pharmacist

pharmacy dispenser

pharmacy assistant

delivery driver

warehouse worker

Kamsons-Pharmacy

 If you are looking for a fast paced and stimulating job- then the Kamsons Crawley shops are it. I have worked in Kamsons in South gate and in Broadfield a few times and these are 100% places i would go back to.

Unlike other big companies, Kamsons is innovative and very forward thinking especially in its operations. They are always well staffed and always have the correct technology to make jobs and lives easier. I only managed to work at Broadfield for a short time and was impressed with how functional the team was and how collaborative all the Crawley shops were. You definitely feel like you are part of a wider community. Also I received support not only from head office- but also from Kamsons pharmacists working in the local area. Having someone in the same profession nearby to offer advice is really handy especially if you’re newly qualified. Additionally I  had a very hands-on area manager who was easily contactable if there was any queries or issues and readily helped me solve them. 

With Kamsons, technical and managerial support are phone calls away and from my own experience, with other companies- this is never the case.

I think as a pharmacist, it’s so easy to feel so isolated but with Kamsons you’re never really alone and you always have that support when needed.

This was my experience with the company.

Partway through my employment Kamsons decided to take away my previous employment benefits despite originally having agreed and honouring them. 

With the help of the PDA I had them reinstated.

This is what followed 

No pay rise for almost a decade (the company purchased over 50 stores in the same period), 

Extreme reluctance and delay to a minor request for a better life work balance despite readily accommodating other staff, 

Zero acknowledgement or credit from the company for initiating or carrying out additional services/roles to benefit and promote it. 

Deliberate exclusion from the staff loyalty scheme despite being one of the longer serving employees.

A steady reduction in staffing hours eventually left me with having no experienced or trained staff and no help or time to train them. The resulting unsafe and incredibly stressful work environment eventually forced me to leave.

Requests for appropriate help were ignored by the company.

There is no HR department accessible to managers or employees. 

The owners appear unconcerned and are either too busy or preoccupied to engage or involve themselves with staff.

Sadly a 'family run' company in name only.

Community pharmacy is hard work, unfortunately it is the nature of the job. It is busy, fast-paced and often very stressful, and similar to every other job recruitment is difficult, but I really enjoyed my time working there.
Unlike some other pharmacy chains, management are all pharmacists and so they understand the challenges involved in the job, and the priority for patient safety over any targets. Certainly in the area I worked, there was a good support network between other managers and area manager approachable and very helpful. Also plenty of support available from head office. Pharmacists/managers generally work for Kamsons for prolonged periods of time which speaks for itself.
My experience of working for Kamsons was an overwhelmingly positive one. 
Salary is average to good, bonus scheme for managers good, but other considerations such as poor pension, basic statutory maternity pay, basic statutory sick pay only.

Appalling management higher up, and one of the worst paying pharmacies as they do not keep up with the rate increases or review your pay. 

Some of the staff are expected to take on so much responsibilities while others get away with doing bare minimum which gets overlooked especially if they are favoured. 

Management do not listen to you or help with any issues which just leaves you feeling unsupported and worthless.  
Some stores are overstaffed leaving people to stand around doing nothing while other stores are under staffed and struggling with an extremely heavy workload. 

People are constantly being signed off work with stress from working in some of their stores, they have a high staff turn over because employees do not get valued or listened to. 

Inner shop staff are lovely. Real team effort. Upper management will push you out quickly if you raise any concerns. 
Patients are amazing and you genuinely care for them outside of work hoping to see that bright smile the next week. The patients 9/10 truly care about you too which is a lovely thing!
I thought the company was brilliant for the majority of my time there. Regional management, at least in my area, was a rotten egg.

If you are the type of person to have an opinion or speak up when you feel something isn't right you will not last long in Kamsons. They like YES people. 
Different rules for different staff which makes for low morale. If your face fits and you put up and shut up you will be fine. 
Poor management, lazy management, no leadership, Management do not set a good example when they set rules but dont actually follow them themself, no duty of care when staff have health issues or personal issues. 

Pay doesn't reflect all the training one has to do. Our work load during the pandemic spiralled out of control due to the Gps not seeing patients but there was no gratuity for any of the staff. 
Morale is at an all time low currently. 
The area manager does not know what is going on in different pharmacies as alot of wrong doings are covered up in house. 




You get 0 training despite what they try argue is classed as “training” you’re only shown how to work their tills. They don’t tell you anything about different types of prescriptions and if you ask where a product is because you’re unsure after being there less than a week, you’ll get a sarcastic condescending response. You get no support from the management or other colleagues, they show no empathy whatsoever to issues that are effecting you. You’re barely spoken to by other staff throughout the majority of your shift, one of them couldn’t even say good morning or goodbye. The pay is minimum wage unless you’re over 21. I’ve never worked for a place for a shorter amount of time in my life. Would recommend to no one. Very hostile environment.

I have worked for this company for some time now. I have to say the support we get at branch level is excellent. We regularly get to see our senior managers and they are all in touch with the day to day issues of community pharmacy. Whilst the pay is of the going rate (not excellent or poor), the staffing levels really reduce stress levels meaning that each day we generally cope with the demand of the public. 
As far as a family run company goes this is without doubt the best I have experienced. 
As a company Kamsons are continually looking of ways to improve and develop individuals and I hope that my career continues to move in a positive direction with this employer.

Worked for the company for 12 years with absolutely no support from head office and management. No area manager to support for 18 years and finally when one is assigned would turn up at the pharmacy on my days off to basically intoregated staff about how the pharmacy was managed which made the collegues uneasy. In the end pharmacy staff (excluding some favourites) are just numbers. Ideas and suggestions to improve business were not good unless they originated from the previledged few at senior level. Staff turnover was mimimum but in the last 24months it is 90% at the branch should be an indication. Loyalty worked one way expected loyalty from staff but not reciprocated.

I worked full day and usually started by collecting prescriptions from nearby surgery. I learned how to:1) label and dispense prescriptions 2)order items 3)sell over the counter 4) prepare blister packs 5) serve the customer. My manager was one of the best manager, he was very organized and helpful. I had a very healthy and friendly relationship with my co-workers, they all were very kind. The hardest part of the job was when the customers asked me about medicine and I did not have enough information to answer their question. I really enjoyed serving the customers and build up friendly relationship with them.

Top Job Titles	Average salary
Pharmacist 1 salary reported	£59,000 per year
Pharmacy dispenser 7 salaries reported	£12.98 per hour
Pharmacy assistant 7 salaries reported	£31,992 per year
Delivery driver 6 salaries reported	£12.51 per hour
Warehouse worker 2 salaries reported	£12.89 per hour

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