cleaner

caretaker

supervisor

payroll manager

electrical engineer

Smc-Premier-Cleaning-Ltd

Where do I start?

I had booked a holiday in which I would only be missing 3 shifts of work. I told my supervisor 3 months before and she confirmed that those dates have been booked off for me and in order for cover to be arranged. 

So when my trip was approaching, so naturally, I asked a replacement supervisor if he was aware that I had booked 3 shifts off for holiday. He had not only didn't bother to check my holiday dates but he had left till the end of the week to attempt to arrange cover. during one of my dates on holiday, even after being told 5 days before, I was contacted by him on one of my booked off shifts saying 'I've just been informed that you've not turned up to work'.  and continued to complain to me that there was no one cleaning or locking up the building while I was away. 

Completely unprofessional, rude and unorganized
No communication between all levels of staff

Another example of this;
Supervisors had been told 2 weeks prior to running out, that none of the cloths had been collected by a supervisor/ manager to be washed and brought back. I had requested that someone bring some replacement cloths so we could continue our shifts in the meantime.
After promising to come 5 different occasions, stretched over 2 weeks, I had no supplies to do my job
it was another week before I arrived into work to seen that 4 cloths, 4 CLOTHS had been put in reception. (for reference i had been using  4 cloths per shift) Not only that but the 4 week old dirty cloths were still sat in the cleaning cupboard.

Upon confronting a manager, she claims 'you should only be using 1 cloth per shift, 4 will last you the whole month'
Which is pretty disgusting considering you will be going back and forward between cleaning inside microwaves and inside toilet bowls.

This issue was never resolved by SMC, upon telling the clients of SMC they were disgusted and the receptionist of the building offered to wash the cloths for us. I wish luck to those work in the building next.

SMC doesn't care about their staff, reputation or clients. I've never been paid for all my overtime or cover. Unorganised, rude and careless. absolute stress that no one needs in there life.
 Would have given no stars if I could.
 DO NOT BOTHER.

DO NOT WORK FOR SMC
DO NOT APPLY

You get no breaks at all what's so ever cos they run you wild all over Manchester nd out of manny. Start work at 4:45am finishe 10:30pm if your lucky nd your not getting home till half 11 quaghter to 12. get no breaks what's so ever even tho they say you get breaks, they call you out on your breaks so have no time to eat. In a week, i had less than 10hrs sleep. Honestly, I hadn't eaten for 2 days cos had no time for breaks. I left that horrible place. No1 wants to work for them. They give you a 5hr job nd make you do it in 2hrs or less. Don't get me started with the pay. I have just been paid £114 for last week. Paid me for 12hrs when I worked 10 n half one day nd 12hr another etc. Cheeky. DONT NOT WORK FOR THESE PEOPLE IF YOU VALUE YOURSELF. They do not care for your health. The way they work their employees is against the law. Run for your life if you know what's gud for you.

Do not work for these people unless you know the law on holidays and pay. They literally make up there own rules and try to get away with it. They tell you you don't earn holidays for the first or last month you work there. Totally wrong. I had to fight for what was owed. Your not told until last minute if your holidays have been granted and sometimes your holidays are put on hold until they can be bothered to except them. Never got paid my  last wage so had to chase it up, being told nobody had collect my work clothes from my place of work.(not my fault) No reply to resignation letter. Rude (certain) managers who have absolutely no idea what the other managers are doing. 
On work front, no check up of work, no training what so ever and hardly any cleaning stuff delivered. Colour coded work barely happened as it wasn't delivered. So glad I'm out of there.

SMC Premier are a small company that are a rapidly growing which shows their quality and competitiveness in their marketplace.  This provides a platform for job security as well as many opportunities for staff to learn new skills, take on additional responsibilities, have variety in their role and never be bored.  It is recognised that their are loads of areas to improve but that is what makes it an exciting place to work.... and all with good work life balance. 

What is the best part of working at the company?
Lovely staff very nice place to work for good customer service I used to work for smc I wish they would have me back 

What is the most stressful part about working at the company?
Nothing stressful at all about working for smc

What is the work environment and culture like at the company?
Very good and good culture very friendly staff 

What is a typical day like for you at the company?
I just used to go in get my bucket and clean all the rooms just a normal day

I would not recommend working for this company as I was there only 3 days help and found that no cleaner apart myself had any training every location I went to there was a complete lack of stock and you will have to struggle and work under stress as for receiving any wages owed the company has completely blanked me, and have  ignored the law I worked for 3 days but they are refusing to pay my wages I am now forced to have to take legal action for the citizens advice to be game wages owed by this disgusting

Worked at a refuge for over a year, the refuge gave 3 months notice on ending the contract, SMC didn’t tell me a thing, didn’t hear from them Until the manager rang me the day before the contract ended &  told me “because it’s your last day tomorrow I’m just phoning to tell you to leave your uniform, ok bye” they are a very selfish company and I would never ever go back working for them! Good look to anyone who works for them in the stockport area! 

By far the worst job i've ever had! For a simple cleaning job it comes with a lot of grief, management completely ignore you unless they need something. Lucky if you get paid for the work you do as you constantly have to contact payroll to correct wages. Co-workers weren't too bad but wasn't around them much to notice but a few arguments have occurred over finishing times.

If you want to enjoy going to work and actually get paid for the work you do then DO NOT APPLY.

This company thrives on getting the most out of its employees whilst not caring about them or their wellbeing. They cause stress anxiety over late and wrong pay, holidays and hours worked. You do not feel trusted, valued or listened to. They expect you to do your job effectively and on time but if you ask for anything you are left waiting or ignored. The standard of equiptment and PPE is shocking. 

Terrible company to work for, should have been 5 members of staff (which the company were getting paid for) always 3, never any cover! No contact from Management, just expected to get on with it, got to the point where we just did basics as not time! Always chasing up supplys, wages and holidays were never right! So glad I am away from this company!

Top Job Titles	Average salary
Cleaner 63 salaries reported	£12.69 per hour
Caretaker 4 salaries reported	£12.50 per hour
Supervisor 4 salaries reported	£13.75 per hour
Payroll manager 4 salaries reported	£34,875 per year
Electrical engineer 1 salary reported	£15.00 per hour

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