sales consultant

surveyor

kitchen designer

retail sales associate

receptionist

Wren Kitchens

I started late October at Head office and was only there about a month before they finished me. I was employed to go on the phones in what turned out to be a huge, very busy call centre. If you’re a decent, kind, compassionate, perhaps sometimes a sensitive type, don’t bother as they will make you feel so anxious and on edge and destroy your confidence. I often felt in the end like I was walking on egg shells. You get two weeks classroom training then two weeks in grad bay on the phones. The role was mostly taking incoming calls from often very angry, dissatisfaction, annoyed customers…all because Wren can’t get it right clearly!. Other jobs were outgoing calls and responding to emails from the app. I’d not done this role (working in an office let alone a huge call centre) before and they were fully aware of this when taking me on. They tell you they’re understanding and it can take a few months to settle in and get used to the role etc. They say ask them questions, even 100 times and they’re there to support etc. I’m the type who would ask (I know some others quietly said they were thinking the same but didn’t ask). Maybe that was my mistake asking questions as maybe they were testing to see what you’re like. Because I spoke up and said when I was struggling, didn’t feel too confident, wanted refreshing on something, mostly due to having not done this sort of job previously, I went back into the classroom training to refresh myself, which they suggested. I felt this helped somewhat as things started to sink in/felt more comfortable etc with. I actually felt like at times they looked down at me and even spoke in code in front of me. There was a woman in training who already worked for them and she and this training woman were still in the room one day when we were leaving. I was the only other person left in the room and the trainer said to the other woman “oh so and so I’ll meet you over at your desk to talk about that thing, you know that thing”. I can’t help but think that was about me. I actually felt looking back all the people training us were two faced and had it planned to get rid of me. Just all heartless people, run by cowboys, micro management etc. I was off two days with a sickness bug, infact I probably caught it working there. But at this point I was already on the computers in grad bay. So I daren’t go in as I knew it’d be hard if not near impossible to get to the toilet!. Others had been off sick and were still in a job. So the day I went back, got to my computer and got logged in, had to go for a back to work meeting (fair enough). Two people in the room, one didn’t speak. Talked to me about why I’d been off as though I was going back to my desk to get on with the job. Next thing, they’re telling me I’m
Sacked!. The woman who sacked me, mumbled something about DPA, though didn’t give me any opportunity to listen to my calls, the few calls I’d done in that time infact. She didn’t even look me in the face when saying this and I know why, because it’s all lies!!. I know for a fact I did not breach DPA!!. I always went through security with customers!. I feel they just didn’t give me the chance to fulfil my potential!. Their loss though as I’ve got a better job now!. I feel it was a case of my face just didn’t fit sadly and they couldn’t be bothered with me. They make you feel like a criminal too…as I was leaving and got my coat, the woman stood at the doors to the call centre as though guarding them from me…I mean really! Like I’d want to go near!. Other thing I found disgusting and they were obviously all in on it, one of the managers on the dept I was to be working on walked across the call centre with my opened handbag, note books and water bottle and dumped it on the table in front of me!…did I say he or anyone could handle my belongings…no!. Also the only good thing was the food in the canteen which was at a great price too!. Ohh and they may want to check other people’s calls too (not just mine as they allegedly did!)…the week I left, another new staff member told me over the phone to me, they know for a fact they had already breached DPA but hadn’t been found out!. Others have told me it’s not for them, they won’t be there long, infact someone I know who’s been there years is wanting out and has told me a few things about the training staff!!…explains a lot!!. If you want to go to toilet, you have to put yourself on “comfort break” on your computer and I’m told if you’re more than ten minutes (they sit watching everyone’s activity from their desk with all the info on!) they come looking for you!!. Didn’t happen to me but others have told me about it!. Oh and make sure you walk around the place using the one way system, or you’ll be told off!!. They expect you to know it all clearly sooner than they tell you and to wrap up the call with a customer all within that call (which at first when new is a struggle when it’s all so new to you) with several different tabs open on your computer screen, make all the notes regarding the call, because as soon as the call ends, another comes through and if you don’t answer it, they will see and it’ll no doubt go against you!. I get the impression they expect staff to behave like robots and it’s all about the trainers/managers getting bonuses!!. I also find it most unprofessional that they seem to discuss others with staff members. Since leaving, I’ve had a message sent from a lovely staff member who started with me, letting me know that they (the trainers I suppose) had told them I left because I breached DPA (which I know isn’t true) and that I’d apparently told another customer another customers details (which I’d not done at all, what’s all that about Wren!?). Why would they be discussing me or any other staff past or present with others, and of course they’re going to lie and say something like this. They’re hardly going to tell people they got rid of me because I was off two days/they couldn’t  be bothered with me/I wasn’t upto their standard fast enough (as others weren’t quite either I’m sure) and they probably didn’t realise too that I’m in touch with people I started with who would tell me!. I would not recommend this place to anyone!. Do not apply for your own sanity/mental health!.


