sales associate

designer

stocker

retail merchandising manager

recruiter

Jimmy-Choo

•	All administrative duties including logistics, sales reports, banking, paperwork and filing.
•	Sales, targets and teams individual targets also UPT’s.
•	Dealing with staff recruitment and performance management.
•	Training new members of staff for all boutique locations in exceptional customer service, company mission and history as well as the nature of the business, introducing the new staff to the importance of CRM.
•	Being responsible for and conducting stock takes, as well as maintaining the inventory.
•	Dealing with and solving any issues regarding complaints, returns and refunds.
•	Dealing with rota, targets, team/store targets, holidays, overtime, weekly trade reports.

With working in retail, no two days are the same. Working for such a high luxury brand there can be a lot of expectations and there can be times when you do feel under pressured. Your aim is keeping the client satisfied and giving them the best experience from the moment they look at a product to closing the sale. A typical day can involve calling clients about repairs, inviting them to new season collections, managing deliveries and stock takes to name a few. The hardest part of my job is when a client isnt satisfied and you do what you can to resolve the situation. The most enjoyable part of my job is meeting new clients and building relationships with them.

Jimmy Choo is a company that promotes positive thinking and work environment. Is a company where everyone feels welcomed and equally as important to the success of the company. There is respect and integrity and mew ideas are always welcomed and encouraged. The days consistent of a work update meeting in the morning, creative work and touch bases with management and research. It is a fast pace environment where juggling multiple tasks at once can become overwhelming but everyone is willing to help when needed.

when I joined the company 4 years ago I have been selling the JC dreams but it’s getting really down in recent years. The design is not attractive anymore, the customer base is changed, the quality isn’t proud anymore. Plus there is massive unfairness in treating the staffs from head office vs from the store in terms of pay, allowance and benefits. Not recommended to work in store for this company 

A strong team working environment, where people think in a creative and strategic process .
The management support is strong with guidence.
The most challenging but rewarding part of the role, is the people management but it is also a joy to see my teams develop.

Good company to work for with amazing benefits. I enjoyed my time at Jimmy Choo … the team were amazing. Definitely recommend relaxed environment with tasks to keep you busy. Meet amazing customers and people along the way. 

not the best company to work for. poor management. I do not wish to comment anymore on  my past experiences and find this very annoying as i want to skip bu the website will not let me

With Jimmy Choo for 2 years - had some management issues throughout my time there - not run very professionally in my experience. High employee turnover as morale not great. Good benefits though.

Good company.
Nice benefits. Sample sales, preview sales etc.
Starting to become more stingy though.
I have seen colleagues advance however they hire from outside too.

Great pay and extremely flexible. Great uniform allowance. Also get a 20 minute break. Must be good at clientelling as the company wants you to bring in prospective clients

Top Job Titles	Average salary
Sales associate 3 salaries reported	£30,833 per year
Designer 3 salaries reported	£62,100 per year
Stocker 1 salary reported	£45,000 per year
Retail merchandising manager 1 salary reported	£56,450 per year
Recruiter 1 salary reported	£37,500 per year

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