Administration / ticket dispatch executive Work, Jobs (with Salaries)

Sales & Operations Assistant, Soho Home
Soho House & Co. —London
- Administrative experience
- Communication skills
- Employee discount
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Site Lead Chef
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Assist with wider operational activities when required, including event support, stock handling, deliveries, and administration.
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Sales & Operations Assistant, Soho Home
Soho House & Co. —London
Support the coordination and execution of sample sales and off-price B2C activities. The Sales & Operations Assistant supports the day-to-day operations and…
Quick apply

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Sales & Operations Assistant, Soho Home

Soho House & Co. -
London

Quick apply

Job details

Benefits

Season ticket loan
Discounted or free food
Discounted gym membership
Employee discount
Paid volunteer time

Qualifications

Sales support
Administrative experience
Communication skills

Full job description

The Role...

The Sales & Operations Assistant supports the day-to-day operations and administration of the wholesale and outlet sales channels. Working closely with the Senior Sales Executive and cross-functional teams, this role is responsible for ensuring smooth order management, accurate reporting and excellent customer service across all accounts.

Key Responsibilities..

Responsible for the full administration support of the Wholesale and Clearance channels.
Own and master all internal order systems and be the go-to person for related operational requests.
Fill in weekly stock request for the Merchandising Team and own the assigned Stock Code status and movements
Produce commercial invoices and paperwork needed to dispatch POs ( in partnership with the logistic team and UK / US warehouse teams )
Join the daily Wholesale Wip to track the POs journey from warehouse through to customer delivery, ensuring timely and accurate fulfilment.
Flag any logistic / operational risk to the weekly net sales target and escalate when appropriate.
Own weekly stock reports for both full price and clearance and be ready to always provide stock availability
Work closely with Operations and Logistics to organise the fulfilment of clearance POs and Containers
Prepare and issue customer invoices and credits while ensuring all customer portals are maintained and updated.
Provide timely and professional customer service, responding to related accounts queries and resolving issues efficiently.
Build positive working relationships with customer counterparts and internal stakeholders.
Own the product upload on marketplace platforms.
Support the coordination and execution of sample sales and off-price B2C activities.
Maintain accurate sales records, documentation and reporting across all systems.

Skills & Experience

Previous experience in wholesale, sales support or customer operations, ideally within fashion, beauty or lifestyle.
Highly organised with strong attention to detail and the ability to manage multiple priorities.
Strong communication and interpersonal skills.
Excellent administrative and coordination capabilities.
Proactive and solutions-oriented mindset.
Strong Excel and reporting skills.
Ability to work collaboratively across multiple departments in a fast-paced environment.
Customer-focused with a professional and positive approach

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

Soho Friends Membership
50% off Food & Drink, 7 days a week
Staff Room Rates
Private Health and Dental Care
Weekly Pay
Life Assurance
Up to 50% Staff Discount on Cowshed & Soho Home
In Office Dog Policy on Fridays
Season Ticket Loan
Christmas Office Closure
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Quick apply

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