director

social worker

shift leader

senior social worker

senior psychologist

North-East-Lincolnshire-Council

I begin by setting up the cafe or musuem, getting prepared for the day ahead and getting prepared for customers to come through the door upon opening. Prepping food, cakes and drinks so they are ready for the customer as soon as we open. On a busy day I will job rotate by serving customers, making food, washing up hundreds of pots, clearing tables, cleaning the kitchen and cafe and then closing down the cafe. 
If I were to be at Tourist Information Centre instead this would be different as the job is computer based and I would provide information to the public and this job is a lot more laid back and calm than working in the cafe. I do enjoy this as I get to talk properly to the customer rather than feeling like I have to serve them as quick as possible, Here I am able to take as much time with the customer as the customer requires. Here I book tickets for customers for National Express, Caxton Theatre and Grimsby Auditorium using different booking systems for each. I use the intranet, Microsoft Word and Microsoft Excel. 
I have learnt a lot at my time here, how to work with many different people, how to work independently and as part of a team. I have learnt how to deal with different customers and sometimes awkward situations. I have learnt how to cook and how to make coffee and how to deep clean a kitchen. I have also learnt first aid and fire training whilst I have been here. 
One of the hardest parts of the job is to deal with mess and small spaces, the kitchen is very small with lots of people in it and lots of mess. One of the most enjoyable parts of the job is getting to meet new people almost daily and getting on with my co-workers each day.

I enjoyed working for North East Lincolnshire Council, from the beginning I was welcomed and upon explaining that I was new casual worker they took this into consideration and offered me plenty of advice and assistance, it was not very long at all before I felt part of an effective team.
I was not forced to work any hours that did not suit me and showed gratitude towards me when I agreed to do shifts at short notice.  The standard of training given to me was first class and taught me a lot.  I met a lot of delightful people whilst working for the council, colleagues, admin staff as well as service users.  I would happily work for this important organisation again.

Hard working environment, strategically led and priority driven, political influence.  
Huge financial pressures linked to challenging efficiency programme and budget balancing issues.
Good people, nice working environment and employer heavily reliant on loyalty.
Excellent but diverse team to manage.
Not enough hours in the day, but working together as a team we constantly deliver.
Time flies, diverse and unexpected working demands and situations.

What is the best part of working at the company?
Used to be a decent employer but that is no longer the case. Best part was deciding to leave

What is the most stressful part about working at the company?
Toxic and bullying managers all the way to senior levels 

What is the work environment and culture like at the company?
Toxic, unhappy, bullying from managers to senior high level management

What is a typical day like for you at the company?
Horrendous, stressful, micro managed, not allowed to think for yourself or speak up

General work processes were fine and I had a lot of room to expand and devlop my skillset as well as evolve the processes within the organisations to better modernize and increase productivity on a day to day basis.

However frequent restructures and lack of concrete direction from the higher-ups make it a very stressful and mean spirited environment to work in.

I have learned to value diversity and embrace change whilst working at North East Lincolnshire Council.

Each person has a different management style and the workplace culture is lively.

Hardest part of the job is dealing with peoples upset with the nature of the job. The most enjoyable part is helping people and giving excellent customer service.

Not very good and they dont take disability seriously. They have also got a like it or  leave attitude. They are also not bothered about family life all senior management about a taking in the price for the work that other people do on the ground and when it comes to the real people getting recognised they don't like it all they try to water it down staff morale is very low and people are always off with work related stress leaving or taking time off due to work-related stress

With local government cuts, working for public sector organisations will get you a lower rate of pay than you can get in the private sector.  That said, the atmosphere among the staff was friendly, although that was more down to individuals.

The service has now been streamlined so that it's more of a call centre environment, which makes it difficult to relax in the role.  It is often difficult to progress within the organisation due to staff not leaving.

Best people to work with, started as an apprentice and they built me up to be the employee I am now. A real shame they could not keep me afterwards as I was an apprentice however I have now got myself into university and doing something I love - and I thank them for the encouragement, help and friendships I made while I was there.

Children’s services is over stretched. All the permanent social workers are leaving due to the high case loads, poor management and work pressures. They have higher than average agency workers and overseas workers who are unable to drive to see families and can’t input on computers due to never using them in the past. 

Top Job Titles	Average salary
Director 1 salary reported	£120,000 per year
Social worker 1 salary reported	£31,132 per year
Shift leader 1 salary reported	£63,194 per year
Senior social worker 1 salary reported	£32,234 per year
Senior psychologist 1 salary reported	£49,714 per year

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