personal trainer

membership sales

membership representative

club manager

fitness instructor

Anytime-Fitness

What is the best part of working at the company?
The main positive was gaining experience in sales and customer interaction, as well as working with some supportive colleagues at club level. A free gym membership can also be a benefit in theory, although the quality of facilities varies between locations and there are limited additional perks such as family or friend discounts. Overall, the role can provide useful experience for someone starting out in the fitness or sales industry.

What is the most stressful part about working at the company?
The most stressful part of the role was the constant pressure to meet sales and prospecting targets through methods that often felt unrealistic and ineffective. There was a heavy emphasis on collecting large numbers of names and contact details through outreach activities that rarely resulted in genuine interest. This included being expected to approach people in public places with promotions or competitions (for example asking passers-by to guess the names of teddy bears to win free membership) which often felt uncomfortable and disconnected from how people choose a gym.

There was also a significant amount of monitoring and administrative tracking. Staff were expected to provide constant updates throughout the day, respond to frequent messages from higher management, send detailed end-of-day emails reporting sales and activity, complete individual trackers also recording activity during the day, and fill out planners logging prospects and sales again. This level of repetition and oversight often felt excessive and added to the pressure of the role.

Staff were also expected to repeatedly phone and follow up with prospects and push member referrals, even when there was little genuine interest, which could feel overly pushy rather than authentic. Combined with the expectation to meet targets regardless of circumstances, this created a very stressful environment where it often felt difficult to succeed despite consistent effort.

What is the work environment and culture like at the company?
The culture can feel quite intense, particularly due to the focus on sales numbers and outreach activities. Expectations around collecting prospects, pushing referrals, and contacting leads are very high, and it can be difficult to feel successful even when working hard. While colleagues at club level are often supportive, the overall environment can be stressful and not always conducive to a healthy work–life balance.

For people who enjoy a high-pressure sales environment it may suit them, but for others it can be challenging to sustain long term.

What is a typical day like for you at the company?
A typical day involved juggling a wide range of responsibilities, with a strong emphasis on sales and prospecting. This included contacting leads, making calls, following up enquiries, booking appointments, speaking to members about referrals, and carrying out outreach activities to collect names and numbers.

Alongside the sales side, staff were also expected to cover many other duties such as running classes, completing fitness consultations, helping members on the gym floor, creating marketing content, posting on social media, and general cleaning and upkeep of the gym. There is an expectation to plan all the social and marketing strategies at club level, with no training provided or past experience in this area. The role often felt like managing multiple positions at once while still being expected to prioritise sales targets above everything else.

Very hard to recommend to anyone thinking of working at Anytime Fitness based on my experience.
  
It’s a very demanding job and atmosphere, with a lot of pressure - no matter what your role is; which is fine provided you are given adequate training and the tools to perform at the expected level. 
Training for new staff and further training for existing staff is very little to none at all. 
If you are not self-driven and motivated to learn yourself, and quickly, you will struggle. 

Very competitive in-house environment between employees, with little team club culture due to the overall and individual pressures of membership sales. 

Staff came and went frequently - Either due to low morale or the pressure of sales. 

Despite being with the company for circa 5 years, I was still treated with little respect (even more so In the early stages of COVID). 

Do your research on the club you’re considering before applying:
- Does the club look well looked after?
- Do current staff appear happy and stress free?
- Gauge staff turnover rate if possible
- How much training will you be given?

I was working for the Greenwich brunch in London, the work itself was cool, because the members were amazing the staff as well and beside i could develop my selling skills by sell memberships, get people to try the gym with cold calls and intereact with them outside the gym and also running group classes due to my qualifications. However the bad side was the owner, he was every day inside the gym to check on you and micromanaging the staff, even when he was at home rather then spend good time with his family his thought was to check on us through the CCTV cameras and call you off, for really little things like signs boards out their place about few inches for example. The salary was ok, but if we compare with the ammount of stress and work the owner was giving to you well it wasn't enough in my opinion, also there was a continue come and go of staff because his bad management, and last but not least he competely didn't care about health and safety especially related to COVID-19 measurements his first thought was to get money and that's all.

I can't and won't paint all Anytime Fitness clubs the same. But listen to my warning about the Luton club!
The owners (I will not put names) will micromanage you to the point you feel anything and everything is wrong or not good enough!

