office cleaner

room attendant

cleaner

housekeeping supervisor

head housekeeper

Kanso-Fm

What is the best part of working at the company?
Don’t poor management that talk to the staff like children. False job advertising. 

What is the most stressful part about working at the company?
So much pressure put on staff workers they are always made out that they are doing a rubbish job when they are not and horrible working environment is horrible everyone is miserable because they hate working for this company. Rooms get ripped apart and made to feel like it’s the end of the world even though rooms are always up to standard. 

What is the work environment and culture like at the company?
Horrible atmosphere. They don’t care about there employees and don’t always pay correctly and anything to save money such as only having one T shirt to work in everyday.

What is a typical day like for you at the company?
Job is so stressful even though a room attendants job shouldn’t be stressful nothings ever good enough for them and a lot of favouritsm. When employees try and leave they persuade them to stay which is ethically wrong giving them more hours then others.

Arrive early to arrange my supplies for the day and to avoid being given the broken vacuum cleaner.

Get given a list of rooms to clean and a tight estimate of how  long each room will take and a time card that says I start on time and finished at the estimated time.
Clean the rooms but get delayed by people being in rooms and wanting me to come back later, get delayed by people staying in rooms for 2 or more hours after check-out, get delayed by shortages on supplies, get no support from manager when I point this out.  Get no change to finish time on time sheet.
Get asked to do extra rooms but still get no change to timeshhet.

Regret the unpaid time.
Remember I need to repay training cost at an unfairly high cost if I leave within one year and this keeps me here for the next month.

Heavily pressured by management and area managers to do tasks in unrealistic times. Giving far too many rooms to complete as the staff keep leaving due to poor management and No training given.  Rooms not completed on time as linen and amenities always ran low or not in stock. Treated like a child. This is not a multicultural work place. 
Worksheets never ready on time, keeping in mind we are timed and paid for the time we start but they're never ready in time and we didn't get paid for the time we are told to come and perform our work for. Staff are continuously leaving as they are giving far too much work and the managers spoke to us like we were not human

Operation manager and area manager treat staff very badly, they have no respect for anyone, they only care about money, not people. If you oppose them and fight for people, they treat you very badly and oppress you, work is constant stress and they do everything to make you feel that way. They lost a lot of staff because of bad treating 

Typical day involves getting abuse from co workers and incompetent management.
Some of the staff extremely lazy and get away with it, when you mention it you are in the wrong.
You will get fired for no reason at all as "management" go on a power trip.
It's a disaster, don't waste your time.

Directors were only supportive when things went their way, otherwise, they were horrible to deal with. Management often took advantage of people with limited English or who didn’t fully understand the system. The culture was toxic.

Company is understaffed and the environment is very stressful from the moment you starts. At first it seemed like a good environment, however over time people showed their true colours. The only good things were the lunches, and the pay. 

I feel valued and appreciated on daily basis by Kanso managers. 
I receive vouchers on monthly basis for my brilliant staff. 
We are not just housekeepers, we are the heart ❤️ beat of every place we work in. 
I

Always running out of sheets, soaps etc for housekeepers, management doesn't stand up for staff, too drama filled with higher ups, however housekeeping staff were exceptional

Unreal expectations by management very o.c.d
No support 
Hours for work involved not planned properly
Staff high rate of leaving due to conditions 
They obviously need new management!!!!

Top Job Titles	Average salary
Office cleaner 13 salaries reported	£13.33 per hour
Room attendant 81 salaries reported	£13.21 per hour
Cleaner 80 salaries reported	£13.63 per hour
Housekeeping supervisor 24 salaries reported	£14.71 per hour
Head housekeeper 27 salaries reported	£38,907 per year

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