chef

security officer

lifeguard

host/hostess

cleaner

Haven Holidays

It is such a shame as this could be a great place to work as you don't really have anyone breathing down your neck.
The majority of the time the expected work loads are unrealistic.
The organisation is extremely poor and the management do not listen or care when you inform them of work related issues or concerns.
When you take any time off such as doctors appointments, bereavement or sick, you have to work the hours back or wages are deducted at the end of the year.
You are expected to work the bank holidays for no extra reward.
You have to provide own tools although they claim to replace them if they get damaged but they very rarely do so and if on the rare occasion this happens then it's a very poor quality begrudged replacement.
Some of the team member are lazy and none team players but they get away with this despite management being made fully aware it continues to go one whilst the small amount of decnet workers that care, do work and are proactive, get very little recognition, you might receive a wow and a poor quality free breakfast or a childish little badge but at the end of it you get treated the same.
You receive very little support from management and they go out of their way to protect the workers that in any other work place would of been removed from the company early on in their so called laughable career.
The wage is disgusting with no foreseeable change, it is a wage that due to the current cost of living has now become impossible to live on and when this is brought to the attention of the management they do not want to know, I'm sure it would be a different matter if it was their wage that was so low.
Decent team members constantly leave some to the point of just walking out with no notice due to how frustrating it can be and the management are not bothered,
they would rather say goodbye and 'shake you by the hand' and see a decent team member go than pay them that little extra.
It would make more sense if they recognised the decent skilled members instead of the unskilled ones that have a poor attitude and very little ethics.
If you can be manipulated and coerced then this is the place for you but if you are a strong character who has ambition then stay away as it will never change and they are NOT willing to reconsider pay.


A review wrote for those Electricians considering an Electrical role at Haven; as based on my own experience.

You may well be informed at interview that you will be the only Haven in-house Electrician for the park. This, if stated, will be true and as such sounds challanging.
True, yes, because a good deal of the electrical work (what I would consider 'true' electrical work) on the park is done by external electrical contractors. 
This role is far from 'challanging'.
The commercial electrical inspections (in buildings etc) will be done by external contractors.

The pay is well below industry rates, this could be for many reasons unknown to me but I will draw on a reason that I used to explain such away:
This is an 'Electricians' role (as I would define an Electricians role) in a very limited capacity.

For those looking to interview for role: I would ask at Interview into the work you will be allowed to do and perhaps more so delve deep into the electrical work you will NOT be allowed to do. If you are a well qualified and experienced electrician the answer may surprise you.
Ask into the qualification criteria for each of the 'levels' for on-park electricians as set out in the Haven electrical SOP. Then ask yourself what is missing? Does it suggest competency. From this you can draw insight into how you will be managed.
Ask to see the Haven model form for electrical testing of caravans.

I felt disrespected by the general way I was spoked to. Partly I suspect to a complete lack of electrical knowledge held by managers of the department (this was often in response to electrical based questions). 
Example: A suggestion to conduct sampling and challange test results as submitted did not go down well.
I was never introduced to anyone who declared themself to be the electrical authorised person or electrical duty holder.

Honest summary: It became clear real quickly that this role at Haven was a backward step in an electrical career.  It is basic electrical work - lamp changes  and other simple electrical tasks in static caravans which will make up an average day. You must judge for yourself of course if this is for you.




Whilst i worked their often the younger members were yelled at by the managers when they were having a bad day. They had constantly been changing how we had to do things pretty much weekly and would tell people off when they either didn't know or made the mistake of doing it the old way. They fired a lot of the older (18+) members so they didn't have to pay as much for the staff but left the service heavily under trained and experienced. Many people would come and go and often it was down to normal workers to deal with the manager's/team leader's role. Plus it was less of a business and more persoanl since if people liked you more or you could flirt or 'get in' with certain higher up staff, you had a better time. I remember it got to a point where I personally was having to do the whole of the front of house for a decently large building since the manager didn't bother to show up, staff left due to the job being that bad, team leader hanging out the back emptying a couple bottle bins and the only other member of the FoH in the kitchen helping with desserts. Honestly was one of the worst Jobs I've worked in and would put anyone off working with that company or a position in that field again. But this could be just that job style since the next bar-tending job i did also deceived in how to job was actually ran

My days are varied working for Haven as part of the experience team, I have learned and continue to learn so much, great job satisfaction, the management team on my park are encouraging, helpful and supportive, and listen to their team and respect them.  I feel very much valued and appreciated by them, which is something other companies could learn from!
It's a positive, interesting and sometimes challenging environment to work in, however I love that, from the moment I started there I felt a part of a great team, and we all have each others backs and support each other.
I love meeting all the guests and owners and really enjoy making a difference to their experience on park and in any contact they may have with us, and also love working with amazing colleagues, every single one has unique qualities, and I love the fact that you are able to be yourself at work and are encouraged to bring your unique qualities to the role and that is welcomed. It doesn't feel like going to work, I said this last season and am saying it again in my second season! I would be happy to work there for as long as they will have me!

