadership and coaching ability
Commercially minded
Comfortable analysing data and making strategic decisions
Experience improving customer retention
Excellent communication skills
Full UK driving licence

Desirable

MSP, Telecoms, IT or Technology experience
Experience across multiple sites
CRM reporting experience
Experience integrating acquired businesses
Knowledge of customer satisfaction metrics such as NPS or CSAT

Success Will Be Measured By

Customer Satisfaction (CSAT/NPS)
Customer Retention
Gross Revenue Retention
Net Revenue Retention
Margin Growth per Customer
Cross-sell Revenue
Account Review Completion
Team Performance
Customer Engagement

What We Offer

Competitive salary
Performance-related bonus
Company car or car allowance
Hybrid working
Career progression within a rapidly growing business
Opportunity to shape the future of one of the UK's fastest-growing technology providers
Ongoing investment in training and development

Pay: £60,000.00-£100,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

mobile talent jobs

Head of Customer Success

Native Mobile Application (iOS/Android) Developer - PerfectDraft

Customer Success Manager

People & Talent Administrator

Heritage Warden

Key Account Director

Director, Talent Development

Partnerships Manager (Lifestyle)

Talent Executive

Staff Product Manager - Mobile - 100% Remote - EMEA

Sessional Lecturer

Divisional VP Assistant

Store Detective

Parliamentary Officer

Senior QA Engineer (Mobile)

Product Designer (Mobile)

Three Mobile Transformation Product Specialist

Security Team Leader

Security supervisor

Legal Editor - United Kingdom - REMOTE

I want to receive the latest job alerts for mobile talent

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected