security operations manager

security officer

door supervisor

transport driver

secure driver

Alpha-Omega-Securities-Ltd

I worked as a mobile driver at numerous sites, seeing the workplace from the static guard side as well as the office environment. The prominent points that spring to mind are:

-Unpaid training period on new sites, in my case as a driver a huge amount of hours as I visited a lot of sites even if there was no current need. You then sign off on having received training, but whether that training is sufficient or accurate you won't know unless you do something incorrectly as there is no reference material showing what correct procedure should be. Relevant later!

-I was allowed into the control room and picked guards up for shifts so saw different sides of the workforce and much more of the senior positions than a static guard. Guard staff are nothing to them, they speak about you like you're a caged hen or worse. There are few exceptions, such as Caroline who is lovely.

-Numerous cases of guards turning down very short notice extra shifts but then being penalised for doing so by having their normal hours cut or other inconveniences such as bottom of the list for getting picked up.

-Absolutely ludicrous charges for basic uniform running into the hundreds of pounds, which I ended up avoiding as I never signed for them.

-Huge turnover. 3 supervisors and countless others came and left whilst I was there. The attitude amongst those who do stick around is as if you're sticking it together in the trenches. Workplaces attract all sorts of personalities but on the whole I have honestly never worked at a place with such a high ratio of outwardly depressed people! 

My personal reason for no longer being with them was that due to the workplace being so utterly rubbish they were short staffed, so I was repeatedly requested to "help the team out" by delaying taking holidays which would leave them with no drivers. When I did later look into taking some holidays I found they had expired and without pay in lieu so I immediately called the owner and said I wouldn't be doing another shift unless I got what I was promised, and at a face to face meeting I initiated with him the next day I was assured I would get the holidays. Standing up to the boss absolutely didn't go down well and long story short I was let go a couple of weeks later as soon as they found an excuse. I was savvy enough to secretly record the meeting I had with a member of senior management and got it on record that their reasoning was flawed and they couldn't prove me to be at fault, which I wasn't. 

It's not a company worth fighting for though and I felt the holiday time I lost I made up for during my time in their untracked cars once I got the gist of how things were going so swings and roundabouts, though the owners word is worth about as much as that personal gym he likes to have in the office: absolutely nothing.

You're just a number.
Management don't talk leading to mix ups constantly.
Managers can't take no for an answer.
Intimidation tactics used in order to get you to cover a site.
Don't listen to guards requirements regarding life outside of work (i.e. kids, college and other commitments).
Be prepared to be called at least twice a day.
If you can't drive be prepared to pay half of your wages for the transport they "provide."
Read the contract carefully, you will more than likely have to pay for the training and the uniform.
They barely train you on sites and get you to sign a piece of paperwork that allows them to charge you for "training" if you leave the company within a year of this they will take that "training" money out of your payslip. 
Just don't work here if you want to have a life or value yourself.
Loyalty is not rewarded, do not do any "favours" for the management, they will not reward this and will act like they were doing you a favour. 
The reason they have so much work is the fact that they have the lowest prices and majority of the guards get minimum wage regardless of work load. This is because anyone high up in the company doesn't care about the treatment of the employees.
There are better security companies located in Crewe, I suggest you go to one of them instead.
Everyone in the office is stuck up as a little bonus

miserable rat company with miserable rat management
avoid this company with all costs
everybody beep on everybody
you value less than 0 for them
extremely stressful job
they cancel shifts without telling you and you go to site just to see there other guard in your place
they modify your shifts very often
charge for transport 7.2 one way that means that is you are transported by company car you will pay 14.4 a day - 2 transports
transport highly unreliable they can forget to put you on transport list, or you can wait 3 hours for it.
very long shifts 15-16 hours sometimes
sometimes very long patrols 30-45 min/petrol and you need to do one patrol every hour
they cancel and or modify your shifts without telling you extremely extremely often and speaking with a manager which wants to modify your shifts again and you realise that the they modify your shifts before and you are learning about this just in the moment when you speak with the manager
thiefs - you need to calculate your salary extra carefully because all the time they pay you with some pounds less and take a very long time until they decide to give you something back - rare occasion

What is the best part of working at the company?
The best part of working at Alpha Omega Security Ltd as a SIA door security guard is the supportive and professional environment. The management team values your input, ensures clear communication, and provides excellent training to help you perform your duties confidently. I particularly enjoy the camaraderie among colleagues and the sense of responsibility that comes with keeping clients and premises safe. 