This job was sold to you as the best job in the world at the interview. 
Unfortunately working there was not the dream.
A standard week would include 5 days, every weekend and every bank holiday included. 9-8pm twice a week, 9-6pm most other days. You are so overrun with work most days you stay until 8pm most nights anyway. 
The constant changing of policy and protocol is the epitome of unprofessional behaviour. They would role out a new 'idea' without testing in a certain store or at head office, to the whole company. It would ultimately fail, need to be revised so they would send out a daily newsletter explaining to ignore initial 'idea' and to go back to how it originally was.
The management are on a tight leash to do as they're told by higher management. If they disobey they are fired or demoted. The staff turn around is unprecedented. On average a staff member from each store will leave every 3-6 months. 

The job itself could be fantastic. Creating your own leads by talking to people and demonstrating the product. Then booking them in for an appointment with yourself and ultimately selling them a kitchen/bedroom. However, the amount of extra work involved makes it impossible to enjoy the journey with your customer of their dream kitchen/bedroom. For example, the designer must:
book the appointment (min 5 p/w) sell the appointment( min£10000 ex vat P/W) ( this is very obtainable) in between you must for each kitchen/bedroom create a room plan to be checked for errors by another member of staff ( taking time out of your day plan checking other staffs work, If you are paired with checking someone who sells a lot per week eg. 5 kitchens/bedrooms they must be all checked within 24 hours of sale, it is time consuming) With the room plan there must be an installation matrix (a breakdown of the installations obligatory's) the full kitchen order breakdown and a worktop plan all to be cross referenced. On average it would take 30 minutes to complete a thorough check. The check must then be recorded. The kitchen sale is to be recorded. This has to be done via a medium of your creating i.e a spread sheet. The sale, date, cost, projection date of completion, projection date of installation, date of sign off, worktop type and if it was a home measure or not all had to be inputted on the data sheet for every single sale. If the worktop on a kitchen sale was granite, it would need a separate plan doing and sending off to a separate company to be analysed before it can be confirmed.

With the installation, a prefit survey has to be done within 10 days of sale of kitchen, designer is to pick a fitter, check availability, book fitter, send over checked room plan and order to be cross checked when he visits the home. Then if the measurements and they order are correct and don't need to be changed ( which is very very very rare) the information is to be input on both the aforementioned data sheet and also another sheet solely for fitters timetables. 

When this process is completed on average 4 times a week per designer with 12 designers per store there is obviously going to be errors. When errors occur eg. a panel was missed off on the order and missed by both the plan checker and the fitter, the designer is then culpable/liable for the cost of the panel. which is subsequently taken out of the commission earnt that month. This doesn't seem unreasonable at first but when errors made by new designers who have had a minimal amount of training on the sales systems it seems unethical as this is managements primary role to improve their staffs knowledge and ability. For example. The carcase colour of a unit is to amended based on the door front colour, White with white, graphite with graphite so on. If on the sales system that is not amended the designer is liable to pay the cost of all of the miscoloured units. The said designer will then be treated like an outcast by management as it has made their P&L for that week change and that means the higher management will be 'concerned'. 
Not only that, when you do manage to fix the problem and reorder the units you have to wait up to 2 weeks to get them because you get a delivery once a week (which has to be taken via inventory by which ever unlucky staff member is making a brew when the truck pulls up) More time wasting. Just when you think it is all going to be ok, the truck arrives with the new units to be delivered to the customer, you check them and they are wrong. The management who have kindly put through your amended order have done it wrong and you have to order them again, taking yet more commission. 

The only good thing about working at wren is when you give a job to a fitter who knows what they're doing and the customer is happy, you call them and they're happy... Well for at least a fortnight until they notice the doors are changing colour. 


To sum up working at Wren, I have learnt how, if I had my own company, not run it.

I was fotunate enough to be moderately liked at the showroom. It's fit in or f*** off at Wren. However, there\s no support in the showroom after the training course. 

