It support / it application support analyst Work, Jobs (with Salaries)

IT Applications Support Analyst
JVM Castings (Worcester) Ltd —Kidderminster
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- ERP systems
- Free parking
- Life insurance
Quick apply
7d
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
IT Support Analyst
Magellan Aerospace —Wales
- Temporary
- Customer service
- Travel
- IT
- Free parking
Quick apply
IT & Application Support Analyst
Butlin's —Hemel Hempstead
- Full-time
- Azure
- Oracle
- Microsoft Outlook
Technical Support Analyst
MB&G Insurance —Wallsend
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Employee discount
Quick apply
4d
App Support Analyst
TVS Supply Chain Solutions —Birmingham
- From £30,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
- Annual leave
Quick apply
20h
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
13d
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
10d
IT & Security Analyst
One Big Circle —Bristol
- £28,000 - £32,000 a year
- Full-time
- Windows
- Travel
- Linux
Quick apply
7d
Business Support Analyst
FTZ Ltd —Derry
- £14 an hour
- Part-time
- Microsoft Excel
- Salesforce
- Administrative experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
IT Support Analyst
Citco —Grand Cayman
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
10d
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
Graduate AI Analyst
Computershare —London
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Business
- Work from home
IT Support Analyst
Trainline —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Maintenance
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
7d
IT Support Analyst
Abound —London
- £40,000 - £50,000 a year
- Full-time
- Scripting
- Computer networking
- Communication skills
- Gym membership
Application Support Analyst
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Life insurance
10d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
11d
SAP Basis Application Support
CGI —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- ERP systems
- Communication skills
Quick apply

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IT Applications Support Analyst

JVM Castings (Worcester) Ltd
Kidderminster

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Job details

Permanent | Full-time
£25,000 - £35,000 a year
7 days ago

Benefits

Free parking
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Power BI
Driving Licence
Microsoft Excel
Computer Science
ERP systems
Business processes
Microsoft Office
SQL
Analysis skills
Bachelor's degree
ITIL
IT support
IT
Business
Communication skills
Information Technology

Full job description

Job Overview
We are looking for a Graduate IT Applications Support Analyst to join our growing IT team. This is an excellent opportunity for a graduate or early-career professional to build a strong foundation in business applications and ERP systems, gaining hands-on exposure to real-world IT support, system analysis, and a major ERP transformation programme spanning multiple sites across the group. You will work alongside experienced IT and business colleagues, developing your technical and analytical skills in a structured, supportive environment with clear opportunities to progress.

About us

We are a multi-site organisation with operations across Worcestershire and the Midlands. Our IT team plays a central role in supporting business operations and driving digital transformation, including a significant ERP implementation programme that touches every part of the business. We are proud to offer our IT colleagues the opportunity to work on meaningful projects that have a real impact on how the business operates.

What you will do

Support business applications, ERP systems, and user queries across multiple sites
Assist with ERP migration, testing, data activities, workflows and documentation
Help investigate and resolve incidents, service requests, and application issues
Work with users, vendors, and the wider IT team to improve systems and processes
Support reporting, training, and ongoing system improvements
Log, track, and follow up on support tickets through to satisfactory resolution, maintaining accurate records in the incident management system
Assist with user acceptance testing (UAT), regression testing, and system upgrades, helping to ensure changes are documented and communicated effectively
Contribute to the production of reports, dashboards, and data extracts to support business decision-making
Help maintain system documentation, process guides, and user training materials
Liaise with third-party software vendors and internal stakeholders to investigate issues and progress resolutions
Support data migration activities, including data cleansing, validation, and reconciliation as part of the ERP programme

What we are looking for

A degree in IT, Business Systems, Computer Science, or a similar subject, or equivalent relevant experience
Strong analytical and problem-solving skills
Good communication skills and a willingness to learn
An interest in business applications, ERP systems, and IT support
Placement year, internship, service desk, or super-user experience would be beneficial but is not essential
A full UK driving licence and access to your own vehicle for business travel between sites
Ability to manage multiple tasks and priorities effectively, with a methodical and organised approach to work
Comfortable working both independently and as part of a team in a fast-paced, multi-site environment
Basic understanding of or exposure to SQL, databases, or data analysis tools would be advantageous
Familiarity with ITIL concepts or IT service management principles is desirable but not essential
Proficiency in Microsoft Office applications, particularly Excel; experience with Power BI or similar reporting tools is a plus

Key skills and competencies

The following competencies reflect what we believe is important for success in this role:

Analytical thinking – ability to break down complex problems, interpret data, and identify practical solutions
Attention to detail – accurate in logging issues, maintaining records, and validating data
Communication – able to translate technical information clearly for non-technical users and liaise confidently with colleagues and vendors
Adaptability – comfortable picking up new systems, tools, and processes in a changing environment
Collaboration – works well within a team, contributes positively, and supports colleagues across departments
Customer focus – takes ownership of user queries and sees issues through to resolution
Continuous learning – proactively builds knowledge of ERP systems, business processes, and IT best practice
Organisation – manages own workload effectively, prioritises tasks, and meets deadlines

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Sick pay

Ability to commute/relocate:

Kidderminster DY11 7QE: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Do you require visa sponsorship?

Education:

Bachelor's (preferred)

Experience:

ERP systems: 2 years (required)
SQL: 2 years (required)
Microsoft Excel: 2 years (preferred)
ITIL: 2 years (required)
Power BI: 2 years (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (preferred)

Location:

Kidderminster DY11 7QE (preferred)

Work Location: In person

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