registered nurse

locum consultant

disability assessor

registered mental health nurse

community nurse

Medacs-Healthcare

Very rewarding. Management are not on your back. Half the other Carers and dedicated and professional, half are sometimes rude to Service Users, do the absolute minimum and then leave. This is not a job you would do for the money - however they will accept anyone at all. When I did initial training two people failed but they let them start anyway. If you are chatty and generally would feel good about doing something small to make someone's life better you will get on well. I have worked in Care Homes and found this job much easier as most Service Users require much less care.
I would say that at the time of writing (late April 2020) Medacs are not taking any (obvious) steps to protect Service Users or Staff from Covid-19 infection. PPE is very very thin on the ground and limited to absolute minimum 'by the book' standards rather than common sense. For your own sake and that of the vulnerable people you are working with I would not recommend working here until the crisis is over OR testing / PPE and risk management has dramatically changed. We have never had gowns and only allowed to use masks if a Service User has symptoms - although we are not warned ahead if they do. Often Covid status is unclear and communication with managers to Carers on the ground can be poor so its better to deal with Supervisors who also work locally (Managers based in Leicester). Vast majority of staff in management / office are caring hard working people but sometimes poor communication can lead to misunderstandings.

Working for Medacs Health care is really good. a  typical day at work is usually busy but also fun. While working with Medacs Health Care, I learnt a lot when working with service users. For example: I learnt to give more choices to service users and encourage them to be more independent in order to help them meet their full potential. I also learnt to communicate with  service users. For example; I learnt to use the right tone of voice while speaking to them, I learnt to slower my speech in order to give them time to process what I say. 
 
the co-workers are really good as we  all work together to make the service user feel safe and loved. They help me a lot and without them I wouldn't probably gained the skills that I have today. 

Working with Medacs health care  is fun but it can also be quite challenging at times. For example: Sometimes there's not enough staff and it takes us more time to meet the needs of service users and we have to rush all the time which can prevent service users from having their needs met. 

Although it can tough at times working for medacs health care, there are time that we really enjoy ourselves, especially when playing games such as Bingo, Cards with service users. Also having conversation with service users about different things.

there isn't enough hours for carers, carers not treated nicely clients abuse carers physically talk to carers as if we don't know what we are doing or treat carers like slave. i have learnt so many ideals which i know it can help me with my new job and in future, the most enjoying part of the job is client having a good talk about their life history being emotion when telling carers about their history cracking jokes with carers. the hardest part is when carers report a clients to the management and not doing anything to that until when social service get involved. sometimes its very busy at work but right now we are not busy the hardest part of this job is when you go to clients and they dont open the door telling you its too early or late and when you tell the management they say you should go back to the call again and you are only been paid once not twice, to me the management are not qualified enough they still need more training not just the carers that need to go for trainings. yes it was fun working with a lot of carers and learning from them was marvellous

What is the best part of working at the company?
Absolutely nothing. Not a thing. 

What is the most stressful part about working at the company?
Toxic culture, terrible 'tick box' clinical and personal support. Unachievable targets. Lack of clinical support. No supervision following training, limited access to clinical support 
Horrific complex criteria with so many grey areas it's impossible to get reports right. Criteria goes against my values and code of conduct, it's the 'PIP' way. 

What is the work environment and culture like at the company?
Awful, WFH, no support, toxic culture, 

What is a typical day like for you at the company?
Mostly spent trying to get clinical advice, because my professional knowledge and experience don't really come into it. Very stressful, there's is criteria to follow but it's a guide, you have to be very cynical to do the job and make assumptions. So many grey areas it's impossible. Start early, no lunch and work late to achieve targets.

Could be out from 6:30am until 11:00 at night and your availability means absolutely nothing. Constantly being rang whilst trying to work and even on days off yet when you try to call them regarding a client or rota you are put on hold or cant get through at all. Management constantly make false promises and communication is extremely poor. I used to love my job but with this company I just felt rushed and frustrated not being able to assist people as much as i would like to. No travelling time between calls and calls often overlapped on rota, when you call to try and sort it out they say they have when they havent and then they will blame you for the mistakes they have made. Holidays are never accepted as they are always short staffed due to the way they treat people. Office staff are rude. There is so much I could say and I would challenge anybody from the company about the points I have made. The only reason I lasted was because of my clients.