You're given a probation period (not the 2 year one) to give you some 'ease' when it comes to selling appointments (It's a general rule at Wren that you must sell every sit on the first sit, so I've been actually told to "pressure customers into paying"). 

You will be heavily marked on performance (as if the pressure of the managers revoking your leads or reassigning them and giving them to the top converters doesn't stress you enough). I hit my targets in the first 3 months of working there, ranked somewhat medium but the designer who missed her lower targets every month still kept her job because the manager took a shine to her. So it's performanced based, to be taken into consideration with compatible you are with your manager. 

The consideration for staff is non existant. Customer insists they put an oven into an order that they specifically said they wanted an oven in? - Free issue. You pay for it. Out of your pay. I had a £398 free issue off of a he said, she said situation with a customer. How's that for fair?

If you book an appointment with a customer who isn't looking to place a deposit on that day, then you're frowned upon. If you want to spend time on a big project with a customer then you'll always be told to push them along and pay the deposit before making any more changes because it's a literal waste of time for Wren. If you aren't buying, then f*** off - but they masquerade this by telling you cliche' lines to bump customers off in a nice way like "then we'd rather wait until you're ready, we don't want to rush you" (translated: come back when you've got your wallet).

The assistant manager I had was awful. He would mock the Norweigan lady's accent and constantly belittle her infront of staff and customers. She never stood a chance. Her performance was "monitored" from the beginning, and she was set up from the start to fail. There is level of arrogance and contempt for the general public between top designers and the managers. 

Also, you're losing in whatever role you work. If you're an IA, you can look forward to taking home £400 a month basic because designers are now targeted on leads, meaning you have even more people to contend with when footfall is low and when it's high, you can make some good money for the hours you work, but it's rarely high and everybody is snaking everybody else for leads. It's unhealthy competition. 

If you're a designer, then you'll be on a probabtion peroid in which they can and will probably sack you within that 2 year period. When you're starting out, you're told there's no pressure but there is. If you aren't cut out for it then there's no time given to learn. The managers are usually busy watching quote's pop onto the screen and finding out why they didn't sell and this was the point where the customer HAD to have a valid reason why they didn't place a deposit {the absolute cheek of that!). You'd get penalised for not selling, but if you did sell and sell loads then nobody gave two hoots. 

I just lost my job due to the COVID because WREN don't want to pay staff a wage for having to self isolate. People who have worked there for years and have mortgages that depend on their job have been sacked under the guise of 'performance related issues' when in reality Wren are rinsing the company of staff to soften the blow of the virus. They're firing staff to save more money when Malcom Healey, the owner of the company is worth over 2bn.

The job is titled: Kitchen DESIGNER
What an absolute joke. There's nothing designed about it. It's all sales. They'll teach you to put together some units on CAD, but you wont be designing anything. You're just there to give the illusion of a design service because it's cold, hard sales and people generally don't like that.

Working for Wren is a gamble. If you're an extroverted, money-grabbing con man then you'll do great. If you're a normal person looking to get into interior design to work on customer projects, then it's not for you.

I worked at Wren for 4 years, and was consistently a top 3 designer. Overall, it had been my favourite place to work in my 12 years in the industry, but recently I fell out of love for Wren and decided to leave.

The good bits;
-Friendly and supportive showroom managers
-Good flexibiliy with shifts
-Excellent IT and 3D planning tools
-Lovely, clean showrooms
-Uncapped earnings
-Seeing happy customers!

Bad bits;
-Commission thresholds have more than doubled in the past 3 years. (They realise it's hard as newbies have a reduced threshold which never used to be a thing)
-Every time the national minimum wage increases...Wren increase the thesholds, so don't expect your wages to rise with inflation.
-15 or 30 minute 'morning briefs' - which are unpaid, just to listen about how poorly we're doing. Equates to over 40 hours a year unpaid.
-Upper management/Head Office support is poor
-Free issues. They deduct money from your wages for errors
-Dormant order claw backs. Have an order over 9 months old and the customer's not ready for their new kitchen? Wren will deduct the commission originally paid (but do repay in full after delivery)
-Staff turnover. Staff turnover is high as it's tough sales environment. You'll get dumped with their customers once they leave.
-Design inexperience from other staff members and a 'sell and forget' attitude which comes back to sting other members of staff who have to deal with the fallout. Head office staff who deal with customer service enquires also lack kitchen/planning knowledge.
-Lazy marketing. A sale every 2 weeks is tedious. Same offers have been rotating for a year now. Customers can see straight through the BS and makes us lose credibility, and ultimately we as desingers don't get excited about the offers any more.
-If you are 'underperforming', your commission will be reduced or flipped.
-Poor support for mobile designers; If you're applying for a mobile designer role, be aware of the following:
--bookings made via the website allocate you only 2 hours to measure a room, input dimensions into the laptop, show and discuss samples, run through a price estimate, plan the kitchen and quote it. This takes way longer than 2 hours and often means appointments will overlap and you will finish later than you are meant to. Travel time is also calculated based on cars, not reduced speed limits for vans. I fed this back to management and the head office team but nobody listens. I started putting fake appointments in my calendar to stop appointments dropping in for unreasonable times.