What is the most stressful part about working at the company?
There aren’t any particularly stressful aspects; the work is well-organized, and management provides the support needed to handle any situation calmly

What is the work environment and culture like at the company?
The work environment is conducive and not risky 
Colleagues and management foster clear communication and collaboration, making it easy to feel confident and prepared on shift. 

What is a typical day like for you at the company?
A typical day involves arriving on site, conducting security checks, and ensuring the safety of the premises and everyone on it. You monitor entrances and exits, check IDs, manage access, and respond calmly to any incidents or concerns.

Working at Alpha Omega has been a truly positive experience. The hours can be plenty, but the supportive environment and strong team culture make the work rewarding. Our CEO, Ken, is incredibly helpful and kind. His journey from starting at the ground level to becoming the CEO is inspiring and shows what dedication and hard work can achieve.

One of the things I appreciate most is the consistent recognition we receive for our efforts. There is always appreciation for hard work, and it motivates me to do even better. The pay is competitive compared to other companies, and the company provides transport whenever needed, which makes a big difference.

I also see real growth opportunities within the company. Alpha Omega is moving in a positive direction, and I’m excited to grow together with the company. Overall, I truly enjoy working here and feel valued as part of the team.

What is the best part of working at the company?
Flexible shifts, supportive management, and good work environment with opportunities to gain experience.

What is the most stressful part about working at the company?
Managing long shifts and staying alert in high-pressure situations, especially during busy or unpredictable periods.

What is the work environment and culture like at the company?
Professional and supportive, with a team-oriented culture and clear communication across different sites.

What is a typical day like for you at the company?
A typical day involves monitoring the site, managing access control, handling incidents, and ensuring safety while interacting with staff and visitors.

Alpha Omega is a great platform to work and gain valuable experience in safeguarding and site security. The management team are top-notch and always endeavour to support staff in the field. A typical day involves monitoring and securing company premises, schools, and community buildings to ensure safety and order. Through the role, I’ve learned the importance of teamwork, vigilance, and communication. The workplace culture is supportive and professional, with a strong emphasis on trust and responsibility. The most enjoyable part of the job is knowing that my presence helps protect people and property while promoting a safe environment for everyone.

I've been working for Alpha Omega for four years and in a very challenging market, they are one of the better companies. Although it's fast paced and hard work, it's always a laugh and reasonably paid. Alpha Omega continue to inwardly invest and as a result are expanding well.
The security Industry is a response driven one, with customers changing their needs at very short notice. As a result, it's not unusual to get calls, into the evening, which require an immediate response. The company has a great team, working 24 hours, to help with this demand.
All colleagues get on well and it's a great team to work with.

Working with Alpha Omega Security has been a largely positive experience for me. The management is supportive and approachable, which makes for a healthy work environment. Communication is clear, and any issues that arise are addressed promptly. However, there are some downsides, particularly at certain sites. Some of these locations lack basic facilities, which can make long shifts uncomfortable. Despite this, the overall work experience remains rewarding, thanks to the strong management and the sense of responsibility the role provides.

Waste of time, the office are nic epeople but the way they manage guards and try to cover shifts are laughable. they try and cover any shift last minute and throw anyone else under the bus to do so. not to mention deceiving staff to work and trying to play it off as they're standard rota. also use to charge people for not being asble to complete a shift regardless or trying to get you to do something else for them if you're gonna be off for any length of time or even holiday booked.  Don't bother working for this company  as you'd be better off with ANYTHING else.

Top Job Titles	Average salary
Security operations manager 10 salaries reported	£30,400 per year
Security officer 1 salary reported	£12.75 per hour
Door supervisor 4 salaries reported	£14.00 per hour
Transport driver 2 salaries reported	£18,104 per year
Secure driver 1 salary reported	£13.20 per hour

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