It application support analyst crm Work, Jobs (with Salaries)

Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
14d
Junior Application Support Analyst
BRE —Watford
- £33,000 - £37,000 a year
- Hybrid work
- ERP systems
- Travel
- SharePoint
- Free parking
13d
IT Application Analyst
Ummah Welfare Trust —Bolton
- £26,000 - £32,000 a year
- Full-time
- CRM software
- Computer Science
- SQL
Quick apply
13d
Application Support Analyst
Simon & Schuster —London
- From £38,000 a year
- Full-time
- SQL
- Analysis skills
Quick apply
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
Data Analyst
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
14d
System Support Analyst
Audley —London
- £31,000 - £37,000 a year
- Hybrid work
- Salesforce
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
13d
Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Associate Data Analyst
CDP Global —London
- £27,265 - £34,082 a year
- CRM software
- Azure
- DevOps
- Employee assistance programme
14d
System Support Analyst
Carlton Packaging LLP —Bedford
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
7d
Data & CRM Analyst
Police Care UK —Woking
- Up to £38,000 a year
- Full-time
- SQL
- Analysis skills
- Organisational skills
Business Intelligence / Data Analyst
Yorkshire Dental Suite —Leeds
- £42,000 - £52,000 a year
- Full-time
- SQL
- Scripting
- In-person
Quick apply
4d
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Selling System Support Analyst
Your Golf Travel —London
- £28,000 - £30,000 a year
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Knowledge Analyst
Capita —Remote
- Full-time
- Remote
- Oracle
- English
- AI
- Employee discount
5d
Principal Analyst
Sky —London
- Full-time
- Hybrid work
- SQL
- Python
BI & Data Quality Analyst
Commercial Services Group —West Malling
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- Analysis skills
- Annual leave
- Employee discount
Quick apply
5d
Agentic AI & Automation Consultant
Ciklum —Remote
- Remote
- Master's degree
- Machine learning
- APIs
Senior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Azure
- ERP systems
- Windows
- Life insurance
13d
Investor Relations Analyst
Thames Water Utilites —Reading
- £45,000 a year
- Part-time
- Hybrid work
- Accounting
- Annual leave

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Junior Application Support Analyst

BRE Group (Building Research Establishment) -
Watford

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Job details

£33,000 - £37,000 a year
14 days ago

Benefits

Free parking
Company pension

Qualifications

ERP systems
Data management
User acceptance testing
SharePoint
Application support

Full job description

Make your mark at BRE!

BRE aims to be the world’s leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world.

Your role at BRE

The role is responsible for supporting and maintaining business-critical applications across the Microsoft technology stack, including Dynamics 365, SharePoint Online and Microsoft 365. The role ensures the effective operation, performance and continuous improvement of systems that enable users to work efficiently and securely.

Key Responsibilities

Provide first and second-line support for Microsoft Dynamics 365, SharePoint Online, and Microsoft 365 applications (Teams, Exchange Online, OneDrive)
Log, triage, and resolve incidents and service requests in line with SLA targets
Manage user access, permissions, and security roles across supported systems
Troubleshoot issues related to workflows (Power Automate), collaboration tools, and document management
Monitor system performance, integrations, and data flows across the Microsoft ecosystem
Escalate complex or high-risk issues to senior team members or third-party vendors
Support administration and basic configuration of Dynamics 365 and SharePoint environments
Assist with maintaining SharePoint structure, governance, and content organisation
Participate in testing activities, including UAT and release validation
Produce and maintain documentation such as support guides and knowledge articles
Support data management activities, including data integrity checks and migrations
Collaborate with internal IT teams, business stakeholders, and external suppliers
Contribute to ongoing system improvements and digital workplace initiatives

What we are looking for

Experience providing first or second-line application support within a Microsoft-based environment
Working knowledge of Microsoft Dynamics 365 and its core modules, or similar ERP/CRM systems
Understanding of Microsoft 365 applications, including Teams, Exchange Online, and OneDrive
Experience supporting SharePoint Online, including site structure, permissions, and document management
Strong troubleshooting and problem-solving capability across multiple systems and technologies
Experience managing incidents and service requests in line with SLAs using a service desk tool
Understanding of user access, permissions, and identity management within Microsoft environments
Exposure to Power Platform tools (Power Automate, Power Apps) and workflow troubleshooting
Ability to monitor system performance, integrations, and data flows across interconnected platforms
Experience producing clear documentation, such as knowledge articles and support guides
Awareness of data integrity, data handling, and basic reporting concepts
Experience supporting testing activities such as UAT or system releases
Ability to work collaboratively with IT teams, stakeholders, and third-party suppliers
A proactive approach to improving systems, processes, and user experience

BRE Benefits

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

Financial & Security Benefits

Pension scheme – 5% employer-matched contribution

Life assurance – 4x your basic salary

Enhanced maternity package

Health & Wellbeing

HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more

Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points

Career Development

Learning & development – Free access to BRE Academy and our online learning platform

Professional membership reimbursement

For full details on our benefits, visit: BRE Employee Benefits

Work Location Options

Mostly Remote – This role is primarily home-based, with occasional travel to our head office in Watford for planned meetings (Once per month).

Our Recruitment Process

As part of our recruitment process we will be conducting 10-30 minute phone screening calls via an AI recruiter called Ryan with all shortlisted candidates. The information gathered from this screening will be used to help assess your suitability for the position.

Note to Employment Agencies

At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.

Equal Opportunities Statement

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.

Department

Digital Services (IT)

Locations

Watford

Remote status

Hybrid

Yearly salary

£33,000 - £37,000

About BRE

BRE contributes to a thriving and sustainable world by developing science-led solutions to built environment challenges. Our vision is to be the world-leading innovation, science, and data hub for the built environment. We’re ambitious in terms of quality and global scope. We want governments and commercial markets to recognise us and demand our services, products and solutions. We want to be world-class, innovative, science-led and provide solutions.

Founded in 1921

Co-workers 500+

Apply Now

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