A lot of time is spent on the road with the mobile design van, so you fall behind on admin work and responding to customers. If you really want to work for Wren, take a showroom role, not mobile - it's not worth the added stress, missed lunches and late finishes - you don't get paid any extra for this role. Yes, you can change the times on your calendar, but only if you have the room to do so!

Also, we got lied to about Trade. We were promised £25 for every installer details we inputted to help build a trade base. Plenty of leads created in our showroom and not one designer got the incentive, just like our 'super bonus' of £9k that was also promised and never happened.

Wren are also introducing more and more AI into their kitchen planner and compliance software, I wonder how long it will be until the AI makes the kitchen designer role redundant.....

In summary, Wren are making it harder to earn commission, which was the main driver for me to leave. Customers are struggling and so are Wren according to companies house. I dread to think what they'll do with the impending rise in NLW and employer NI contributions.

Wren is growing at such a fast pace that it is sometimes hard to keep up, especially for a support function like Finance. Never does a minute go by where you sit and wonder what job you'll be doing next, you will always have work on your plate and that fits me perfectly. Some may find it pressuered, but with good time management and organisation, tasks are ticked off quicker and quicker each week as you get used to the processes. There is always help at hand with colleagues and management, even the most senior members of the team need to ask for help sometimes! There is also plenty of ad hoc work to be done - managerial or directoral requests - for me, these tend to be financial analysis of very specific processes within the company that perhaps haven't been reviewed for a while, and management are just wanting a refresh.

The culture within Wren is friendly and unified. The Head Offices are open-plan with the two main offices that both house at least 150 people in each. You can get up and walk over to someone in another department (usually a bank of desks elsewhere in the room) and ask for help/advice, and most of the time they will give you their full attention and as much help as you require. This attitude towards teamwork stems from the very top - the directors (aside from the owner and the MD) sit amongst the rest of the staff and encourage inter-departmental communication. The owner himself is a strong believe in teamwork, exemplified by the 'Clean Water' philosophy vinyls posted up in the main office - the idea behind it being that for all functions to work effectively, they need to act and feel as one.

I was originally hired as a purchase ledger coordinator and was allocated a position working alongside a senior member of the team. Just a few months into my role I took control of the account of Wren's largest appliance supplier as well as the company's credit cards - big responsibilities, although I was also given the freedom to improve processes along the way - allowing for creativity and a chance to show off to the boss! I learned so much about the company and its internal workings whilst in this position, as well as building rapport with management and other key people within the business from across the country. This development put me in great stead for a chance to move into a more senior position, away from PL and into the accounts team. After over half a year of being in PL, I was given the opportunity to become a finance analyst within the close-knit group of analysts that worked directly for the Finance Director.

The route of progression in Wren's finance team is relatively linear so you do have a clear goal of what is next in line for you should you want to advance in your career. However, for a company this size, the finance team is relatively small (+/- 20 members) so management positions rarely become vacant. There are also no soft-managerial positions to fill the gaps, you are either the Manager overseeing all processes with all of the weight on your shoulders, or you are a coordinator. The job security within this team is high, with relatively low staff turnover compared to the rest of the business.

Whilst I lived 2 mins from the showroom I was expected to drive over 30 mins away for my first measure and to be there for my start time. Wren use a system where it calculates your day to the minute however it does not factor in any traffic or parking. Some days I would leave a hour before my first job to ensure I would not be late. And the same could be said for the final job. Finishing with a 30 min drive back. You are giving 1 hour to do each measure however they could take from as little as 45mins to 2 hours if you had a hard room plus utility.

Wren don't believe in human error any mistakes you make on a measure and it results in a wrong built cupboard you will have the cost of the unit deducted from your quarterly bonus. 

The van is tracked and your hours are expected to be completed in full no leaving early. I was 15 minutes down on a 6 day week and got a warning.

