incident manager

business development executive

warehouse worker

associate

purchaser

The-Barcode-Warehouse-Ltd

Quite a lot of variety in products having to be supported to customers who contact via Phone or Email primarily.

Being able to get hands on with products and do self learning to better your knowledge and be able to offer better support to customers.

Using varieties of software to configure and support the products and being able to use software you wouldn't normally come into contact with outside this field.

Some frustrations of the job stemmed from the Companies Own Software for managing and logging the work which was frustratingly slow to work with and often overly convoluted. This made the admin side of the job a bit laborious.

Department Manager who seemed set to do anything to lower the department's atmosphere and stop colleagues from interacting and establishing productive relationships. This led to lots of hours of uncomfortable silence within the office.This probably contributed to a high staff turnover in this department of the company.

Long days of 8am to 5pm in the Office with then additional hours spent trying to get to the site in the morning or away from it at the end of the day due to the poor road network around the company. This often saw an additional 15+ hours a week in just commuting meaning you were often away from home for 11-12 hours a day which was very hard on family life and social balance.

Working at the Barcode Warehouse has been the best decision in my career to date!  I have worked here for nearly 8 months and have never looked back, they have a real focus on not only the success of the company but also employee well-being, taking their value of "our people" to a new level! 

My team are positive & welcoming and the role has given me the work/life balance that I needed.

The business is supportive and I am given all the training I need to achieve, take ownership and do my job well.

In a typical day at The Barcode Warehouse, we collaborate with different departments and work together to bring innovative technology solutions to our customers. 

If you are looking for  a fast paced, well organised, and happy work environment then TBW is the place for you.


TBW is a very good place to work, a company with a lot of support to everyone and management team always willing to help and listen. 

Sometimes can be a bit stressful when we have major incidents but the team is very supportive and managers are always checking we are handling all ok.

Work here is a great opportunity to learn and progress in the areas that you like. The business have a lot of great activities to involve all the departments.

Salaries can be a bit lower than other similar roles but I appreciate the perks that the company offer, for example the NVQ opportunities; free coffee, milk, tea and fruits; birthday off; opportunity of hybrid work (home/office); great people to work with and a lot more.

From when I started to where I am now I have had constant support and guidance, all management are helpful and friendly. The office is a very well kept and nice place to work. If I happen to forget to go on a break I am told by my manger to make sure I go and use up all my time which I find to be a nice change of pace where managers actually care about their employees well-being, throughout my training, I was constantly told I was doing well and if any mistakes were made they were corrected by my manager and explained to me as to why it was a mistake. Overall it is a great place to work and is very encouraging. 

I joined The Barcode Warehouse during the pandemic, so have only been to the offices a handful of times for inductions and training, however their nice, open and spacious. I've got up to speed with everything while working from home with regular meetings over teams. The management/exec team's are very knowledgeable and down to earth, always willing to help. There are always raffles for charities and notifications around achievements within the company.  It's a great family-run business with opportunities for progression.

There was a high turn-over of staff in the time that I worked in the call centre. I saw a lot of people arrive and move on which suggested it's temporary kind of job that is useful to gain experience with. You get a variety of customers on the phones and it can be difficult when they are always coming to you with a problem so it was not uncommon to have angry and annoyed people. You learn to have a lot of patience. The work itself was pretty dull.

I’ve enjoyed my time at TBW. Since starting, the training team and management have been very helpful and supportive. One of the first things I noticed is how friendly everyone in the workplace is. Help is there if you reach out, they offer additional support if needed and my efforts have always been recognised and appreciated. It offers very good career progression and experience. Great place especially for young people such as myself. 

I worked in the sales teams for a few years, and really enjoyed building up my customer accounts. The commission was uncapped so the harder I worked the more I earned. There are some huge brands they supply to, and we were never short of leads and enquires. The only reason I felt was I was relocating, but this job people are key and has a great people culture and management. Definitely worth applying! 

The Barcode Warehouse has a great office environment, it feels quite laid back and never too stressful, and my fellow employees are genuinely really nice to work with too.

The company often gets involved with raising money for charities such as having bake sales, non- office wear days and sweep stakes which are always fun!

A downside is if you drive, the industrial estate can take a long time to get out of, as there's usually a lot of traffic.

What is the best part of working at the company?
Change of Direction in my career

What is the most stressful part about working at the company?
Lack of support in training. Not enough training facilities

What is the work environment and culture like at the company?
Accounts Manager favoured certain employees over others. 

What is a typical day like for you at the company?
Busy, but having to ask what needs tasking next as no programme to follow, due to lack of training.

Top Job Titles	Average salary
Incident manager 3 salaries reported	£25,400 per year
Business development executive 3 salaries reported	£26,333 per year
Warehouse worker 2 salaries reported	£25,397 per year
Associate 1 salary reported	£25,397 per year
Purchaser 2 salaries reported	£20,760 per year

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