Optimum appointments Work, Jobs (with Salaries)

Contact Centre Agents
Optical Express Group —Glasgow
- From £27,040 a year
- Full-time
- Customer service
- English
- IT
Medical Receptionist/Administrator
Vesper Road Surgery —Leeds
- £13.29 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
Quick apply
12d
Medical Receptionist
North Trafford Group Practice —Manchester
- £14,872 - £15,340 a year
- Overtime
- Customer service
- GP surgery experience
- Microsoft Office
- Free parking
Quick apply
Administrator
Miller Street Surgery —Newcastle-under-Lyme
- £24,896.56 a year
- Full-time
- Accounting
- IT
- In-person
- Free parking
Quick apply
Medical Receptionist
PrimaryCareCareers —Woolpit
- £13.85 an hour
- Overtime
- GP surgery experience
- IT
- Communication skills
- Annual leave
- Life insurance
3d
Residential Support Worker Children's Home - LD
Haven Care Group Ltd —Milton Keynes
- £12.80 - £13.80 an hour
- Full-time
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
2d
Life coach (Life Coach in training if unqualified)
Leeds City Council —Leeds
- £26,924 - £33,869 a year
- Weekend availability
- Driving
- Mentoring
- School
- Annual leave
HOUSING SERVICES ADVISOR
Blackpool Coastal Housing —Blackpool
- £24,796 - £25,989 a year
- Full-time
- Computer literacy
- Microsoft Office
- Team management
- Annual leave
- Flexitime
Quick apply
12d
Support Worker - The Lighthouse (TA8)
Accomplish —Brean
- £14.05 - £14.75 an hour
- Full-time
- Annual leave
- Referral programme
Quick apply
2d
Senior Development Manager (Commercial Real Estate)
Realty Income Corporation —London
- Full-time
- Bachelor's degree
- No degree
- Contracts
Practice Operations Manager
Francis Grove Surgery —London
- From £40,000 a year
- Full-time
- Management
- Customer service
- GP surgery experience
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Engineering Supervisor
First Bus —Glasgow
- £48,382.70 a year
- Full-time
- Supervising experience
- IT
- Free parking
- Annual leave
Advisory Consultant - Procurement
AECOM —Glasgow
- Full-time
- Hybrid work
- Management
- Communication skills
Logistic Planner
Holcim —Carnforth
- Computer literacy
- Employee discount
Stores Person
First Bus —Norwich
- £14.84 an hour
- Monday to Friday
- Driving
- Employee assistance programme
- Employee discount
6d
Customer Service Advisor
IN n OUT Autocentres —Nottingham
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Free parking
- Annual leave
Quick apply
4d
Area Sales & Regional Account Manager
MGF —London
- Full-time
- Construction
- Time management
- Annual leave
- Employee assistance programme
Quick apply
5d
Legal PA
Pinsent Masons —Leeds
- Full-time
- Microsoft Outlook
- Annual leave
- Gym membership
I&C Metering Team Leader
Yü Group —Nottingham
- £33,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Children's Residential Care worker
Bridge2Future —Burton-On-Trent
- £35,300 - £36,500 a year
- Overtime
- In-person
- Care plans
- Health & wellbeing programme
- Annual leave
Quick apply

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Contact Centre Agents

Optical Express Group -
Glasgow

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Job details

Full-time
From £27,040 a year

Qualifications

Customer service
English
IT
Communication skills

Full job description

(Please note that this role requires you to be able to speak fluent Croatian)

Location – Glasgow City Centre

Hours of Work – Monday to Friday – 40hrs per week

Salary – From £27,040

We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to over 100 clinics and have become the UK’s only complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, we’re here to make poor vision a thing of the past for our patients.

Want to be part of a team that literally change people lives?

We are recruiting results driven, self-motivated individuals who are able to exceed targets whilst continually delivering a first class experience to our patients.

You will be contacting people who have expressed an interest in our services with a view to converting to an appointment or sale. Although the role is based in our fantastic Glasgow offices it is contacting patients in Croatia, therefore, spoken and written Croatian to native standard is required along with fluent English.

Key Responsibilities

Making contact with patients who have recently attended an initial consultation
Promoting the lifestyle and clinical benefits of our treatments
Manage the patient pipeline
Providing an exceptional after sales service

Essential skills

Croatian language skills to native level
Excellent written and spoken English
Achievement within outbound sales
Proven track record in over achieving KPI’s
Ability to converse and relate to a wide range of people
Excellent communication skills with empathy and understanding
Ability to deliver first class customer service
Strong IT skills – database, word/excel and email
Teamwork, with the skills to add value to the existing set up

The role is all about the customer experience coupled with exceeding conversion targets. You must be comfortable making outbound calls to discuss the consultation, benefits and options with the ultimate aim to book the patient in for the treatment, therefore you need to be resilient, have a caring, empathetic nature and be comfortable working to targets.

Flexibility is needed in order to ensure optimum cover at all times, working patterns are agreed well in advance so you have plenty of notice to plan outside of work, you will work a 40 hour week between 9am and 9pm (Mon to Fri) with no weekend working.

What’s in it for you?

Salary with uncapped bonus and a host of benefits including individual rewards
Free or discounted optical products/procedures
On site subsidised restaurant
Career progression
Modern working environment with superb technology support
First class training in our product range
40 hours per week and no weekends

This is a brilliant opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer

Apply Now

Refine Your Search

optimum appointments jobs

Contact Centre Agents

Medical Receptionist/Administrator

Medical Receptionist

Administrator

Medical Receptionist

Residential Support Worker Children's Home - LD

Life coach (Life Coach in training if unqualified)

HOUSING SERVICES ADVISOR

Support Worker - The Lighthouse (TA8)

Senior Development Manager (Commercial Real Estate)

Practice Operations Manager

Engineering Supervisor

Advisory Consultant - Procurement

Logistic Planner

Stores Person

Customer Service Advisor

Area Sales & Regional Account Manager

Legal PA

I&C Metering Team Leader

Children's Residential Care worker

I want to receive the latest job alerts for optimum appointments

Explore jobs in more locations

(Please note that this role requires you to be able to speak fluent Croatian)

Location – Glasgow City Centre

Hours of Work – Monday to Friday – 40hrs per week

Salary – From £27,040

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