service technician

it apprentice

assembler

purchaser

marketing associate entry level

Medstrom-Ltd

Medstrom is a company that really has the potential to go far and be an amazing place to work at. With amazing perks and benefits and a very welcoming atmosphere almost everywhere across the business. Its a shame that some of the management really do affect the job. 

I work in the manufacturing location for Medstrom and I have had a very mixed experience. I find the job enjoyable. The workload is easy to manage and the work itself is fairly simple. The atmosphere is good and the majority of people I've worked with are nice to chat to. However, there are lots of places where the company needs to improve. 

One thing I absolutely love about working here is the benefits that you are offered. Medstrom has an absolutely amazing rewards scheme that offer discounts and cash back at hundreds of places. Ranging from hotel discounts and discounted giftcards for IKEA. They also have a yearly Employee Ownership Trust bonus which is a great insentive. 

In my opinion, there has been a huge lack of training. I have worked in manufacturing since 2021 and it took them until 2023 to give me any sort of formal competency on the different stations and responsibilities of the production line. The managers and supervisors put you on 1 or 2 stations and keep you there for months and months at a time. 
There is a strong lack of communication too. This year, due to a lack of orders for new beds, I have spent a lot of time in different areas of the business. There are no schedules beforehand. The only notice you get is a text message on a Sunday late at night telling you where you are for the week, and they don't even pass this information onto the managers at other buildings. Often I have turned up where I have been told to go and the managers haven't even been informed that I am meant to be there for the week, meaning they haven't planned any training in and you often get pushed onto the jobs no one else wants to do. 

Furthermore, managers expect you to do things without asking beforehand. Things such as telling you to travel to coventry less than 12 hours before they want you to go doing a job you've got 0 experience in doing as well as having no important information on hand such as travel expenses, where to go, what time to be there etc. They expect you to go wherever with barely any notice at all. 

I have also found managers to be very pressuring in some situations. You pass on suggestions or questions and they either get forgotten or brushed aside. Supervisors will enforce the no personal devices rule, which is a rule I completely understand, but will then walk away immediately afterwards on their personal device. Its very 'do as I say not as I do'. 

Health and safety can sometimes be overlooked too. Suggestions to improve health and safety and the wellbeing of employees are overlooked or delayed if they are too costly and managers and supervisors expect you to lift way over the manual handling guidelines. If you refuse, you're told to just get on with it. 



I can honestly say I love my job and proud to work for a company that makes a difference. Medstrom is a fantastic place to work not only for the people/co-workers and management but also for its company values. This company truly values its employees and they provide a professional, friendly and positive environment in which to work. I have worked for the company for 3+ years and had a couples of different roles in this time, giving me the opportunity to work on personal development but when needed they have been accommodating and flexible to my work life balance. I feel supported by my manager, my co-workers and the company directors.
The business is fast pace and busy and in my role no one day is the same, but this is what I love about the job. I will be happy in my role for as long as Medstrom will have me ! :-)

I have been with the company for just over 3 years now and hope for many more years to come. Medstrom is a very welcoming and friendly company, with everyone being approachable and available when needed no matter what job role they are and where they are based in the country. The whole company is just one big team working towards the same goal and everyone is always happy to help and go out of their way to do what is best for both the business and the NHS.
Medstrom provide a good bonus scheme plus good birthday rewards and high street shopping discount schemes.
No one day is ever the same which keeps things interesting and you feel as if you are making a difference helping patients within the NHS, even if you are just supporting the wider team from Head Office. I feel supported in my job role and management are always happy to take on board any ideas/suggestions that anyone in the company has. I think the culture that the company has fostered, and actually enjoying your job everyday is the best part about working for Medstrom.

I've worked for Medstrom for 6 years and have loved every minute of it. The business has a real family feel which hasn't been lost despite the rapid growth within the business. The management team are not only fair and supportive but also extremely approachable at all levels, rather than there being a barrier we are actively encouraged to reach out to them for guidance which has been refreshing. On a more personal level my immediate line manager has supported, developed, and encouraged me and given me the confidence to achieve my goals which is something I have not had in any other business. Medstrom has a great ethos and fantastic values which are embedded in everything we do. When workload is high or stress levels are up I know I can call any member of my team for support. 

Medstrom was by far the best company i have ever worked for. The team were supportive, inclusive, caring, knowledgeable and kind.  I have never felt more at home in a job than i did with Medstrom. The company ethos is unmatched, the patient comes first in every way possible, and the products they provide are life changing. I didn't realise i could be so passionate about medical equipment, but when you see the time, effort and love that goes into each product, you realise how special they are. I had to leave Medstrom for personal reason, and to this day it is one of my biggest regrets, with any luck they will open a new post and i will go back in the future. 

What is the best part of working at the company?
None. Bad pay, terrible clicky mates culture. Favouritism is rife. No bankholidays off, no Xmas holidays either. 

What is the most stressful part about working at the company?
The dirty cleaning of mattresses.  You don't know what you will catch. And it's not a clean room environment...its in a warehouse. 

What is the work environment and culture like at the company?
Toxic all friends and family environment. 
Favoritism is rampant and they get away with longer breaks and you can't complain as nothing gets done.

What is a typical day like for you at the company?
Hot, dirty and very physically demanding job.
Heavy repeating lifting.

I've worked for Medstrom for 7 years.  Since joining, Medstrom have sponsored and supported me through getting a professional qualification for my role.   There are always opportunities for training and with regular employee development reviews, it's a great opportunity to express what you want to achieve and how you are going to get there.   I really enjoy my job and work with a fantastic team of people.  The recent introduction of the employee ownership trust offers both a sense of security and a vested interest in the success of the business.

Having started out within a placement role, Medstrom has been a fantastic company with which to develop professionally and personally. Regardless of department or role, everyone is there to support one another, hence why there is such a family feel about coming to work each day.

There have been plenty of opportunities to develop and gain additional skills and you are actively encouraged to use your initiative and drive projects forward for which you identify a passion. I thoroughly enjoy my role and the diversity that comes with it each day and wouldn't want to work anywhere else!

I joined Medstrom 10 months ago, having over 23 years of experience working in similar roles.
I can honestly say it is the most supportive company I have ever worked for.
To say they are a 'Family', is no understatement. The commitment and investment in their staff, is second to none. I feel extremely valued and respected.
I am totally supported by my direct line Manager.
The professionalism and culture within Medstrom, to provide the best possible solutions for their customers, is such a privilege to be a part of.  

working with medstrom was always a big challenge for me because I always set the bar higher and higher and try  to test my self-limits and i found it very amazing to work with a team of good technicians and service engineers helping us to demonstrate a great service value for NHS  and especially a great service for  NHS patients we have been always a great team who gives and extra formula to our clients and put that smile on their faces when we solve the problems and the 100% satisfaction  was great experience really i will have a prevelage to have it again and again.

Top Job Titles	Average salary
Service technician 1 salary reported	£25,000 per year
It apprentice 2 salaries reported	£288 per week
Assembler 1 salary reported	£13.14 per hour
Purchaser 1 salary reported	£26,000 per year
Marketing associate entry level 1 salary reported	£18,000 per year

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