truck driver

warehouse worker

transportation supervisor

transport manager

transportation coordinator

XPO Logistics

Ok, so you're getting told off even by getting 1 minute late? that is crazy isn't it? especialy that the buses are often very late in that area. 1 year ago, when there was a lot of snow and people were not able to come, the manager wrote an official letter telling us that it was wrong we didn't come, and if we do that next time there will be consequences, they DO NOT CARE about employees safety at all.

Yeah, they don't care, the job I was doing (putaway), and most of the other jobs on site, require you to break "safety conduct", in order to reach your KPI. You heard me right, you need to push your trolley very fast, you need to forget about checking if there's someone passing when you're leaving the aisle. You can't focus on lifting heavy boxes correctly because there is NO TIME for that. All what matters for them is a KPI, nothing more matters, Your first name is your handscan number and your second name is your performance assinged to it. 

When you don't reach your KPI, you're getting called to Team Leader's pod, where you're getting told off, and possibly getting a "recorded conversation", when you get 3 of those, they will put you on "performance managment", where you're getting trained to break even more rules to reach your KPI.  

The worst part about this job, is that you're getting told off by the Team Leaders, who don't do anything at work, during the time I was transfered to better position where I was able to watch team leaders everyday's job and most of them were hiding and having talks all day. They were working only when their manager was watching. It was disgusting.

I was working there for 4 years. I left about 6 months ago. I needed time to make my opinion about that workplace and all I can say now is that LEAVING THIS "COMPANY" was the BEST decision I could EVER make. 

XPO ASOS drains life out of you. I got depression and anxiety just by working there, every single day I felt like I was getting bullied by the managment staff who just don't care about employees. All that counts for them is your performance, I understand that this is a workplace and performance is essential, but come on:

The truth is that if you can't keep your employees happy then the performance may be good in a short-run, but in long-run they will do worse and worse.

If you weren't  an a** licker there was no way for you to get moved to better, easier job - even if you worked 4 years, you were still beeing put on hard, exhausting job EVERY SINGLE DAY just because you WEREN'T friend with them.  Well if you were an a** licker it was easy to get better job.

They did annual reviews, and they were asking you what do you want to be trained on next, I had 4 of those, and I weren't trained on a SINGLE JOB THAT I WANTED, but many of my colleuges who didn't even ask for the training got it, just because they were hanging out with me managment.

The atmosphere is DISGUSTING, people on-site hate working there, and don't think that my opinion is coming just from the fact that I wasn't treated fairly. I'm not the only one, 75% of the employees feel exactly like I was feeling. 

THERE WERE SOME GOOD TEAM-LEADERS, that were really caring and very helpful, but I think that they were beeing told off by higher level managers about beeing too good to us.

Oh like one time, there was an fire alarm, and it was cold outside, so we were standing there waiting for our name to be called off for about 45 min , it was a fire drill so we didn't even have to get our jackets, (understandable) it was an alarm so everyone just made their way out as fsat and as safe as possible), but, after we came back in shaking from beeing cold, I went to get a cofee to warm myself, I sat down and I was drinking a hot beverage when the team-leader came and told me off to get back to work ASAP, he told that it is not my break and I need to work. Even though I was SHAKING from beeing cold because I just spent 45 min outside in below-zero temp. DISGUSTING BEHAVIOR.

You came home from work, and even after just 8 hour shift you didn't have energy to do ANYTHING, like I said before, ASOS XPO LOGISTICS DRAINS LIFE OUT OF YOU!!!

I spent one of the worst periods of my life here, working in the chill section. Part of why it was so bad was down to staff. I was treated horribly by certain colleagues. One colleague would not stop interfering with what I was doing: I was with another (one of few good ones) who was good and showing me the ropes but the other guy wouldn't shut up and stop telling me what to do. Another incident occurred when I was told to do something by a supervisor and then another colleague had a go at ME because I did something the supervisor asked! He practically screamed in my face: horrible!

Then I came in one Monday morning to be told it was my day off. I was not notified of this either by staff or the rota. Regardless of being annoyed at coming in when I was supposed to be off with no apparent warning, I was eager to get home. I then received a phone call hours later from a "higher up" who informed me that supervisors felt I was not doing a good enough job. So... based on that, the supervisors had clearly already made a decision BEFORE I came into work that day. They made me come into work, knowing that they didn't want me and were fully intending to get rid of me, sent me home claiming "it was a day off".

