Insurance Work, Jobs (with Salaries)

UX Researcher
PIB Group Services Ltd. —London
Quick apply
4d
Insurance Claims Handler
Nationserv LTD —Stevenage
- £26,000 - £32,000 a year
- Full-time
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13d
Technical Support Analyst
MB&G Insurance —Wallsend
- £30,000 - £35,000 a year
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- Azure
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4d
Medevac Specialist
International Medical Group —Remote
- £28,500 - £31,000 a year
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- Customer service
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Trainee Insurance Specialist
Thatched Owners Insurance Services Limited —Holbeach
- From £24,420 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
13d
Paralegal
Barbon Group Ltd. —Lincoln
Quick apply
Underwriting Assistant - Americas
The Shipowners Club —London
- Hybrid work
3d
Insurance Account Handler
Gallagher —Brierley Hill
- Up to £36,000 a year
- Full-time
- Communication skills
- Free parking
- Life insurance
Quick apply
Insurance Sales Consultant
Smarter Cover —Woking
- £28,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Insurance Adviser
ALAN BOSWELL GROUP LIMITED —Norwich
- £25,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Annual leave
- Life insurance
Quick apply
3d
Internal Technical Consultant
Optera Structural Solutions —Rugby
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
Quick apply
Associate, UK Insurance
ABN AMRO —London
- Travel
- Organisational skills
- Financial services
10d
Claims Adjuster
Claims Recruitment Services —London
- Bachelor's degree
5d
NHS Pension Administrator
CR Payroll Solutions —Remote
- £40,000 - £70,000 a year
- Full-time
- Remote
- Analysis skills
- Organisational skills
- Communication skills
Quick apply
7d
CIO - UK Insurance
Bupa —London
- Full-time
- Leadership
- Communication skills
- Employee discount
- Gym membership
Quick apply
7d
Protection Adviser
LionHart Mortgages & Protection —Milton Keynes
- £25,000 - £80,000 a year
- Full-time
- Hybrid work
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13d
Insurance Compliance Executive
DIH Limited —London
- £24,420.00 - £51,137.67 a year
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Organisational skills
Quick apply
7d
Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Claims Assessor
LegalAndGeneral —Brighton and Hove
- Up to £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
Data Reporter
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Data analysis skills
- Presentation skills
- Banking
- Annual leave
- Employee assistance programme
Quick apply
11d

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UX Researcher

PIB Group Services Ltd. -
London

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Job details

4 days ago

Qualifications

UX
User research

Full job description

Digital Marketing is a team, sitting across the UWC Division of PIB Group. There are 5 brands within the division, covering a variety of insurance products from Pet and Motor to Childcare and Healthcare. The group is proud of the heritage of its businesses, with hundreds of years of collective experience in serving customers and leading the way for the industries they serve.

As a UX Researcher, you will be working closely with product managers, designers, and developers to identify and prioritise research opportunities to satisfy both business and user goals.

What you’ll be doing:

Plan, gather, and analyse, insights about users through new studies and reviews of existing data.
Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal consumption.
Manage, execute, and analyse usability sessions, with support from other team members.
Take full ownership of all UX research and run multiple streams of work at one time.
Create a UX research roadmap for continuous improvement across the product.
Advise on the most appropriate research methods based on your experience.
Conduct competitor and exemplar analysis.
Conduct workshops with internal stakeholders to align business needs.
Be the voice of the user on your team, alongside the Product Managers, ensuring that the products we deliver solve the customers’ problems while meeting commercial goals.
Be able to influence product and design decisions with excellent interpersonal skills in a fast-paced environment.

What we’re looking for:

Comfortable working in a fast-paced environment that thrives on delivering value to our customers frequently.
Be able to influence product and design decisions with excellent interpersonal skills.
Proven experience within UX research and remote testing tools.
Ability to quickly and effectively share research results and formulate specific, answerable, and practical questions.
Ability to perform all research-related tasks including research, planning, evaluating, and iteration along with the ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions.
Experience with user groups and feedback sessions.
A strong desire for creative problem-solving with a positive attitude
Proven competency in data analytics and qualitative aspects of UX research.
Strong commercial acumen with a positive, pragmatic attitude.
Proven ability to implement appropriate qualitative research methods effectively.
Qualitative and quantitative research

Why PIB Group?

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to [email protected]

#LP

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