I feel the showroom staff looked down at the surveyors and made a us and them mentality.

You are expected to work all Bank Holidays if you are rota to work. You are supposed to get a day in lieu but after 3 months none have been given back in your allowance.

You work rota where it's 9-630 or 1030-8 and 10-4 Sundays so very difficult to have any personal life.
I had several days where I started at 1030 and a measure at 10.05 however you are expected to still finish at the allocated finish time.

You receive 25 days holiday but every school holiday and all around Bank Holidays are do not book dates so it's very difficult to take the full holiday. You can't take holiday close to each other, I believe its 3 weeks between holidays. With a maximum of 10 days taken off in 1 go.

The company shuts down for 10 days prior to Christmas however 50% surveyors are unable to take this as holiday and are made to work through this.

During lockdown when the law states work from home if you are able to do so. Wren tell you this is not the case and you must go to the showroom to work.

You are giving a van however you unable to use it for any personal use. Can't even go to the gym on route to work. If you get caught driving 1mph over the speed limit you receive a warning and do a internal speed awareness course.

The equipment they provide the new surveyors is not fit for professional use, you are giving a laser level that cost £30. However if you make a mistake as I said already you are penalised from having the mistake come out your bonus.

You get told you get a quarterly bonus however you never receive it in full even though in my time I made 0 mistakes.

Overall I would not recommend this role if you have a family or have any kind of personal life as you receive 1 weekend off a month


This is a job where no two days are the same, and you can literally go in there with no experience whatsoever and come out the other side knowing how to manage a pipeline of customers and design custom kitchens. For that reason, it was quite a thrill, and getting those sales was always so rewarding. However due to the complexity of the business, there are an infinite amount of pitfalls, and you will have days where people are breathing fire through the phone at you at no fault of your own. Sometimes it can feel a little frustrating, by virtue of selling being the top priority, to know that some of the marketing techniques are overly gimmicky. And that things can go very wrong despite having done your best to design a beautiful kitchen, give a great customer experience, and endeavor to stay in touch until the delivery of the kitchen itself.

Aside from that, the money is there if you want to make it. The KPIs in the place, as much as I'm a numbers guru, are a little much, and sort of blindside management's ability to consistently coach rather than run through figures that unintentionally result in a withdrawal of worker morale. That being said the management was always available for questions, and you WILL have questions!

Another thing to note is that if you are new it may be that you can't use your own rhythm and flow through to the end of an appointment, having to update the management about the situation and sort of losing stride and again, feeling like it's a bit gimmicky from a customers perspective that you need to leave once you lay down the price.  You may also be encouraged to use tactics that after having spent hours with your customer you have a read on you know they won't work.

All THAT being said, much of the time it's also very helpful to discover a new angle you may have not considered, so it's what you take from it.

The crew of designers and surveyors and compliance officers and management are all a tremendous laugh and seriously decent people. You will make good friends for sure, mostly riffing on some ridiculous scenario you just encountered or overcame.

On to the most important part, the money! You get a pretty reasonable salary just for showing up. And if you work hard, and it is, or can be very hard work, you will definitely reap the benefits. I have no regrets working there, I'm certain the company is overly corporate and you are in essence just a number as they say, but if you put your head down and want a brand new shiny car in 6 months, you will have your car.

Wren Kitchens sells itself as Number One place to work in the UK. But that only applies if you have been with the company since day dot.
As a new designer you are at the bottom of the showroom. You have to fight with other 15 people to get customers from the people accessing the showroom, meanwhile senior designer get assigned customer who booked from the website.
The management is hardly qualified, let’s not talk about any leadership course. They refuse to answer any question by email and admonished you if you send emails asking for clarification about certain subjects. Their only concern is get the maximum number of sales as they work in a commission base salary. If the sales are good everything is rainbows and unicorns, but if they are not, it is the designers fautl as they are good for nothing and can be replaced.
The managers are never going to defend the designers, nor with a customer nor with the company. They prefer to take money out of your check rather than face a customer.
There are so many lies regarding any topic, no clarification, nothing written. The managers are like a bad Western Movie sheriff, they do whatever they want with impunity.
The general environment is hostile as you have to literally fight to get your customer, there is no team, it is a bunch of hienas trying to get the better cut.
You need to process any query or comply through your management team and they are the ones who can choose if they want to forward it or not. 
They do not respec bank holidays. You work 5 days a week no matter what. If you work on a BH you get and extra day, but if you are off that day you are not entitled to two days off that week.
Annual leave days are paid but you need to chase the company to do it on time, otherwise if you are off for half a month your payment would be the bare minimum.
There is a threshold to the designers commission that the company rise whenever it wants, and from time to time they came up with a new idea to take money off the designers.
The quality system at the factory is nearly non existing, unit are delivered damaged, wrong, missing as a standard. Orders are changed (specially appliances) are changed the week the kitchen is delivered.
Customer Cara take ages to pick up the phone so customer calls the showroom and the designers have to deal with the poor delivery quality and complaints of the customer in a daily basis. When asked for, managers never pick up the phone.
The working days is 7 days a week, with late shift during week days and marathonian shift like 9am to 8pm. There is not regularity on days off and your rota is only given to you with 2 weeks notice.