Now. Was I perfect at the job? No. Nobody is. But I tried hard and for my first job I took a pretty good attempt at it. Another guy who started with me got kicked out the chill earlier than me (he lasted days). In my opinion, I actually think he was better than me and they still got rid of him: another example of bad decision making. I lasted a couple more weeks. I would have always regarded it as a bad experience but the nail in the coffin was the horrible way they got rid of me: why not just phone me up and say I was no longer required? I would have been angry, but I'd have at least respected them for saying it to me directly over the phone as opposed to making we walk all the way over there, sending me home and omitting the real reason for sending me home.

I went into that place with 5 people in late 2016. NONE of them worked there by January 2017. ALL of them walked out over those few months (I ran into one of them, the last to leave, a year later and he told me everything). Is that not telling if they can't keep an entire new set of staff onboard for even a few months?

Since then I have moved to retail. I have been kept on because of "how well and fast I work the stock". That's proof i'm a hard worker: not perfect but I try my best. I never thought I would be able to do retail: this place made me doubt my confidence. But whilst I would have looked for another job very shortly after working there anyway, I still think the way I was ditched by them was undignified. Truly the single worse place I have ever worked, one of the worst few weeks of my life: please consider applying elsewhere if you intend to get a job, especially if its your first...

extremely high turn over in staff! only good thing is the pay. no time to have a social/family life! they give you a Christmas rota scheduling you to basically work 6 days a week with 1 day off from October to the end of January,(this is enforced overtime) only giving you a verbal warning of the Christmas rota coming into effect, then you get handed the new rota expected to change your shift pattern immediately. they do not care about your child care needs and expect you to have it covered at a moments notice, without you knowing what our rota will be. They treat English people poorly! you get put onto their warning system for being off sick even when a doctors note is provided and you are off sick due to the air quality and poor dust/dirt management in the ambient section. effects your breathing. some staff are lovely but the foreign staff think they own the place and bully you. management is extremely poor, when you report issues they do not deal with them correctly, and they issue out orders to their favourite staff, leaving you with the worst of the orders and this affects you target, then they moan at you and threaten disciplinary action when your targets are not  met. the target of 190 cases an hour is ridiculous because of the size of the warehouse and the ratio of cases/location per order. management do not like you reporting problems as this means they have to actually do some work if they see fit to deal with the problem at all. it is an extremely terrible company to work for. when you are told that there will be more training to improve in the workplace you put your name down and they only select their favourite staff to improve their skills. you get a 30 minute unpaid lunch, yet they say it is from when you pick your last item to when you pick your new item, so you have to give a minimum of 5 minutes to leave the warehouse and log off the system then have a 20 minute lunch and save another 5 minutes to log back on the system and pick anther item. this is disgraceful as they accuse you of break abusing if you actually have a 30 minute lunch, select staff are allowed to go for extra breaks or cigarette breaks at 12 and 4 this includes de-kit staff, admin, managers, loaders and good in staff and hygiene staff. yet pickers are not allowed. favouritism is constantly on going and i've never seen a work place where it is so bad. yes all workplaces have this but the magnitude of the favouritism is beyond a joke.  complete lack of faith in management and their disinterest is overwhelming. they don't even pay you correctly and when you leave they don't pay you at all for what you have worked. i can go on. honestly don't bother working here, it only stresses you out, causing mental and physical pain.

A typical day can be overseeing the work and shifts of up to 150 drivers. I aid in their day to day work, any issues they may occur with their work, truck or site of delivery. 
I report the previous days figures to both XPO and Tesco management. I have to debrief drivers for any failures to follow procedure, report to the fleet engineering department to keep our vehicles well maintained and serviceable.
I answer phones, emails and managerial queries regarding events or previous days.
I have learned a vast amount within this role, I knew little next to nothing about the fuel and logistics industry before taking this opportunity, I have learnt about the legislation, guidelines and practices in place to make the fuel distribution safe and efficient . I have learnt to resolve common and unusual issues to fulfil our customers demands. 
I have learnt a vast amount about the procedures of fuel loading and delivery, the trucks and their make up and my geographical knowledge has become broader with time.
The direct line management, gave me a good opportunity over 4 years ago, upon starting at the company it appeared that the sky was the limit, and large responsibility would be given to those willing to prove themselves with very little background or knowledge. It has become apparent in recent years that this is no longer the case, that little extra training is given even when requested and there appear to be no steps to further those hungry to learn more and gain extra qualifications to be able to fulfil more challenging roles in the future.
There has been a steady turn over of transport staff within my time at the company, I am now one of the most senior traffic operators within the business. I get on well with my co - workers and the driving staff, making friends has always been a bonus and I will be sad to leave them.
The hardest part of the job is dealing with extraneous variables, for example the QE2 bridge/ Dartford crossing is often problematic, and can cause huge disruption in the local and surrounding areas, making it difficult to fulfil the role in question and keep on top of the other responsibilities expected of the role. Keeping a level head and managing the options available to you to be able to continue to serve the customer in the best possible way.
The most enjoyable part of my job, is that no two days are ever the same, whilst they can be similar there are always scenarios that occur that require extra attention and problem solving, and this diversifies the role enough to keep it interesting.

