vehicle technician

sales executive

service advisor

body shop estimator

technician

Dick-Lovett

The workload is massive, and I love a challenge. But as soon as you start getting told that you are not doing well enough by management, when you’re not given the correct tools to make it feasible, or the money to make it enjoyable, the workplace quickly became miserable, stressful, and frankly lonely. I would leave a days work feeling exhausted, depressed and anxious about getting something “right” by standards which are rightly very high, but seemingly ever changing. Different duties are constantly thrown into the role, making the day-to-day routine more challenging and frankly beyond realistic when other people’s mistakes somehow become yours to repair. Management rarely compliment you on successes and even when they do, there’s the consistent undertone of “try harder”. Passing training, with nearly 100% scores, isn’t even enough to progress you to the next role, and more condescendingly, they constantly wave it above your head and then move the goalpost just as you get there, making you feel like you’re not doing well enough. That said, most of the people who work there are wonderful and I really have made some friends for life, and I am glad I got the experience I did, in most respects. 

As a company they are a very fair. They promote stability and team work whilst trying to enhance the customer experience. They reward when they should and are generous with benefits. The manufacturer is stressful and things can be agonisingly slow or ridiculously fast, there's no happy medium. My only gripe would be senior management trying to apply techniques from a particular German manufacturers to these "British" brands, it doesn't work and needs a different approach. Those working at lower levels have learned to adapt and make things work in most instances, but still remains very much a trial and error scenario.

I advise anyone with ambition or hope to stay FAR away from this place. They claim there giving you an opportunity yet manufacture fake information then investigate you and then clear you from there fake allegations and then give you the sack because they “don’t trust you” stay far away from this place. Overworked to the maximum with basic pay and expected to work all the overtime on the earth just to hit bonus. Some great people around the company but the management are running like headless chickens.

Its hard work but very rewarding for people who want to work for a company that cares about its staff.  You're not a number here and all the Board Members know you by name.  They look after you regards the family oriented benefits package which is great.  If you want a great career with a company who can provide a secure future with great training, then Dick Lovett is the business for you.

Started out with a good experience but after changes across the team turned into a toxic workplace. Mismanaged from all angles and staff are left to deal with overloads of work and burn out. Even after raising issues with high level management/HR, they were dismissed or excused. No regard for staff as people and treated like children at some points. No real communication between management and staff and lots of favouritism within the team. No accountability for bad decisions made affecting staff.

The general staff are great and easy going but the issues lie with the management. The management have no regard for the staff as human beings. As well as this, many of them do not understand the roles in which they are managing and what is expected from the role. They have high expectations but there is no incentive for the staff to want to perform well. Essentially, you are worked to the bone and it isn’t worth it. 

On top of this the staff benefits, pay, healthcare, pension, holiday allowances, etc are poor. 

the training i found was helpful being able to see and listen into how everything works, it was hard to understand everything after a month as its a lot of information to take in. The management was really caring and understanding of issues, having people help you in the office was good too even tho i felt judged that i should know certain things by then , overall good job.

I worked here as a Sales Executive. There was no training, and you felt awkward asking questions. I am a quick learner but was made to feel it was me. The 3 months there was awful! My Manager had no people skills at all. The office environment was tense and awkward. I loved the job and the BMW brand. I hope nobody ever feels the same as I did. I dreaded going in everyday. Happy people sell! People were on edge

Fantastic place to work. Management always on hand to help with both work and personal issues. Without doubt the best company i've ever worked for. Sadly my circumstances changed and I needed to earn more money and it wasn't possible there so I had to leave. But I'd not hesitate to go back if the opportunity arose. 

I’ve worked for dick lovetts for nearly 20 years and have enjoyed all of it they have a great approachable management team that look after there employees,I wouldn’t want to work for any other company and will finish my time in the motor trade with a company that I trust and have never let me down.

Top Job Titles	Average salary
Vehicle technician 213 salaries reported	£40,873 per year
Sales executive 32 salaries reported	£48,984 per year
Service advisor 6 salaries reported	£42,000 per year
Body shop estimator 10 salaries reported	£32,000 per year
Technician 5 salaries reported	£44,600 per year

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