I have been working with Medacs for a couple of years but I have had to join another Agency because of the poor level of communication from the team I work with. (Theatres)
No one is ever available to talk to if you need to and they never get back to you you have to constantly chase them and when you do get them you can hear from their voice that they don't really want to talk to you.
I can tell my consultant my availability and I never get any work or I get work which is just too far away like hundreds of miles....this is really true.
Trying to get a response is near impossible you only get one when you go to make a complaint. 
If you want regular work and want to feel confident and trust your team to get you work and understand what you need ...unfortunately I would not recommend Medacs especially if you are doing agency work full time . I would recommend a smaller one where you will get a more personalised service and your consultants have time for you . 

GONE FROM BEING A GREAT COMPANY TO WORK FULL TIME FOR TO THE WORST WORK [ED] FULL TIME FOR THIS COMPANY FOR OVER 6 YEARS HAD PLENTY OF WORK T HEN WENT TO NO SHIFTS AT ALL OVER THE LAST TWELVE MONTHS AND NEEDED  TO GET WORK WITH OTHER AGENCIES FOR WORK AS A CONSEQUENCE UNCOMMUNICATIVE OFFICE STAFF WHO ARE IGNORANT AND DOWN RIGHT RUDE IN TONE WHEN ASKED QUESTIONS ON SUCH ISSUES NO TRANSPARENCY WHATSOEVER AS TO THE REASON AND TO ADD INSULT TO INJURY EMAILS STATING REDUCED RATES AS AND WHEN THEY REMEMBER TO LET YOU KNOW  THIS COMPANY HAS GONE FROM BEING ONE OF THE MOST TEAM SUPPORTIVE TO IGNORANCE AND BELIGERENCE AS A CONSEQUENCE OF ORGANISATIONAL INTERNAL CHANGES WHICH ARE QUITE CLEARLY NOT WORKING   ADVICE CUT YOUR PERCENTAGE BONUSES AND STREAMLINE THE STAFF TO CUT YOUR OVERHEADS THEN PAY RATE CUTS WOULD NOT BE YOUR FIRST PORT OF CALL TO THOSE WHO NEED THE PAY

I have been working with Medacs over 4 years now. Medacs was supportive and encouraging through out when needed someone to talk to regarding picking more shift in the process when i was buying my first house. I love all the managers i have worked with so far, always happy and friend no matter the situation. well as long as it is not your fault and you called in advance for any cancellation lol

I will alway recommend Medacs to both friends and family any time any day.

The hardest part of my job would be going to work on a ward that you don't like but with medacs support you will always be happy to sen go there because Medacs staffs will make sure you know where you are going to work and to also make sure you are happy to go there.

Medacs always understands my availability needs due to childcare problem at times, which I am forever grateful for.

Care is not sitting with old ladies have a brew!!! It means "Cover Your @*** Remain Employed!!"(Trainer taught us that! 1st clue at how difficult this role is..)  you need to do everything from cleaning a commode with urine and faceas in it, to a person covered in it. Domestic cleaning making beds ,hoovering ,washing pots, cooking, shopping- carrying heavy shopping loads. Assisting with Applying creams/  meds support, physio therapy. Even consider things you wouldn't think of you get asked to do all sorts very few things your allowed to refuse.
You need to be able to take been shouted at from everyone even staff that are supposed to support you most the time you feel very isolated and alone. Just reminding yourself that you have bills to pay and will find another job asap.  

Started off as a very efficient locum agency. They were always keen and proactive via  telephone and email.

I had very good locum  posts at first for about the first 10 months to 1 year. Some issues in post, but standard for the mess that is the NHS.

I ended up getting switched to a different placement manager (unsure of proper title) when my old one left the agency. 

Things went downhill fast. No work at all and the person at medacs was completely disinterested in doing anything about it. .

Minimal contact from Medacs. Didn't hear from them for months on end. Huge contrast to another agency who, whilst admittedly was struggling to find posts, were at least proactive in searching and kept in regular contact. 

I wouldn't be able to recommend Medacs to colleagues anymore. 



Top Job Titles	Average salary
Registered nurse 294 salaries reported	£27.07 per hour
Locum consultant 782 salaries reported	£110 per hour
Disability assessor 206 salaries reported	£39,771 per year
Registered mental health nurse 215 salaries reported	£24.50 per hour
Community nurse 211 salaries reported	£39,732 per year

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