Paramount recruiting Work, Jobs (with Salaries)

Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
12d
Teaching Assistant
Halliwell Homes —Rossendale
- £26,438 - £27,933 a year
- Full-time
- English
- Working with children
- In-person
- Free parking
- Store discount
Quick apply
5d
Residential Children's Support Worker -Days
Evoke Care —Norbury
- £25,500 - £32,000 a year
- Temporary
- Childcare
- Working with children
- Travel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Domestic abuse support specialist - Brecon
Calan DVS —Brecon
- From £25,000 a year
- Part-time
- Working with children
- Bachelor's degree
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Activity Leader
Lazer Lions —Kingston upon Thames
- £10.85 - £13.50 an hour
- Part-time
- Anatomy knowledge
- First Aid Certification
- In-person
Quick apply
10d
Family Support Worker
Luton Borough Council —Luton
- £33,143 - £36,363 a year
- Relocation assistance
- Annual leave
6d
Children's Residential Support Worker (Waking Night)
Halliwell Homes —Stoke-on-Trent
- £30,006 a year
- Night shift
- Psychology
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
10d
Fundraising Manager
No Limits —Southampton
- £36,912.24 - £40,925.27 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Working with children
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Careers Officer
St Brendan's Sixth Form College —Bristol
- £29,544 - £35,395 a year
- Full-time
- Organisational skills
- Communication skills
- School
6d
Nursery Nurse
Little Acorns Nursery —Tamworth
- £13 an hour
- Temporary
- Childcare
- Management
- In-person
- Free parking
Quick apply
6d
Food Service Assistant
Entier Ltd —Aberdeen
- £13.84 an hour
- Part-time
- Cooking
- Communication skills
- Kitchen experience
- Annual leave
- Employee assistance programme
Quick apply
11d
Site Manager
The Pilot Boat - Gastro Taverns Ltd —New Brighton
- From £32,000 a year
- Full-time
- Hospitality
- Management
- English
- Free parking
- Store discount
Quick apply
5d
Residential Children's Support Worker - Nights (Waking & Sleep in)
Evoke Care —Norbury
- £25,500 - £32,000 a year
- Temporary
- Childcare
- Working with children
- Travel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Children's Residential Support Worker (ASD, Emotional Behavioural Difficulties and Mental Health)
Salus Care Wales —Swansea
- £12.50 - £14.00 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Employee discount
Quick apply
Deputy Manager Childrens Home
Para Group —Manchester
- £38,000 - £42,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Free parking
- Referral programme
Quick apply
12d
TEACHING ASSISTANT LEVEL 3
Lancashire County Council —Garstang
- £21,421 - £32,061 a year
- English
- Classroom experience
- School
- Paid training
9d
Preparation Technician - Lighting
NEP Group Inc. —Crawley
- Full-time
- Communication skills
Quick apply
TEACHING ASSISTANT 2B
Lancashire County Council —Garstang
- £25,989 - £28,142 a year
- Part-time
- English
- Classroom experience
- School
9d
Residential Engagement Officer
Myerscough College —Preston
- £26,485 a year
- Weekend availability
3d
CPC Education - Birmingham & Portsmouth
CAFOD —Walsall
- £35,668 - £39,005 a year
- Part-time
- Travel
- Communication skills
- School
Quick apply
3d

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Customer Support Agent

Home Decor GB Ltd -
Sheffield

Quick apply

Job details

Permanent | Full-time
From £24,785 a year
12 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Excel
Customer service
Sales administration
Organisational skills
Contracts
Account management

Full job description

Job Description

Home Decor Group is a leading supplier of contemporary bedroom furniture and kitchens to the DIY, construction, domestic and new-build markets.

At our modern facility in Sheffield we create stunning fitted wardrobes, sliding wardrobe doors and freestanding furniture, including a range of functional modular based storage solutions which are used in both home living and home office environments. See what we do here https://www.hdhc.com/.

We are currently recruiting a Customer Support Agent based in our Sheffield Head Office who will support the team in delivering first class service to our customers.

Great working environment within an established team and generous benefits Full time hours are 37.5 hours a week, Monday to Friday, with an early finish one day of the week on a rota basis. Some flexibility in the working of these hours would be considered.

The role would suit someone who is looking to start a career in customer service and full support and training will be given.

Starting salary is £24,785, increasing with experience

26 days holiday each year, plus bank holidays

Generous pension and life assurance schemes

Health Cash Plan

Free Parking

Employee discount

Main Purpose of the Role

· Support the Internal Account Manager with the day to day running of the customer accounts from ‘order call off to cash’.

Building and maintaining strong relationships based on trust, a sense of urgency, professionalism. You understand your customer’s needs and ensure that Home Décor meets and exceeds expectations.
Proactively manage the customer order banks through regular contact with sites and sales. Manage every stage of the order process via total ownership of each customer order from the point of call off to successful install.

· While accuracy is paramount, you will also work at a high pace at all times to ensure that agreed daily productivity targets are met and that all orders are entered on time, in full to the agreed schedule.

Key Responsibilities

· Accurately Process orders on internal Microsoft AX system.

Facilitate customer solutions and resolutions by bringing together cross functional stakeholders including Installation, Production/Warehouse, Planning, Logistics, Sales and Marketing.
Actively assist in the cash collection process by overseeing compliance from call off to the sign off process. Act as the first point of contact for escalated collection queries.
Source customer care reports for all accounts, monitoring any outstanding replacement/remedial works and closing them out promptly.

· Adhere to the company’s clear desk policy at the end of every day.

· Identify and share opportunities for efficiency and improved productivity within the order entry process.

Supporting the Accounts department with various enquiries including dealing with customer queries, credits and invoices appropriately.
Providing accurate information and data to both software systems – AX for order entry and Field Aware for installation planning.

Knowledge & Experience

Experience working within a similar role in Sales Administration would be desirable.
Retail or similar experience, giving experience of customer contact and working towards achieving excellent Customer Service.

Key Skills & Qualifications Required

Previous account management experience, preferably in the contract/building sector
Good communicator and a confident telephone manner.
· Attention to detail, task focus and accuracy.

· Excellent organisational and prioritisation skills, and able to work under pressure

· Understanding of the product and construction industry preferred.

· Able to work as part of a team as well as individually.

· Excel intermediate, comfortable working with ERP and scheduling systems, strong administration skills.

Job Types: Full-time, Permanent

Pay: From £24,785.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Life insurance
Sick pay

Experience:

Microsoft Excel: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

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Customer Support Agent

Teaching Assistant

Residential Children's Support Worker -Days

Domestic abuse support specialist - Brecon

Activity Leader

Family Support Worker

Children's Residential Support Worker (Waking Night)

Fundraising Manager

Careers Officer

Nursery Nurse

Food Service Assistant

Site Manager

Residential Children's Support Worker - Nights (Waking & Sleep in)

Children's Residential Support Worker (ASD, Emotional Behavioural Difficulties and Mental Health)

Deputy Manager Childrens Home

TEACHING ASSISTANT LEVEL 3

Preparation Technician - Lighting

TEACHING ASSISTANT 2B

Residential Engagement Officer

CPC Education - Birmingham & Portsmouth

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