Solutions analyst Work, Jobs (with Salaries)

2nd Line Customer Support Analyst (IRIS Financials)
IRIS —Remote
- Full-time
- Remote
- SQL
- Communication skills
- School
Data Analyst
MOUNTAIN PEAK TECHNOLOGY LTD —Remote
- £28,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
Quick apply
8d
Data Analyst
Gamesight —Remote
- £45,000 - £55,000 a year
- Remote
- English
- SQL
- Communication skills
BPI Analyst
Inspired —Remote
- Full-time
- Remote
- CRM software
- Microsoft Excel
- English
- Life insurance
Business Analyst
Ramark systems Ltd —Remote
- £34,000 - £60,000 a year
- Full-time
- Remote
- Oracle
- Data analysis skills
- SQL
Quick apply
11d
Junior Risk Monitoring Analyst (100% Remote - CET Timezone)
Bitfinex —London
- Full-time
- Remote
- SQL
- Bachelor's degree
- Communication skills
Test Analyst
Return on Investment Ltd —Remote
- £25,000 - £30,000 a year
- Full-time
- Remote
- Sales
- Communication skills
- Annual leave
- Gym membership
Quick apply
Middle Office Analyst (Entry Level)
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Data Analyst/Data Modeler
Skillset Arena —Remote
- £36,449.97 - £95,024.64 a year
- Part-time
- Remote
- Azure
- Oracle
- Java
Quick apply
4d
Operations Analyst (Remote - Work from Anywhere)
Xapo Bank —Gibraltar
- Full-time
- Remote
- Google Suite
- Microsoft Excel
- English
- Annual leave
Quick apply
Data Analyst - FinCrime
ZEPZ TECHNOLOGY SERVICES LIMITED —Remote
- Remote
- Data analysis skills
- Master's degree
- SQL
- Annual leave
- Employee discount
Data Analyst
ThinkTribal —Remote
- Remote
- Analysis skills
- APIs
- AI
Financial Analyst
E2T Proprietary Solutions Limited —Bromley
- £45,800 - £100,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Business Analyst
University of Portsmouth —Remote
- £41,064 - £44,746 a year
- Full-time
- Remote
- University
- Mentoring
- Work from home
- Employee discount
5d
Security Analyst
Darkshield —Remote
- £40,000 - £60,000 a year
- Full-time
- Remote
- Analysis skills
- Scripting
- Communication skills
Quick apply
Financial Crime Analyst
Asta —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Support Team Leader (IRIS Financials)
IRIS —Remote
- Full-time
- Remote
- Management
- Leadership
- Communication skills
Business Analyst
AARK TECH SOLUTIONS GmbH —Remote
- Remote
- Azure
- Analysis skills
- APIs
Business Analyst
ThinkTribal —Remote
- Remote
- Analysis skills
- SharePoint
- Communication skills
Client Lifecycle Onboarding Analyst 1
TP ICAP —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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2nd Line Customer Support Analyst (IRIS Financials)

IRIS -
Remote

Apply Now

Job details

Full-time

Qualifications

Technical support
SQL
User acceptance testing
Communication skills

Full job description

We’re looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers.

You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line teams to ensure issues are resolved efficiently and professionally.

What you’ll be doing

Investigating and resolving escalated customer queries
Supporting customers across IRIS Financials products
Working with internal teams to resolve technical issues
Contributing to continuous improvement and knowledge sharing
Supporting UAT and product enhancements

What you’ll bring

Experience in a customer-facing or technical support role
Strong problem-solving and communication skills
Confidence working with software systems
SQL or financial system exposure (desirable but not essential)
A passion for delivering great customer experiences

If you’re looking to develop your career within a fast paced SaaS environment, this is a fantastic opportunity.

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

INDMED

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

It’s vital these mission-critical functions work first time, every time.

That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.

Email: [email protected]

Phone: 0344 815 5500

Apply Now

Refine Your Search

solutions analyst jobs

2nd Line Customer Support Analyst (IRIS Financials)

Data Analyst

Data Analyst

BPI Analyst

Business Analyst

Junior Risk Monitoring Analyst (100% Remote - CET Timezone)

Test Analyst

Middle Office Analyst (Entry Level)

Data Analyst/Data Modeler

Operations Analyst (Remote - Work from Anywhere)

Data Analyst - FinCrime

Data Analyst

Financial Analyst

Business Analyst

Security Analyst

Financial Crime Analyst

Customer Support Team Leader (IRIS Financials)

Business Analyst

Business Analyst

Client Lifecycle Onboarding Analyst 1

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