In my experience Haven is a very good employer, led by a management team that cares. Don't get me wrong, fools aren't suffered gladly but that's the way it should be. I thoroughly enjoy my job and over several years have been given the opportunity to learn new skills which makes the job more interesting and broadens my knowledge. For people of any age it's great to learn new things, whether you're starting or ending a working career. They don't pay the highest wages however the learning environment, and opportunity to change roles within the same park / company to broaden experience, in my opinion gives an edge over other employers and more than makes up. Also the non-wage perks and pension scheme are definitely worth having.

I've always found the management team and culture to be very fair, and have never had an issue requesting time off or shift changes. Like anything in life, you give and take and your flexibility is rewarded. Almost without exception colleagues are good company, and if you're nice to guests and owners you tend to be treated the same back.

If you're not afraid to put a shift in, and work hard to be punctual, courteous and accurate, you could very well make a good career in Haven or at least give your CV a solid foundation.

I worked for Bourne Leisure for nearly 5 years, and throughout that time worked many, many roles. 
Depending on what department you worked for, would depend on the level of respect you earned from your senior leadership team. For the most part, they were helpful, guiding and supportive. However, on the flip side, there were some who spoilt it and made you feel as though if you went to them with an issue, you were creating issues for them and inconveniencing their days. 
Bar work is super stressful because it's just a constant flow all day, every day; so if you like to really grind at your job and are prepared to sacrifice any type of social life, then seasonal work is for you. The team you work with will definitely, definitely impact on whether you enjoy your job or not - And don't expect your team managers to listen to a word you say if there's any discrepancies within the team, expect to just have to resolve it yourselves regardless. 
Working in the onsite shop is also stressful due to delivery shortages, the lack of team work, and team managers putting too much expectation on a team that isn't capable of doing the job up to standard.
Overall, it's a very, very stressful environment but can sometimes feel like it's a great place to work.


I worked as a Shift Leader in the Brands department at Craig Tara for several seasons and was consistently invited to return. However, after changes in management, the working environment declined significantly.

Organisation and communication were consistently poor, with frequent last minute rota changes and an expectation that staff remain available outside of working hours. This created ongoing pressure and made it difficult to maintain any work life balance.

In my experience, management lacked accountability and often delegated responsibilities without the appropriate support or structure. Tasks were not always assigned based on ability or experience, which impacted the team and created unnecessary stress.

Morale dropped considerably in my final year. A number of experienced staff, including myself, chose to leave at the same time due to dissatisfaction with the working environment.

It was also disappointing to later hear that the circumstances around our departures may have been misrepresented to new staff, which does not reflect the reality of why so many employees chose to leave.

While the role itself has potential and colleagues were mostly supportive, I did not feel valued or respected in the later stages of my employment, which ultimately led to my decision to leave.


On a typical day's work, I'd appear in work get set up, make sure the programmes are working, find out what stock were out of/ in off, any changes find out, make sure my section is cleaned and prepared for the day, making first impressions count to the customers, serving and dealing with customers fast and quick, being alert, delivering food to a high standard and within the time limit given, cash handling, stock taking, dealing with complaint and demanding customers, turning and cleaning tables over as fast as possible, being fast and motivated. During this job I learned how that I work best when I'm working with customers in a busy enviroment, I work well under pressure and I can deal with customers complaints well . My co-workers at time were OK, when the other team pulled there weight and worked as a team we were good but at times I found myself doing my fellow colleges jobs' as well as my own. The best part of the job was dealing with different people day in day out on a daily basis, they made the job worthwhile but on the downside the hardest part was trying to do your job as well others in the time that you had,

I worked in both guest services and mini market. Some great conversations and some great people. But at stressful points it brings out the worst and created a toxic culture. Management whist helpful to a point were rarely visable or around to help with the operations side and day to day tasks. Things can go wrong quickly and its unfortunate that ive got a  language processing disability. Most days i was snarked at by other staff members for asking for help or questions of which paying holiday makers and pwners had plenty. This company strives to Go the extra mile for customers by 'creating memories that last a lifetime' but there were long lists of things that needed fixing or 'another team deals with'. Which in peak season caused chaos. Staff are overworked and undervalued which made people vent and play the blame game with other teams on site. Its worrying to me that people try these roles to boost their confidence. Mine plumitteed and i've gone back to corprate. Best wishes to those who can stomach it and stay on year after year. 

Management are to busy gossiping about everyone else with their little group they have recruited to actually be doing their jobs . Most Checkers will always find something wrong even if there isn’t anything and they will talk to you like complete rubbish  because they think they are so above you. They expect to much from one person. You have to choose your own break but in reality if you stop for a break your caravan won’t be finished on time so you can’t stop for a break at all. The mix of chemicals you have to use will make your lungs feel like they are on fire . If you don’t get there early you will end up with a rubbish trolley and a rubbish hoover and no cleaning chemicals 🤷‍♀️. There are far to many websites you have to go on and it’s confusing, if your not on the group chat you won’t know if there is available work in the week and that work is first come first serve, you also won’t know if they have decided everyone obviously doesn’t do enough already and add 20 more things you have to do in the little time you get already. 

Top Job Titles	Average salary
Chef 208 salaries reported	£13.67 per hour
Security officer 174 salaries reported	£13.19 per hour
Lifeguard 149 salaries reported	£12.77 per hour
Host/hostess 61 salaries reported	£12.74 per hour
Cleaner 46 salaries reported	£12.75 per hour

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