line cook

server

housekeeper

sous chef

kitchen porter

The-Gleneagles-Hotel

I worked in the Strathearn restaurant as a chef de rang and it was my first job out of uni. The hours were very long, about 250 per month and lots of split shifts (normally 4-5 per week). A normal day would be 8am-1pm then 4.30pm-12 midnight then repeat for the next 5 days. Lots of the staff are students from hotel schools in Europe who are doing 6 month placements, they're lovely but it means constant training and constant staff turnover, I was only there for 18 months but was one of the most experienced members of staff. The management did their best but the pressure for standards was ridiculous. It had a very toxic culture of living to work and expecting you to come in on days off when they were understaffed. I made some life long friends but I would never recommend working at Gleneagles to anyone.

Did a festive season here in the restaurant. Good pay and the managers are straightforward. Work here for a few years and you'll be able to get a job in any hotel in the world. Gleneagles is a big player. Just be prepared to put up with some arrogance from managers - but you'll get this everywhere and you shouldn't let it put you off. I've worked in a number of hotels doing seasonal work and this one is close to if not the best hotel I have worked at.

Gleneagles is a 5 star hotel and the pressure is put on all the staff to maintain that, you have to know what you’re getting into before starting, I unfortunately didn’t and it’s only now that I’ve left after 3 years that I can see it for what it was. It can be tough jumping around different departments, working long hours, sometimes dealing with “challenging” guests but no job will give you experience (and pay) like gleneagles can. It is tough, but it can be exceptionally rewarding.

No training structure.
Expected to know the job.
Unfriendly colleagues - didn’t feel welcomed because I wasn’t local as most of the staff are/were.
The department manager’s desk was situated with the team. She was unapproachable and pretty unknowledgeable. She has her favourites which created tension.
No uniform provided so didn’t feel part of the ‘team’.
Very cliquey, gossipy environment throughout the hotel.
Big disappointment for a world renowned establishment.

What is the best part of working at the company?
Team is fantastic and we all muck in to get the job done 

What is the most stressful part about working at the company?
Management who don’t understand the role fully

What is the work environment and culture like at the company?
On paper, first class, in practice officious and hierarchical 

What is a typical day like for you at the company?
Busy and varied delivering items and picking up laundry

 Free uniform.  Great training  lovely place to work excellent sights ..start and management friendly.  Best this your get free lunch when you train . Staff restaurant lovely great food..

Gym for staff rubbish. 

No TV in own rooms and no Internet 

I worked as a Spa Therapist for over a year. Lovely Spa but the management and organisation was so bad for a 5 star. Management were more concerned about petty things other than real life. Poor pay for a qualified job, overworked to make targets, just a number with this company. Also never got tips that were left by clients. You dont get the perks they say when you start. When you try book a room they are always full. 

Poor communication, they expect a lot from you almost immediately. Training should be more hands on about what you're specifically doing day to day instead of hearing about the company. Should be short and concise not boring and drawn out. Too many mangers not doing anything.

Overstaffed in different roles and severely understaffed in others. 

Gleneagles provided me with excellent experience workplace experience. I firstly worked as an evening room attendant. My colleagues and I had to ensure that guests received their turn down service before a certain time. When I was promoted to day porter, I was handed more responsibilities. In this role I also learnt managerial skills.

Very good company to wotk for. Plenty of different outlets you can strive in depending on your targets. Can be very busy at times and the lack of experienced team member can have it's own issues. Overall satisfied with my experience here and made some very close friends along the way. Good times but glad I've moved on.

Top Job Titles	Average salary
Line cook 31 salaries reported	£41,064 per year
Server 19 salaries reported	£33,246 per year
Housekeeper 27 salaries reported	£15.79 per hour
Sous chef 15 salaries reported	£47,953 per year
Kitchen porter 9 salaries reported	£31,764 per year

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