The club is falling apart and not cared for. They will preach about how you got to create a great enviroment in club BUT will not give any budget to get this done! Not only that but they will then complain you're not out selling enough!

I have worked for many top companies in my career and took this as a opportunity to build the club - I developed a certain management skills but the owner wouldn't allow me to manage the way i saw fit. IT was his way or noway!

They have too many "off the book" agreement with certain staff that its impossible to manage them! You will struggle and feel that your against not only the owners but the staff!

DO yourself a favour and DO NOT accept there role as management (YOU will not be a manager or treated as such)

I'm still fighting to get paid for the month I did for them!

expected to pay £70 a month for parking

worked at the Hounslow branch enjoyed the job role however unrealistic expectations placed upon employees especially through management and franchisee. There is no respect for bank holidays as you are not entitled to them and will have to use them, deceptive work hours as the hours on the storefront are not the hours' staff work (usually 3-8 hours longer), the pay structure is also deceptive as you are not paid hourly but annually therefore sickness and off days will affect pay tremendously. In addition, especially at the Hounslow branch, toxic work environment fostered by the manager, and passive-aggressive approach to staff if they are not doing what he wants. Highly would suggest reading the employment contract as you may regret it later on if you decide to leave!

They will categorically tell you that you're self employed, yet make you pay tax to them,  your weekly responsibility that go towards which is goes towards your commision  (including plunging toilets), in their contract package, they say they will help market your product, however all you get is a tiny board on the wall and the odd Facebook post, as opposed to other gyms that provide an agent to help you meet personal targets, there is nothing like that here. Management doesn't care hugely about their staff, threatening to terminate your contract with no notice, hence their ridiculous turnover rate of staff. There is often a highly toxic and unprofessional atmosphere in this place of work causing a divide amongst staff members whether it is cleaners, fitness instructors, work-ex or management.

Sales:
Call people twice a day every day. Clean all the machines, studio, toilets, free weights, move the weights back continuously. Reply to emails, answer the phone constantly, do club tours. 
Tedious and Boring, non motivating, doesn’t give you a chance, no warnings, relied on to do everything. 
Unfair reviews. Judges before hand on a person. No training no help whatsoever just expected to jump into doing everything without knowing fully what to say and do. Lovely amazing owner just needs better staff! Most unfair belittling place to work. Do not recommend it. Did everything they wanted and they still fired me. An absolute joke of a place to work. Even had to clean the windows and carpark. Bent over backwards for that place. It was my dream job and they treated me very badly.

Be very careful as this company will try and sell you the dream. Was promised progression and it was always brushed to the side even after exceeding all targets agreed upon in the initial interview (I left my previous role as I was promised progression). The general manager is very lazy and inexperienced and will do anything to try and please the managers above her and try to make herself look good. The management have also been know to fire people without any explanation whatsoever so please be very careful, there is a reason for the very high turnover of staff at this club. The franchise owner also has very little involvement in the club. If you are looking to get into the fitness industry please consider alternative options as there a much better companies to work for.

I actually developed tendinitis from picking up the phone so much. Average cold calls a day were about 150.
Not because the gym was popular and everyone wanted to talk to us, but because “Membership Consultant” really means “Cold Caller”  Day to day I’d wander the streets of Exeter bothering everyone and anyone, from the old and infirm to the young and confused, harassing them about the latest deal and how fancy our gym was  Those who reluctantly parted with their contact details were then subjected to the 10 calls a day I had to make to get them in for their free trial  I spent no time in the gym floor except to clean items that hadn’t seen cleaning supplies in their entire existence  Not a bad job if your idea of working in a gym is sitting around all day naming the pens

The job itself is pretty easy, however there was a lack of duty of care towards staff. Managers often message outside of working hours and multiple times throughout the day, every day, asking for an update on sales even though you already fill in trackers on a sales and marketing planner, individual tracker, and end of day tracker along with check lists. There is a very high level of micromanaging practices along with constant cctv monitoring. The environment became so toxic that 3 members of staff all handed their notices in within a few weeks of each other. 

Top Job Titles	Average salary
Personal trainer 42 salaries reported	£33,577 per year
Membership sales 16 salaries reported	£20,789 per year
Membership representative 11 salaries reported	£21,727 per year
Club manager 7 salaries reported	£32,000 per year
Fitness instructor 9 salaries reported	£26.05 per hour

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