assistant

protection officer

cleaner

training manager

station manager

Merseyrail

I was super excited to work here, a solid, permanent job that claimed to have avenues after avenues of progression. 

What was actually the case is that they had everyone work like robots. They treated people like idiots and they continuously questioned everything you did. 

I'm unsure if that is because I have a loud personality and have always had opinions on things or whether it was because I was going through a rough time with my mental health but I can say for certain you are watched like a hawk, treated like a child and in truth bullied by other staff members. 

I would NEVER recommend working here, especially not in the "flagship" Liverpool Central, the management are childish and manipulative. The other staff members were in cliques and if you don't fit in, you simply won't succeed. 

Worst place I've ever worked. 

Perk - Free train travel. Good wage.
Merseyrail staff are all so lovely! Very friendly.
Very structure set shifts so it isn’t a job if you need flexibility. 
You get given two days off a week (usually apart from each other) and at some point you can be put on 9days straight, so it is a job you need to commit a lot of time too! 
Working with the public has it’s good and bad moments, if you enjoy keeping busy you’ll enjoy event days/rush hours 
But the pressure off some Management on the underground is unrealistic, you couldn’t do right from wrong even though you’d do exactly what you were trained to do (many staff experienced this) this is what ruined the job in my opinion also there attitude to genuine sickness wasn’t nice they'd just want you in work. 
I wouldn’t recommend the job. 
(Unless you go for retail or train crew.)

During my time at Merseyrail I was under the grade of ​on-board cleaner and up until December 2019 I worked part-time in which I then transitioned into a full-time role. My key aim was to provide an excellent and sufficient service to passengers on there journey and maintain the presentation of a train. During peak hours or big events, the working environment can be overwhelming. demanding in which I had to remain calm and handle these situations while maintaining a professional manner. I have communicated with people with a variety of different backgrounds and believe it has helped me develop key people skills and the ability to work with large sums of people at any one moment.

Every day is different and the staff are open, honest and friendly.
I learned Health and Safety, Railway Rules and regulations. Track side safety. Writing risks assessments and accident investigations.
Workplace culture was Safety and customer service.
The hardest part of the job was helping staff deal with change.
Speaking to the people who worked for Merseyrail was the most enjoyable part of my day.

Over the top health and safety were customer's are always right and employees are always wrong 
Management dont have a clue what happens in the real world just following guidlines and never listen to any type of feed back
Money not bad but have to put up with idiots who think they know it all and have never done the job 
Good benefits free rail passes and reduced fares 
Out of 10 i would give them a 2 and thats only for the benefits

I worked as a train driver at Merseyrail for 26 years and worked 31 years In total for BR/Merseyrail I enjoyed most of my time there but had personal issues I had to deal with which I was supported well by the company and looking back reflectively have come to realise that they were a very good company to work for and helped me despite my reluctance to accept at the time

Very very little considering for some for some time about practice religion. No diversity. Too much favouritism for a some people. Managements are nightmares as they makes enemies for who they are not like them especially who are from different cultures and obviously who try to do practice their religion. This company never liked any practice Muslim.

What is the best part of working at the company?
Opportunities, benefits and great people.

What is the most stressful part about working at the company?
Getting up early, finishing late.

What is the work environment and culture like at the company?
Pleasant, very busy at times so had to be alert.

What is a typical day like for you at the company?
No two days are the same. Testing.

I work at Merseyrail between May 2019 - November 2018. During that time, I was put at Central, Southport, Moorfields, Conway Park, Formby, both Bootle station, Liverpool SouthParkway and Freshfields. I recommend working at Merseyrail due to the good pay and friendly staff there. My one criticism of the company is that the hours are long and you can struggle to have a social life.

A challenging place to work due to the traditional nature of the railways. The company is keen to encourage innovation but suffers from a lack of staff  buy in. The role has helped me learn how to influence change by understanding how people view their work in different way.

Top Job Titles	Average salary
Assistant 4 salaries reported	£27,748 per year
Protection officer 3 salaries reported	£39,477 per year
Cleaner 4 salaries reported	£25,868 per year
Training manager 2 salaries reported	£16,630 per year
Station manager 3 salaries reported	£44,858 per year

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