tire technician

customer service representative

depot manager

warehouse worker

regional sales manager

Tructyre-Ltd

I worked in the customer experience centre and you are essentially a jack of all trades and they pay you minimum wage. 

Any day you can be asked to do invoicing, admin work, call centre work, training new starters, analysing complex data and any thing else that comes up and they don't listen to anything you have to say in regards to your own work load. For all this work you get minimum wage. 

The environment is terrible. There are nice people on the team and the team leaders are generally decent, but the senior leaders in the company, which ranges from Ops managers to the head of the CEC and the Senior Leadership Team, have all have fostered a culture of disrespect, bullying and misogyny. 

The CEC is full of senior leaders who are fumbling about, trying anything to improve things without giving it due care and thought. This leads to half baked ideas being implemented which annoys the people they are aimed at which has led to a mass exodus of staff. 

Instead of trying to improve things, managers just issues threats to try and force things through, even though there are fundamental problems with ageing systems and overly complex problems. 

The company has massive problems in recruiting and retaining staff and with everyone at the bottom being paid minimum wage, then it won't be long before this company is shutting up shop. 

My advice for anyone thinking about a job here would to be to go elsewhere. There are better paid jobs with less stress a better work life balance. 

If you are considering this, heed my warning and just run! The management in here are the worst you will ever come across! All ego and no direction! It’s tan by a poor excuse or a resource allocator, and the trainer is the laziest, troublemaking, pathetic excuse for a human! There’s no training opportunities and zero management opportunities, well there is… but you have to be a favourite of one of the senior management, and even that is at a push! Working shifts are 7-4, 8-5, 9-6, and that’s the old shifts, now they know they can’t get people to stay or work for them so they have put both roles into one for no pay increase! And they genuinely believe they are competitive, 8 people have left in October alone, and they all have got jobs for less hours and more pay! So keep looking elsewhere, until the management get moved on and they bring in people who know what they’re doing! There’s no hr on site, and if you need them, you have to email them and wait 48 hours minimum for a response! I’m being serious about all of this! None of this is a lie! Run, run and never look back! Overtime is paid at single time until you do 48 hours work then it goes to time and a half! That means you’d have to work your normal shifts and a full day on the weekend to even see higher money! I didn’t even get a 1-2-1 or a return to work for 10 months before I left! 

Worked here for 20 year well ats before  it went to tructyre. Lasted 3 for tructyre  long days no breaks very demanding  bosses want you to drop everything  for them. Working  all day Sat and Sundays  for time back when asked for your time back the say oh you carnt have this day and you carnt have this day because  so and so off sorry it dont work like that. The final  straw for me was when I need an operation  for something  I did Working  for them and the wouldn't  pay me. So I left after all that service. It was the best thing  I ever did was get out of that place so much happier  now get to spend more time with the family  now. The place I work for now are so layed back and treat you like family  and not a number the only thing I wish is that I should have done it sooner. Got to work with some cracking lads at the depot I was at . The only problem  with tructyre is the higher management  have not got a clue what going on the think chucking money at fitters is the right thing to do. How wrong are there lol. Get rid of them at the top and there mite stand a chance of keeping  the few good staff the still have Working  for them until the sort the management  out am afraid to say the a sinking ship.

I really enjoy working at Tructyre. The hybrid working setup makes it easy to balance work and life, and the atmosphere across the business is genuinely friendly and supportive. Everyone, from colleagues to management, is approachable, and there’s a real sense of teamwork.

Safety is at the forefront of everything we do, and this is driven home to every employee so we all work to the highest standards. The pay and benefits are great, and the bonus scheme is a nice extra. I appreciate how management encourages open and honest conversations – they really listen and work with you to find solutions. My manager trusts me to get on with my role, gives me the freedom to make decisions, and supports me in developing my skills.

There have been recent restructures across the Euromaster group which have an impact on the back office and made people question Tructyre as a business, but we have all pulled together and we strongly believe our future is moving forward and developing.

It’s a company where you feel valued, encouraged, and part of something positive.

Could have been a half decent place to work....sadly this isn't case.
The work is nothing exciting which isn't always a bad thing, but when you are treated like just a number, it makes a dull job 1000 times worse.

Some of the treatment of staff I witnessed during my time there was nothing short of shocking. 

The work/life balance doesn't exist, not in the minds of the upper management.  The amount of talented and hard working staff that were ground down by the bad decisions, dodgy practices and unrealistic work demands.

For the most part, the people I worked alongside made me get through the day, but even still there were periods of a toxic work environment. 

Most of the team leaders seem to want to do right by the staff but hit brick wall after brick wall with upper management.

The upper management for the CEC are the sole reason myself and many others left and I can't see things improving until their current reign ends

Do not under any circumstances take a job with this company. Management are a disgrace, talk to anyone below them like dirt on there shoe. The management also make the workplace an uncomfortable environment , all they do is walk around on there phones chain smoking and passing judgement. Not one of them would be able to put in a hard day's work. The only employees who are valued are those who are willing to kiss the management's feet, pass information on there co workers and make the coffee for management. Please have more self respect and seek employment with a company who values you on your work ethic and not your ability to tell tales. This is like a twisted version of the playground only difference is these unsavoury characters in management are playing with people's life's. Personal vendetta is common place and if your face doesn't fit you will be pushed out the door. Hopefully this information is enough to help you make the correct decision STAY AWAY FROM TRUCTYRE

Not a good place to work at all. Some people will make the days bearable. Management have no idea what they are doing day to day. 
The payroll team is almost impossible to get a straight answer from too, if you have issues with your payslip ( which happens often) you will have to wait days for a reply and they will take no accountability for making a mistake that makes you worse off. They also seem to just not read your queries properly and sometimes reply with something unrelated to what you have enquired about.
In my opinion there is a weird culture of promoting/defending predatory and creepy  behavior in management which is alarming to see

Our team management style is both supportive and effective. Leaders set clear expectations while encouraging open communication. Everyone feels valued, and that creates a motivating atmosphere where goals are shared and success is celebrated together.

The workplace maintains a strong focus on health and safety. From proper training to ongoing risk assessments, the protocols ensure we can do our jobs confidently. There’s genuine care for staff wellbeing, which makes for a secure and professional environment.

Nothing beats the buzz of meeting our targets! Whether it’s weekly goals or long-term objectives, there’s a real sense of accomplishment and pride. It brings the team together and fuels us to keep pushing higher.

Good bunch of lads in the depot but that’s where the pros end, only had 3 days off a month and like a walking zombie after a few nights on call then expected to work all day aswell. If you physically can’t do this because you are so tired they will dock your wages. Constant faulse promises from management. A big company that doesn’t care about its employees, you are just a number who can be easily replaced. Finish time is half 5 but good luck getting home before 6 and if you refuse to do overtime when asked to because you have plans at home, you will be sacked or disciplined. All in all a complete shower of s***.

What is the best part of working at the company?
The best part of working at tructyre is when you no longer do work for tructyre

What is the most stressful part about working at the company?
This company expects everything from you and gives nothing back in return, it is by far one of the most stressful places I've worked at due to the inability to supply you with what you need day to day to do your job 

What is the work environment and culture like at the company?
The work environment is toxic and management blame fitters for their own shortcomings

Top Job Titles	Average salary
Tire technician 182 salaries reported	£34,354 per year
Customer service representative 9 salaries reported	£25,847 per year
Depot manager 17 salaries reported	£39,626 per year
Warehouse worker 2 salaries reported	£26,971 per year
Regional sales manager 3 salaries reported	£42,500 per year

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