field service engineer

tradesman

fitter

truck driver

trainee engineer

Cennox-Ltd

Most things about the job is pretty good such as equipment and vans given, most of colleagues across the board in all departments are good to work with including managers. Workload is manageable not overly pressured to do more but asked to do more if you can whether that be finish late or overtime in days off which is paid accordingly. Generally left to get on with work but the is a lot of communication between colleagues via Teams app, email , what’s app etc.
Salary is could be a lot better or may bonus schemes. The last proposed salary increase at company meet was meant to be confirmed company wide conference call shortly after but that call never did come and was never addressed.
Training is usually good depending on which trainer is run the class but most engineers never get to lay hands on the machine they trained on until months later when they’ve usually forgotten most what the learned and the products supporting instructions (regarded as ‘Destructions’ by engineers) and guide lines are written and filed in the most erratic way making it difficult to locate or understand them clearly, making completion of work difficult.

Not much opportunity for progression either, which is why many engineers have left for better prospects.

I enjoy the logistical work, planning the engineers work and maximising their call output using strategic scheduling.

Good communication and a sound basic knowledge of the products and company philosophy has helped me to be productive.

Management are supportive and leave individuals to get on with their day to day work. 

Very customer serviced but also tough on spend. No slack for damaged or additional parts..

Managing Customer expectation for faults that require replacement parts. (See previous remark) 

Being able to arrange attendance of an engineer at short notice and  resolving the fault.

Terrible place to work. Treated like an animal that can easily be replaced. The company expects way more from you than what they are willing to pay. Demand that you do training on other machines in their estate but then refuse to give you the pay increase for adding them to your work load.                                                                              

When joining the company I had no idea what i would be doing until the day I started as the job description is terrible. I did several different jobs and I can say without a doubt all over them and lackluster, repetitive and boring. 90% of the people in there speak Polish so interaction with managers is nearly impossible since they DO NOT UNDERSTAND ENGLISH PROPERLY. They would complain

Company terrible pay is rubbish they have no interest in you your a number company support you succeeding in life they look after there own not you . No training development staff bad attitudes . No references staff act they don’t know who you are people stay clear of company give you hire can third party no diesel you put your money in get nomething out of it 

was not helpful they wil bin you off they know your going through stress worst company to work for they wil pay other staff more than you same experience as you which is terrible. i had no support from the company. also get hire van given to you from third party no deisel init put money in the diesel never got it back . management act like they have your best intersest were just a number 

Cennox are going through a rapid period of growth and change. It is such an exciting place to work, where there is a really collaborative culture. Yes we absolutely work hard, and a lot is expected, but I feel very valued and enjoy every day in the business. The company is winning new business all the time and with that comes new opportunities to progress. An exciting place to work!

Degrading, clueless management

Was trained on a department where even the managers didn’t know what they were doing, could give no help but had the cheek to shout at you for doing it wrong? Beyond stressful for such little wage. Even though you were only paid 9-5, you always had to check your laptop at 6am till the 10pm. An absolute shambles of a company!!

During interview was informed of very little overtime yet expected to work over daily for 1 1/4 conned from the beginning management very poor especially installations resource manager just expected to put up and shut up work life balance zero regular 6 hours travelling daily to jobs health and safety very poor 

Money is low, all promises are broken 
They get you to do stuff that’s not your job putting your health and safety at risk.
Lying managers.
They’re making people redundant two weeks before Christmas every year.
Stay away from these 

Top Job Titles	Average salary
Field service engineer 11 salaries reported	£29,045 per year
Tradesman 34 salaries reported	£28,706 per year
Fitter 49 salaries reported	£28,082 per year
Truck driver 3 salaries reported	£33,000 per year
Trainee engineer 23 salaries reported	£21,783 per year

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