Emergency call operator Work, Jobs (with Salaries)

Switchboard Operator - Part Time
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Rhondda Cynon Taf —Rhondda Cynon Taff
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Medirest —Watford
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Avon and Somerset Constabulary —Portishead
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ISS Facility Services —London
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Birmingham City Council —Birmingham
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Britsafe Limited —York
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East Sussex Healthcare NHS Trust —St Leonards-on-Sea
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Exolum —Inverness
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Qvis Lighting & Security Ltd —Portsmouth
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Venture Security —Andover
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Quick apply
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East Lancashire Hospitals NHS Trust —Blackpool
- £25,760 - £27,476 a year
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ISS Facility Services —Worcester
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Switchboard Operator
University Hospitals Sussex NHS Foundation Trust —Chichester
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CCTV & Emergency Response Controller
Neath Port Talbot County Borough Council —Neath Port Talbot
- £25,583 - £27,254 a year
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- Hybrid work
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Customer Service Associate - Part Time (24 Hrs)
Greystar Real Estate Partners LLC —Cardiff
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- Microsoft Word
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12d

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Switchboard Operator - Part Time

Sutton Hotel Collection
London

Apply Now

Job details

Part-time
£16,990 a year
13 days ago

Benefits

Cycle to work scheme
Gym membership
Enhanced maternity leave
Enhanced paternity leave
On-site parking

Qualifications

Customer service

Full job description

Description

The Athenaeum is an independent, family-owned luxury hotel and residences overlooking Green Park, moments from Buckingham Palace and London’s most prestigious neighbourhoods. Offering a warm, authentic approach to luxury, the hotel combines an Original Local spirit with the feel of a welcoming haven in the heart of the city.

With beautifully appointed accommodation, a spa, restaurant and bar, The Athenaeum is a full-service haven where our people deliver genuine care, surprise and delight every day.

As part of Sir Richard Sutton Ltd, we offer the opportunity to grow within a family-owned business where individuality is valued and our teams feel supported, trusted and proud of the experience they create together.

The Role

As a part of the Front of House team, you are at the heart of the operation to ensure that every step in the guest journey is well managed, and we exceed guest expectations. This position is responsible for proactive management of all hotel communications, administrative duties and provision of outstanding guest service.

Achieve positive outcomes from Guest queries in a timely and efficient manner
Accept and deliver all messages correctly and promptly for both Guests and management
Ensure all wake up calls take place at the correct time
Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
Handle emergency calls immediately and relay comprehensive and accurate information, as required
Demonstrate a high level of customer service at all times
Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity

Our Benefits

Here are just some of the benefits you can enjoy when you join us:

Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
Annual social and celebration events.
Learning and Development - An extensive range of training opportunities are available to facilitate your personal development including our in-house Catalyst Aspire and Inspire programmes and external study sponsorship.
Wisdom Wellbeing - A confidential, 24/365 service offering CBT, therapy, up-to-date information, support and advice on a broad range of subjects.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms for uniformed positions.

Switchboard Operator - Part Time

Part Time

£16,990 / Year

Skills

Guest Experience

116 Piccadilly, Mayfair, London, South-East England, W1J 7BJ, Great Britain

Apply Now

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