studio assistant

studio manager

area manager

accounts assistant

customer service representative

Consol-Tanning


When I first joined this company, I genuinely believed it could be a good place to work but it turned out to be one of the most stressful and disheartening jobs I’ve ever had. In my experience, the company only seems to care about sales and profits, not about the staff or the actual work we do. The effort you put in, the way you treat customers, or how passionate you are about your job doesn’t seem to matter  you’re judged entirely on how much you sell.

It often felt humiliating having to push people to buy things they didn’t really need, just to meet unrealistic targets. The constant pressure to perform left me feeling anxious and miserable. On top of that, there’s a strong sense that you’re always being watched, which creates an uncomfortable and tense environment rather than a trusting one.

Work-life balance is almost nonexistent. In my opinion, the company expects you to be available even on your days off, and if you can’t be, it’s held against you which feels completely unfair. Rules seem to change all the time to suit the company, and it’s exhausting trying to keep up.

Overall, I felt completely unappreciated and drained. This job had a huge negative impact on my wellbeing, and I’ve never felt so undervalued in a workplace before. It could be a great place if staff were genuinely cared for, but right now, it feels like nothing matters except making money.


What is the best part of working at the company?
Customers can be a great laugh

What is the most stressful part about working at the company?
I always felt like I got picked for everything at managements convenience, management never cared about us unless we are making profits, there is no care for the cleanliness of the salon but just care for making the company money and that's all that I ever felt mattered. There were a lot of issues ignored health and safety wise and if any I suggested anything to make our jobs more efficient and to reduce the health and safety risk it was always ignored. Just an overall depressing place to work and the saddest thing is it could be a really nice place to work with happy staff, but the company just don't care. I used to really enjoy working in the Taunton salon but it's become quite clear that management only care about profits and not staff happiness or our well-being.

What is the work environment and culture like at the company?
Really toxic, one day management will say one thing and then the next they will say another to suit. 

What is a typical day like for you at the company?
So you were told that your job can be put at risk if you don't sell enough and you can't control what a customer buys and also the fact that most people are barely getting by and you feel like you are punished if you don't sell enough, they have literally said that if you don't sell enough you can lose your job so it's just genuinely embarrassing, you actually feel like you are begging people who are just coming in for a sunbed to buy stuff that they don't need or want

Job itself is easy and I enjoyed interacting with customers, however the management is very poor, especially the communication with the employees.  The staff turnover is incredibly high meaning the company is always understaffed, so we are forced into working hours we didn’t agree too. Calling in sick is always difficult, sometimes not even getting a response from management for long periods of time. Staff are expected to work on their own, even on night shifts and to be in charge of all stores across country if there aren’t enough people to work. Management also put all new staff back on trial periods, which wasn't what was agreed in the contract. The company’s work procedures are unethical and harmful to staff as the company doesn’t follow health and safety procedures correctly concerning staff sickness (especially during a pandemic) in order for them to have enough staff in to work. We don’t get any breaks we are just aloud to pop out to get food them come back to work. Management would also make unprofessional comments about different staff members which would always get back to them, making it a awkward environment to work in at times.

This company doesn’t know work life balance if it looked it dead in the face! 

Yes the pay is nice and all… but you’re constantly on call, and if you do not pick up straight away you’re slated! The whole time is as there I was expected to be no more than 15 minutes away… even on my days off.

Your availability is supposed to be free all the time, and all the staff except managers are on zero hours! If you’re not free you’re classed as “unreliable” and “not a team player” even though your hours are never guaranteed!!

For the job I was given maybe 2 hours of “training” which, being a fresh employee should have been at least a day. I put the training in speech marks because it was more just being shown everything and expecting to know it all straight away. 

If you ever have any questions for management, good luck on getting a quick reply. So-called supervisors are apparently there to support you but all they are is glorified sales people. When questioned about it I’m told “that’s just the way it is” 

They will lie and cheat their way for getting rid of you if they don’t like you. You have to live, eat, breathe Consol and if you don’t-you’re out. 

Also the gossiping that goes on is horrendous. It’s like being on a school playground. Save yourself the hassle and steer clear. 

Also if you’re young, don’t bother. 


Consol is on of the best companies I have worked for. Our manager and area manager in our store work effortlessly and tirelessly to make sure our shop and us as staff at happy and taken care of. As someone with learning difficulties I am not excluded from anything you are allowed short sit down periods but the idea is that you can always find something to do. Customers are lovely and are very familiar with me. We have an employee of the month in our area where we are gifted special lotions we have amazing perks of the job free beds when we are reaching targets. We always get to try lotions before they’re made available to customers OUR OPINION MATTERS which is so important that we are listened to. Would highly recommend this Job to anyone who is looking for a fair wage a fair job and a place where you’re apart of a team that values your opinions 

Firstly working at Consol was enjoyable. When you start everyone seem lovely, you get treated nicely by the management and you enjoy your job. Slowly as you worked there for a longer period of time your management turn on you especially if you call in sick you will be told to find cover otherwise you will have to come in and do your shift which is very unprofessional as the manager should be finding you a cover. You do not get appreciated in this company, you will be watched 24 7 on the CCTV and the manager will make it very obvious as well. You do not get any breaks, you can’t even pop to the shop without being told off, it’s like being a prisoner. The only enjoyable thing about this job is that you work alone and get to meet some nice customers.  

I have worked for several companies and Consol is by far the best. The job itself is lovely and the support you get is wonderful. If you are thinking of applying here definitely go for it! The job itself is far from difficult. You get to speak with customers and guide them on their tanning journey. You meet some of the best people! You also get a lot of training on creams and how to clean the beds. The commission bonus is another great aspect of the job - you are rewarded for everything you sell! You also have your own team within the studio which is great as you all work together on bettering the studio in sales aswell as ensuring the studio is clean. I can not see any reason why anyone would say not to work here! I have worked here for over 5 years and have worked my way up. 

I've been here 14 months and have enjoyed every moment, you need to have passion for people and a positive attitude to work here (makes the day go quick trust me) 

yes alot of cleaning is involved it's a must in this type of business it needs to be done. We can't let customers go into a dirty cabin and tan on a unhygenic bed :( 

The best part I love about working here is getting to know the customers and making friends, being able to give them advice on tanning, also having a great manager who teaches me everything I need to know and helping me be the best I can

Overall it is great company to work for.

Working at Consol has been an incredible journey of growth and opportunity. Dedicated and high-performing team members are truly recognized and rewarded, making career progression smooth. The company puts great effort into creating a positive experience for both customers and staff, ensuring a supportive and rewarding work environment. I feel valued and appreciated, and I’m grateful to be part of such a great team! 

I’ve been working here as manager for a few months and I’m really enjoying it so far! The pay is great with commission added! Hours can be long but as long as you have good staff it’s easy! There is a lot of cleaning involved (did no one listen in their interview?) but also getting to chat with and help out customers! Yes you’re on cctv.. just like you would be at any other job and because you’re the only person in the shop?? It can get boring because you do get the same customers and have the same routine but there’s always something to do! There’s amazing support on hand at any time you need it! 

Top Job Titles	Average salary
Studio assistant 150 salaries reported	£12.37 per hour
Studio manager 48 salaries reported	£13.07 per hour
Area manager 2 salaries reported	£32,500 per year
Accounts assistant 1 salary reported	£30,000 per year
Customer service representative 3 salaries reported	£12.67 per hour

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