cake decorator

assistant manager

shopkeeper

store manager

pastry cook

Cake-Box

A horrible environment. Management is terrible, we are yelled at in front of customers, humiliated in every conversation, insulted and degraded. Not to mention we are stalked on cameras and under microphone surveillance of our conversations too!!

Employees are encouraged to make money by snitching on colleagues, lying and blaming each other, no wonder only young girls are hired - they can easily be controlled. Colleagues form their own groups, don't speak English and talk bad about you in front and behind your back.

No contract and no rota, you are told your shift the day you need to go in or during the night when you sleep. Expected to run the entire shop by yourself, serve customers, decorate and prepare orders and cakes, in the end, only to be told what you did wrong.

I would not recommend this place for your own sanity. You deserve better. Minimum wage for working and performing what 3 people achieve and you will have no life outside of the drama that goes on there. No recognition, no bonus despite promising them.

Just an absolutely dreadful place to work. They'd had the business 2 years when I joined and yet everything was very slap dash. It was a 0 hour contract, which they never told me. So we were left to figure it out ourselves.
There was very much an us and them culture. Meaning they had 1 favourite Back of House employee who they promoted to Back of House Superviser 

and decided that she could do no wrong. Was frequently left on my own once they randomly decided to fire one of my colleagues (which they lied about the reason behind it). We were tested like kitchen skivvies that weren't told anything and spoken to quite rudely sometimes. One of the managers in particular was incredibly arrogant and not consistent with us. He wasn't management material at all.  Not to mention the break room was just a shed at the back of the premises with no heating, windows and just 2 office chairs to sit on. Just shocking.
Finally. When I handed my notice, the said m as nager just told me leave immediately after I'd given 1 weeks notice. Saying that because its a 0 hour contract he can do that. Also if I font to be there then they don't want me there. And of course he hadn't applied the same policy to my colleagues when they handed in their notices. Absolutely disgusting!

‘TWO WEEKS PAID TRAINING’ LOAD OF BS. Never got paid that. I worked 11am-8pm two weeks in a row and basically worked for free. Absolute joke. Pay was not accurate and late. If you want to work on shop floor just be expected to work at the back making/decorating cakes too. If you want HOLIDAYS/DAYS OFF lol think again, didn’t exist working for this place, because you’d get told no or late responses from bosses which was so unprofessional. Having left this place and seeing how great it is working in a professional environment with understanding/caring management I just wish I never worked here in the first place. THIS JOB WOULD BE IDEAL FOR COLLEGE KIDS OR FOR A FIRST JOB. It was easy and laid back. But you will not be cared for working for this company simple. 

I worked here for approximately 3 weeks, was given little to no training then was basically made to get on with it, was given no probation period but then told 3 weeks into work were talking about my 'probation period' and then my hours were 'released' and will be called on a basis when and if they need me i have also now realised another girl that was hired after me has been basically given my position which was full time. Wasn't even asked for any form of identification to start the job so could have been anyone also was never offered a contract so had no leg to stand on when told that i have effectively lost my job. Everyone looks out for themselves, Only if you are already skilled in making cakes should you go for this position as if you're not, like me you'll be left with nothing. I enjoyed the 'work' side of things and only when i really started getting the hang of it was i then dropped like i haven't got a life to pay for. 
Very unreliable and now ill never ever go for a job without an official contract,Very disappointing.

No clear instructions are given by managers
They are incredibly rude towards their staff threatening to fine them for minor incidences i.e. paying a £40 fine.
Staff members are not paid and are meant to work as free labourers during the first 14 days of working at the company as it is considered as a 'trial' period. 
When raising your concerns with the managers you will find your self having reduced hours of work.
Managers have continuously advertised the jobs with incorrect information i.e. pay rates and working hours.

I worked with very lovely people in the short time that I was there, all but one was supportive and inviting. However unfortunatley I do think the expectations concerning timing are slightly unrealistic, particularly for someone who has never been in the feild before. Frankly it made me feel pretty bad that I wasn't anywhere near as fast or as advanced as the others. Customers can also be pretty rude and unforgiving if a mistake is made, again made me feel awful. Other than that, I loved it and found it a lot of fun. 

They got me in for a trial day which is unpaid obviously, then told me to come in the next day for the whole day. So that's what I did, waited for the manager ALL day, didn't come in. I was left confused and wondering if I'm going the get paid for my day of work or if I even got the job. One of the staff gave me the boss' number. I've called several times left messages and even went into the shop to find out what's going on. I haven't heaard from them. This is simply unacceptable and I feel used. (Walthmstow Cake Box) No idea what the salary is like either as I wasn't told.

It’s more than customer service no matter what company you work for, but they will make you work over for every penny they pay you for. They wouldn’t even want you to breathe for a single second and would expect your 100% while putting their zero value in their employees. No appreciation towards employees, no matter how hard you work and can come across quite aggressive at times to the situations.

- Poor Management 
Very rude towards their staff 
Expect you to know the job yourself 
No help what so ever 
Pay WAY Under Minimum Wage 
No good given feedback on your job just cons 
Overall, management was terrible, expect you to clean everything spotlessly with no help at all and do not treat staff equally. 
No progress in this place and no equality.
No respect towards their staff. 
Lastly, Hygiene is disgusting in this place! 
Don’t even want to rate this place 1 star.

My time at Eggfree Cake box was amazing. A typical day at work would be me answering phone calls, taking orders and sorting out any complaints that came in and also making sure that the shop was running how is was supposed to. My hardest part of the job would be dealing with customers if they did not get what they wanted in the correct way. Overall I had a pleasant time at Cake box, everyone is friendly and I loved getting along with the customers and meeting new and different people that came in.

Top Job Titles	Average salary
Cake decorator 3 salaries reported	£12.57 per hour
Assistant manager 4 salaries reported	£23,708 per year
Shopkeeper 2 salaries reported	£39,550 per year
Store manager 1 salary reported	£12.75 per hour
Pastry cook 1 salary reported	£24,000 per year

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