registered nurse

recruitment consultant

theatre practitioner

support worker

nursery assistant

Nurseplus

Application Process: 

There was no interview when visiting the office for signing up, I was simply provided a sheet of questions and had to answer in a room by myself. I also had to sign up to terms and conditions without the importance of actually getting to read them. I was advised to pay for a DBS check which is actually very dubious as many companies do not charge for this privilege. I do believe this £50 charge is to cover the uniform and the 3 unpaid training days. They also do not take into account travel costs for all these training days. There are numerous sheets you have to fill and sign and once receiving the pay sheet details I was surprised at how the online advert described an 'up to' £12 per hour salary when it is actually £8.10 minimum. Training days were beyond basic and overloaded with information that was not presented in a way candidates are able to understand in a cohesive way leading to many mistakes in the questionnaires you must take by various people. We have moved on from the time from being talked at or overloaded with chunky powerpoint slides. There is a lack of support to workers from what I gathered from the training days and from asking questions. Your mental health of dealing with difficult patients is not considered and no hotline is provided. You are a cog in ensuring their contact with homes is maintained. The trainer I had was very patronizing to myself and believed asking questions was a nuisance which was highly belittling when they were trying to convey the importance of covering your own back on your shifts, as you are very likely to be blamed for minor mistakes. The first aid training is not up to date with current guidelines in my opinion and the exercise books do not consider that when observing other organizations.

Their recruitment process is easy and they aren’t fussy if you wear formal clothes or not when you go to the office (they give you a uniform for work, ID badge, timesheets etc, I think you can do most of the sign up over the phone (I’ve always popped in the office anyway) they will call you and send and application form, you have to either get a new dbs (cost me £6 last time) or use the one you have on update service. Their training is very thorough, I’ve done the online training and the group training (differs I think from different branches and different courses) but all very in depth. the office staff are helpful and polite.. on call is always there at anytime to support you (I’ve called them at 11pm once before when lone working and needed to clarify a procedure and they were great).. the pay rates differ between days/nights/bank holidays and are very generous.. as they are all around the country I have been able to switch branches easy when I moved house.. I’ve worked for Preston, Woking and Harlow.. all very nice people.. easy going and keen to get you good shifts.. they have all had a good collection of clients you can pick and choose from.. they don’t hassle you if you don’t want to work or don’t want to go to a particular place.. I’ve just rejoined the Preston team, the office staff are new since I went to London for few years but they have been just as nice to me an my partner as the previous office team.. you get weekly pay, holiday pay. You get commission if you refer new staff or new clients. I generally have enjoyed working for the 3 branches I’ve been with :)

I never thought, I could/would work for an agency. Coming from Germany, I had so far learned a lot in the UK, good and bad experiences, but had not found my feet in British nursing in nearly four years.
Starting with Nurse Plus last December, they sent me out quite regularly - after appropriate induction training - to two really nice care homes, where I was made feel welcome, was supported by all staff and settled quickly into the homes’ routine. Most important... for the majority of time/at the busiest time in these homes, there are 2 registered nurses on shift + very helpful, skilled and capable care and other staff! We all know, there are allocations, where this is not always the case.
Booking shifts with Nurse Plus is uncomplicated, you give out your availability for 2 weeks/a month, you will get a list with available shifts, days, nights, earlies, and lates, all via email, and sometimes you get an urgent call, if you can cover an emergency. All mails are confirmed, when received, and for ease, have these 3 answer buttons for quick click and send...
You can call into Nurse Plus from 06:30h until 22:30h to speak to someone and they will listen!
Uniform for free, easy/basic payslips, you take a picture of the payslip and send it via email, once you finished work and it is signed or before the weekly deadline, payment spot on time - weekly, PAYE-System for taxes (well you pay some more than employee-rate, but you can claim it back, I guess).
So far I have mostly come home from 6-12 hour shifts - well - tired, but not exhausted, however, feeling content and happy, knowing, I had given my best as the nurse, I am and getting positive feedback from the homes and from Nurse Plus.

I really like working with Nurse Plus!

Worked for Nurse Plus in two parts of the country, both became huge disappointment. Was offered shifts only if no one else was ready to do them, double bookings, cancellations were frequent, struggled for 3 months to get 30 worked hours paid. Nicest places of work were given to friends and if they liked your face. They booked me at services but forgot to tell me, the service recorded me as unreliable and was not allowed to return. I had to report one staff for abusive behaviour, Nurse Plus organised a meeting but only supported their client and not me and I was advised never to work at that service! They dont seem to have a software to keep track of where staff is working and no online system to book shifts.
Companies complain all the time that if they ask for agency cover in the weekends, Nurse Plus only promise to find someone but make  no effort, which was proved as I could have done a shift but Nurse Plus never contacted me, while the service was struggling. Thats because those on call in weekends, will not get more pay if they make an effort to call round, so its not done and services are being let down and agency staff not getting enough shifts. I left as I felt I am a useless piece on their chess board. Could be a good company but management is unable to handle it all.
As Nurse Plus already has a bad name, regular staff hardly welcomes their agency staff. Lot of Nurse Plus staff complains about the company which does not help either. Nurse Plus just does not have a good name out there. Find another agency if you want to work for one, and avoid this one.

