retail manager

retail assistant manager

retail supervisor

retail store manager

financial administrator

Forbidden-Planet-International

Incompetent Leadership: The owner’s leadership style comes across as overly controlling, with limited evidence of modern business practices or effective team management. Line managers often appear to prioritize compliance with directives over advocating for their teams, which can stifle innovation and diminish employee morale.

Severe Micromanagement: Key decisions are frequently over-scrutinized, leading to inefficiencies and frustration, especially for experienced staff. For instance, the frequent reassessment of book order adjustments seems excessive and counterproductive.

E-Commerce Decline: The Comic Book Subscriptions department, which achieved significant growth over two years under proactive management, was closed, and its leadership roles were eliminated. However, the service itself continues, now seemingly managed by less experienced part-time staff, which raises concerns about its future growth and long-term potential.

Nepotism Over Merit: Promising marketing managers often leave or are dismissed before completing their probation, while long-term associates of the owner without clear marketing expertise remain in full-time roles. This contributes to a reliance on outdated templates and strategies, limiting the company’s ability to innovate and grow.

Misleading Salary Promises: Salaries advertised as "competitive" often fail to meet expectations. Part-time and full-time staff are generally offered minimum wage, and supervisory roles are compensated based on location-based "market valuation," which may undervalue the responsibilities involved.

Blocked Career Progression: Opportunities for advancement can feel limited. There have been instances where internal job postings were not openly communicated, creating an impression of a lack of transparency and fairness in career development pathways.

A typical day will involve maintaining the appearance of the shop, dealing with customer requests and sales, creating updated stock records, and stocking shelves.

The co workers are a broad range, often young and for the most part enthusiastic. The manager is helpful and friendly, willing to engage with both employees and customers alike.

The hardest part of the job was maybe the fairly high staff turnover. with no room for progression, employees often move on relatively quickly.

The most enjoyable parts of the job were, first of all, the appreciation from customers of all age ranges. It is very satisfying knowing that you have made someone's experience comfortable and enjoyable when helping out with suggestions for books, toys, etc. Second, the store occasionally hosts signings for actors and authors that can present the opportunity to engage with these people on a friendly basis, which is thoroughly enjoyable.

working in the store with trusted employees and regular customers is great fun, but everything else sucked the joy out of the job.

there were no bonuses, no incentives and the pay was abysmal for the work expected for managers.

comics have an unfair advantage in the shop, as they'll grind you down over numbers despite ordering excess TCG/Funko.

training is non-existent, buyers and directors are clueless, and their social media efforts have been behind for years now.

Poorly managed with a team who don't communicate healthily, there is always drama among the staff and manager takes no stance in trying to resolve matters. Staff were given responsibility outside their job roles with very poor pay. 
You have no desire to work efficiently because the drama just gets you down so your work ethic suffers. A shame because the place has potential and the job appeals to a lot of people, unfortunately it does not deliver expectations.
Never felt so miserable in a work place.

It’s was nice in the sense that my colleagues were lovely and the costumers were generally nice and it wasn’t a difficult job. But it was very poor pay, offered no room for raises/ advancement and it was very very unstable, was hired with the expectation to be there long term only to be suddenly let go out of nowhere with conflicting reasons as to why. Overall would not recommend due to this

Poor management, they don’t care about you. You could be their best employee and they’d still hire new staff for no reason and cut your shifts to give to them. Poor communication skills, upper management are homophobic, many days I was left in tears in the bathroom. I was not the only one. Customers were amazing, the job it’s self was a dream but it’s in bad hands.

upper management are absolutely clueless.
HR manager doesn't know anything about HR
No policies to follow so trying to manage a shop is impossible
no incentive to hit targets
shocking company culture
no training -- staff dont know how to interact with customers
employ staff because they like the products rather than right people for the job



Forbidden Planet International is a fun, energetic and friendly place that you want to stay with for years once you join. Can be busy at times especially at Christmas, but you don't feel stressed or never wanting to be there. Good location and interesting products. Diverse customers who enjoy the atmosphere. Great team spirit.

Forbidden Planet International is a retail position, employees are predominantly part time, hours set on a weekly basis. weekends and bank holidays required. It is suited for school leavers and for anyone who's interest is in the shops merchandise

Forbidden Planet International is a fun, energetic and friendly place that you want to stay with for years once you join. Can be busy at times especially at Christmas, but you don't feel stressed or never wanting to be there.

Top Job Titles	Average salary
Retail manager 3 salaries reported	£29,333 per year
Retail assistant manager 2 salaries reported	£27,250 per year
Retail supervisor 1 salary reported	£12.39 per hour
Retail store manager 2 salaries reported	£31,000 per year
Financial administrator 2 salaries reported	£24,000 per year

Working at Forbidden Planet International: company overview and reviews

Forbidden Planet International

Forbidden Planet International ratings

Popular jobs at Forbidden Planet International

Salary satisfaction

Jobseeker tools

Employer Tools

Browse

Stay Connected