Was deceived into thinking this was a great place that paid well and was fun.  RUN from this company as fast as you can.  They only care about the TOP customers, if you're not billing over $25,000 a month, your customers freight will NOT be shipped as the procurement reps are told to only work on the tops customers loads and nothing else.  

The environment is horrible.  People are allowed to make racist, sexist and homophobic comments and management allows them and even joins in.  It is by far the most unprofessional place I have ever had the displeasure of working at.  

All they care about is how many calls you made today and how many new customers you added.  Forget the fact that your loads wont get shipped because they wont cover them.  Just add a customer, give horrible service and not pick up their loads and lose them as a customer but you better be on the phone getting more new customers.  It happens all day, every day.  One "team lead" sent out an email to EVERYONE that said "Don't call the Russians, they are commies and don't believe in God.  They will jack up the rates on good Friday.  STOP CALLING THE GODLESS COMMIES"  yes, this actually happened and NOTHING was said or done to him.  

The pay is a JOKE, $30,000 base salary with no real commission structure.  You can get better pay working at WALMART.  

The company NEVER pays it's bills, the internet/phones have been shut off multiple times.  They don't pay the carriers and carriers refuse to haul loads until they get paid.   They don't invoice customers for MONTHS and then send 4 months worth of invoices along with a collections threat.  Nobody wants to take any responsibility for anything.  Everyone wants to be in charge and do nothing but make racial discriminatory comments against anyone and everyone.

I began working for Norbert Dentressangle as an Administrator in a small, busy office in our distribution centre where most of Marks and Spencer’s stock was held. My key roles involve; liaising with other departments to take the most quick and accurate action to resolve any error that occurred that day via emails and making outbound calls. I developed within this company in a very short period and my skills and effort was recognized therefore my responsibilities and duties increased. In between my basic role my I were taking inbound calls from Marks and Spencer’s stores from all over the world regarding their delivery and any complaints. The main queries on a day to day basis include; missing parcels, late or non delivery, delivery errors as well as packing errors along with guiding stores on how to use their system. I would then have to make a decision on what the best resolution is during that phone call to store and assist them in what to do next. After the phone call and depending on the situation I would then create a spreadsheet which I then send over to the correct department to take the appropriate actions. Alongside of handling these duties at the end of each day I will create five different documents for the higher management in different sectors to analyse the situations and problems occurred on that day to prevent the same thing happening in the future. This role has taught me to think on my feet as well as using my own initiatives to solve any problems in a quick and efficient way. Communication, rapport building, reassurance and being a strong team player are the main keys to my role which I find straightforward and confident with.


If you’re a Class 2 driver thinking of working at XPO Logistics in Leigh, don’t waste your time. Absolute joke of a setup that treats drivers like machines and expects you to do the job of two people for standard pay with zero support.

First off, the Leigh site is just an outpost of their Goole depot. There’s no proper transport office on-site, so you’re completely isolated. If anything goes wrong — tough luck. You’re expected to chase Goole for everything, including truck maintenance, which means waiting a full day for parts to be delivered on the next artic.

The job itself is a mess. There’s no loading bay — just a yard full of scattered pallets that you’re expected to find, load, and strap down yourself. It takes at least 90 minutes just to get loaded and secure everything. And if the electric pallet truck isn’t working? You’re dragging heavy pallets with a manual pump truck.

Then there’s the paperwork nightmare. You’ve got a ton of documents to fill out by hand, and on top of that, you have to duplicate everything into an ePOD system — it’s like being a truck driver and office admin rolled into one. Completely inefficient and frustrating.