Working mainly in homecare, I am fortunate to have been given regular clients and a regular general working "round." This has meant that I've been able to establish a good rapport with my clients. Their needs vary which means I can have variety in the care and support work I provide.  We work as a team at the Hastings Nurse Plus branch and both Management and Colleagues have established an excellent working relationship with each other. Management are protective of both staff and clients safety and wellbeing, and management DO listen to staff feedback which is very reassuring. I am a "walker" so the most challenging part of my job is the number of miles I walk each day. However, management are very understanding and try to keep my "rounds" tightly grouped together in set locations, so that I can get to my clients in reasonable time without long distances between each call.  They are also very considerate and will do their best to be flexible with our working hours and whenever we need time off or to finish work at a certain time (provided reasonable notice/circumstances are given.) The most enjoyable part of the job is the pleasure of working with a really lovely set of clients. Nurse Plus screen their clients during assessments and I have been very lucky to have been given such wonderful people to support and care for.  I've been working for Nurse Plus for seven months now, and I am very content with my job, my colleages, my clients and the Management and office team.

MH
Homecare Carer/Support Worker

Typically I will start with helping my clients to complete their morning routine, getting out of bed (if able), washing, dressing, getting breakfast,taking medication and any other personal care required. I will then continue through the day, making lunch and diner and continuing with personal care. At the end of the day I will help service users to ready themselves and get into bed. During the day I will chase up medication orders, complete domestic duties needed,converse with my clients at all times and, log actions and behaviors and identify any other personal needs and wishes and work towards achieving these. 
I have learned to cope with difficult, pressurising and sad situations. My communications skills although naturally very good have improved as I have the privilege of meeting all sorts of people with very varied backgrounds and needs. 
My seniors and management staff are very supportive and always willing to work with you to to solve any problems. Regular supervisions and appraisals help to build a good relationship and a lovely work environment. I have excellent relationships with my co-workers and have formed many friendships through work, I think this is important as we all spent many hours a day with each other. 
I find that hardest part of my job is that I build strong bonds with service users and as my time sheets change every week there are often times when I may not see some of these people for great lengths of time.
What I love about my job is that I really feel that I am making a difference to people lives and no other job I've had before has made me feel this way.

A typical day at work involved going into service-users homes, providing personal care and toileting, meal preparations and medication management, walking from job to job, waiting for lunchtime visits, some cleaning, some shopping and errands, chatting to clients, keeping them company and assessing their general well-being. I learned much about elderly people and how they tick, I learned about boundaries and time-keeping, and I learned alot about myself, how I work and what motivates me, how to be more flexible, about the importance of attention to detail. The management were friendly and approachable, could probably have had a better communication between themselves and sometimes seemed to lack effective organization. Co-workers were rarely seen except on double-up jobs. The hardest part of the job was the time-keeping. We only had 30 or 45 minute slots for the clients. Sometimes the time wasn't enough to provide good care and the temptation was to give extra time which was unpaid time. It was hard to be firm, set boundaries, and leave when the time was up. One always wished one could do so much more for some of the unfortunate clients. The most enjoyable part of the job was building relationships, of knowing that I had helped someone, of seeing people open up, of making someone smile.

I have worked for Nurse Plus Andover for over 3 years. I was an experienced carer when I joined and the branch and have felt like a valued member of the team since. Any concerns over work or clients are listened to by the office team, and dealt with swiftly. I provide my availability and this is nearly always met. I am asked by the coordinators if I can offer any extra time if they need care calls covering and I don't mind this at all, as providing for the clients is what matters. The Office team are always approachable and carers are welcome to go to the office anytime, and has an on call service if needed out of hours. All the carers are friendly and as a team meet the clients needs. I enjoy working on my own and with other carers. This is a rewarding role. Clients are happy within their own homes and appreciate the efforts from carers to remain there. I have also had the pleasure of working with young adults and children with learning disabilities. This has been so rewarding and fun. I have had additional training to gain a better understanding of clients with different needs and found this to be very helpful. All in all, I love my job, the clients, varied roles, flexible hours to suit my family. Would highly recommend anyone with drive and compassion to join the Andover team.

Nurseplus is an excellent place to work for. It's a great company that looks after their staff. 
On a typical day at work, I have enough information about where I am going so that I know what I will be doing for the day. There's always something new to learn as each different place has different clients and different challenges. These differences bring us up to a great level of experience so that we are more competent in different settings. Our training is great and always up to date with offers of further training. Being an agency worker is beneficial and I have always told other people to join Nurse Plus as there's such a good work/life balance that  can be achieved.
I have worked here since 2013 and can recommend this company. The hardest part of the job is when you go to a new place and aren't sure of what the day will be like. However, I find it is always fine and I'm  quite happy to return on another occasion. The most enjoyable part of the job is that you know you have come away at the end of the day and made someone else happy and given of your best. This is always noticed and makes you happy too that you have accomplished something bringing satisfaction to yourself and the client.

I started working for this company in July 2018, they didn't mess about and got me trained up as soon as they could.  I enjoyed the training as it was not on line and I got to meet other new starters, different trainers and the office staff. 
I work as a Support worker  (LD) which I really enjoy.  At first things were slow but then it picked up and I can work as much or as little as I choose.  It really suits me working for the agency as I have other commitments.  I find with the role I do you are always learning whether it is about the client group or the company you are assigned to work for.  Sometimes it can be difficult to go to places you don't know and do a shift as some staff members don't always involve agency staff the way they should, I always remind them that we are still a team and that I am there to provide a service. 
After a shift your client tells you "It was lovely having you" it's that that makes you feel you have made a difference. I find this role very rewarding.
If there are problems at work or you are just stressed out due to work, there is always someone to talk to in the office, they are always ready to listen and allow you to have a moan.
I hope to be working for this company for a good while, I am really enjoying it.

Top Job Titles	Average salary
Registered nurse 4 salaries reported	£79,491 per year
Recruitment consultant 6 salaries reported	£25,000 per year
Theatre practitioner 41 salaries reported	£39,415 per year
Support worker 13 salaries reported	£16.10 per hour
Nursery assistant 10 salaries reported	£15.48 per hour

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