A typical day begins with team updates with in-house and external developers in Belarus. We discuss where we all are with developers tasks before focusing on the teams next actions. It's a well, thought out and well structured environment where initiative is encouraged and new ideas are actively embraced. We work in an Agile environment where there is always new strategies and more to learn.
 The management are supportive, flexible and encouraging, and hard work is always rewarded. 
 The work place culture is very friendly, people I don't know pass me and acknowledge me and say hello. Colleagues never hesitate to help each other and there is a maturity in working relationships. 
 The hardest part of the job is finding time to do everything sometimes but personally I think that's a nice problem to have. I never find myself clock watching or wondering what I should be doing. 
 The most enjoyable part of the job is that the company are so forward looking. The office is virtually paperless and the focus is on delivering real progress rather than bureaucracy for the sake of bureaucracy (which I experienced in my last job working for a Local Authority). I love the pace and the challenging environment here. I never lie in bed dreading going to work or feel miserable on a Monday morning. 
 It is also worth noting that the facilities here are excellent. We have 2 canteens (where pick and mix stir-fry is custom cooked in front of us and there is a salad and sandwich bar)  2 gyms which are open till late at night and on the weekends, fresh fruit that we can donate a few pence to charity and eat whenever we like, free tea and coffee is delivered to people as they are sat at their desks, the toilets are immaculate and there is Cucumber and mint hand sanitiser on each and every desk. Everything has been well planned and thought through.
 The company has also paid to take us on team building exercises at Escape Rooms which was great fun. Halloween is a big thing where everyone dresses up and decorates the entire building. At Christmas all staff received a free Christmas lunch as well as a meal and party at a hotel which was also paid for. 
 I am currently  undertaking an Agile course paid for by Wren who really go above and beyond to invest in their employees.
This is by far the best place I ever worked and I say that genuinely.

After having years of experience in the retail design industry for a national company, I was made redundant due to the company going into administration and therefore was looking for a similar role in which to continue my career. I had heard some bad things about Wren so it was with slight reluctance I applied, along with some other roles.

From the first (and second) interview, it became clear that Wren could be a place in which I thrived. The staff were all very pleasant and chatted away to me, both the assistance general manager and showroom manager were focussed in the interviews but made me feel at ease. This was over Christmas so took a bit longer to go through the process than usual, but I was offered the role and started at the company.

The onboarding process is incredibly detailed, with two weeks of dedicated online training including practical elements, online learning and virtual instructor led webinars, that you could do most of at your own pace so could spend more time in areas that you were less sure about.

You then spend a week up at the Nest near Hull. Nice hotel, breakfast and dinner, and travel all paid for by the company, very nice! Fantastic to see the manufacturing of all of the products in the full tour, and to get hands on with instructors very knowledgable and friendly. In fact, to be fair everyone up there was incredibly friendly.

Back in the showroom I am polishing off some procedural bits then will be able to design dream kitchens and bedrooms for customers. Everyone here in the showroom has been really supportive, including me in chats and socials from the get-go, and already I start to feel like one of the team.

Knowing what I do of the role, the work-home life balance will take a hit sometimes but that is actually left entirely up to you, you cannot access emails outside of work so if you want you can fully switch off, or can stay for more hours to complete those all important sales as and when you need to. I also don't know how much advancement is possible and how quickly this might happen (especially for someone this far away from Head Office), and how the wages would be going from designer to AGM, but for the time being whilst I'm selling I'm happy.

Top Job Titles	Average salary
Sales consultant 3 salaries reported	£35,205 per year
Surveyor 371 salaries reported	£32,298 per year
Kitchen designer 23 salaries reported	£29,183 per year
Retail sales associate 676 salaries reported	£37,643 per year
Receptionist 1 salary reported	£25,500 per year

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