The worst part? The hours. I did two 12-hour days back to back — and this isn’t rare. They’ll run you into the ground with long days, difficult delivery points, and no overtime pay. That’s right — no overtime rate. Just the same hourly wage no matter how long you’re out there. They clearly don’t care about how demanding the job actually is.

XPO might be a big name, but the way they run things at Leigh is amateur at best. Disorganised, overworked, and underpaid. I walked away and I don’t regret it for a second.


While the workplace and staff are good, the work is very physical and there is much pressure to achieve targets, even to the point of having to "earn" a "perk break" in addition to your statuary 30 mins. which is the only recognized break you get in an 8 hour shift.
Management and communication is poor and staff benefits are virtually non existent.
Due to the high turnover of staff there are always a lot of new faces around and plenty opportunities to get trained on different equipment
There is at present opportunities for plenty of overtime though this may change as they are proposing changes to 24 hour 7 day working patterns which is causing great concern among existing colleagues.

A typical day starts with a briefing to assign the various duties for that shift, then full tilt into the job. A 30 minute break comes about 3/4 hours into the shift and depending on your performance a 15 minute "Perk Break" may be taken about 5.5 hours into the shift then work until the end of the shift.

There is a reasonably priced canteen serving a good range of well prepared meals.
Vending machines are there for when the kitchen is closed though sometimes there isn't very much available especially on the night shift.

Morale among staff is currently very low due to poor communication and the proposed changes the working practices which stand to impact greatly on people's personal lives.

The workplace culture is such that a lot of new staff come and leave quite quickly and a lot long term employees are reviewing their future at XPO

The culture here was horrible  and one of the worst I've encountered.  Its  busy, which most places are, but there was a real culture of "its always someone's fault".  Every day was a great fear of not getting things done.  You can work as hard as possible, not be able to do anymore, and still end up getting in trouble.

A very thankless organisation that seems fine when you start, but  you soon get to see how fake it is.  The Senior management are fake, untrustworthy and the best way to get through the day was to say nothing to anyone.   

Everything was always someone's fault.  Even if a tornado hit the site, it would probably be someone's fault.  A lot of people felt it, but were just too scared to speak out for fear of what would happen to them. Never seen such fear in people in all my life. 

The turnover is huge and its no surprise .  Use this place as a last resort in getting a job. Unless you want to see senior managers throwing their weight around and making life hard.

Not been in a place so fearful in all my life. Even school had more freedom. Micro management rules in that place. 

When you start, you are told about how caring and great it is, but in fact, you find out that it is nothing of the sort.  They want you to report accidents, and say its to help others, but really, it was just so that if you dont report an accident, however small, they would use it against you.

The hardest part of the job was trying not to get stressed and cry.  People have always gone off with stress and they have done nothing about it.

I worked at Xpo (coop) Andover for 2 1/2 years and loved my time there. If your looking for a job just sitting on your bum driving from a to b then don’t apply but if your looking for a rewarding driving job where every day is different then work here!!
The relationship with management is what you make of it! I got on well with people there, they’ve got a tough job to do so do have their bad days but all in all they are a good bunch of people. I’d only say the people above the TM and supervises are disconnected from the rest of us. The important meetings that involve drivers salary has been put on hold because of Covid yet others meetings to change rotas etc manage to still go ahead. 
The real negative for me was when they changed the rotas. For me personally that meant having 1 weekend of in 3 to about 1 weekend in every 4 months!! It was all done without anyone’s personal life’s considered. Xpo are coops customer and does exactly what they want them to do. 
In saying that if you get on with your job and do what your asked to do then it’s a fantastic job. 
You do anything between 1-10 drops! But average 4/5 a day. You get put on a set starting time which are - 00.00-04.00, 04.00-07.00, 07.00-10.00, 10.00-13.00 & 13.00-16.00. If your class 1 you could be trunking to one of the other depots. The drivers are a really good bunch of lads and all look out for each other. 
It’s a 48 hour contract and if you go over that you get paid overtime of time and a third.

Top Job Titles	Average salary
Truck driver 39 salaries reported	£18.30 per hour
Warehouse worker 11 salaries reported	£14.25 per hour
Transportation supervisor 6 salaries reported	£33,973 per year
Transport manager 6 salaries reported	£42,583 per year
Transportation coordinator 6 salaries reported	£29,368 per year

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